'Your Site is Experiencing a Technical Issue'

This is the technical support forum for WPML - the multilingual WordPress plugin.

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Supporter timezone: Asia/Singapore (GMT+08:00)

This topic contains 1 reply, has 2 voices.

Assisted by: Kor.

Author	Posts
September 11, 2022 at 7:15 pm #12030031
hsin-wenH	I am trying to: Use WPML for translation Link to a page where the issue can be seen: It's only in the backend/dashboard pages/post I expected to see: Adding translated post Instead, I got: I don't see any buttons to add translation
September 12, 2022 at 3:52 am #12031057
Kor Supporter Languages: English (English ) Timezone: Asia/Singapore (GMT+08:00)	Hi there, Thanks for contacting WPML support. Please update the plugin to the latest version 4.5.9 following the instructions here https://wpml.org/faq/install-wpml/#automated-updates and let me know if it fixes it. IMPORTANT: Please, note, a backup is required for security reasons, and to avoid any data loss, you can use the https://wordpress.org/plugins/updraftplus/ plugin for these backup needs. If the issue persists, I would need to take a closer look at your site. So I would need to request temporary access (WP-Admin and FTP) preferably to a test site where the problem has been replicated if possible in order to be of better help and check if some configurations might need to be changed Your following answer will be private, which means only you and I have access to it. ✙ I would need your permission to de-activate and re-activate Plugins and the Theme and to change configurations on the site if required. This is also a reason the backup is critical. Thanks! Kor

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