Problem: The client is unable to preview translated drafts and receives an error message stating 'Sorry, you do not have permission to preview drafts.' This issue occurred after debugging the plugin when automatic translation got stuck. Solution: We recommend checking the 'Auto login to other domains' option on the WPML -> Languages page. This setting is necessary when using different domains per language. After enabling this option, please log out and then log back in to see if the issue is resolved.
If this solution does not apply to your case, or if it seems outdated, we highly recommend checking the related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Should the problem persist, please open a new support ticket.
Problem: The client reported that featured blog post images are not attached to the posts after translation. The image title and alt text are translated correctly, but the image itself isn't displayed on the page. Solution: We advised the client to ensure that the 'Duplicate Featured Image' checkbox in the Languages box is checked when editing the original post. This action does not duplicate the actual file but creates an entry in the database for the secondary languages, allowing the image to appear in the translated posts. If the client prefers not to use the WPML duplicate functionality due to concerns about database size, they will need to seek a custom solution.
Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking the related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket.
