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This topic contains 1 reply, has 2 voices.

Last updated by Marcos Vinicios Barreto 2 years, 5 months ago.

Assisted by: Marcos Vinicios Barreto.

Author Posts
November 3, 2021 at 12:27 pm #9916327

mohammed-moathM

The home page cannot translate

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November 6, 2021 at 2:31 am #9937505

Marcos Vinicios Barreto

Hello,

Thank you for contacting our support service and sorry for the waiting here. From a search in our internal issue tracker, we confirm this issue usually occurs when your translators or/and admin users don't have a valid email id/account. Can you review it please? You can also add an user with a valid email address as a translator for the content and make a test translation.

See: https://wpml.org/documentation/translating-your-contents/how-to-set-up-local-translators-and-language-pairs/

Related ticket: https://wpml.org/forums/topic/when-tryin-gotwpml-didnt-manage-to-translate-this-page/

Hope it helps, have a nice day.

This ticket is now closed. If you're a WPML client and need related help, please open a new support ticket.