Problem: The client needs help locating the Pay-As-You-Go invoice for their site and information about the $84 credit used for translation in October. Solution: We informed the client that there are no pending invoices. Invoices are issued and credit cards are charged on the 3rd of each month for translations completed in the previous month. To view Pay-As-You-Go invoices: 1. Navigate to WPML → Translation Management and click on the Tools tab. 2. Expand the Invoices sub-menu to download the required invoice. For more detailed guidance, visit WPML documentation on automatic translation invoices.
If this solution does not apply to your case, or if it seems outdated, we recommend opening a new support ticket. We also advise checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. For further assistance, please visit our support forum.
