Split: Fatal error when activate String translation

This thread is resolved. Here is a description of the problem and solution.

Problem:
The client was experiencing a fatal error when activating string translation for the German language, causing the German translation to fail. Additionally, there was an issue with the menu not being translated. After a fix, large portions of the content on the German pages were missing, except for the homepage. The same problem occurred with the Arabic translation.
Solution:
1. We identified that the pages were stuck in review mode, indicated by the eye icon, which meant they were not published. We resolved this by reviving and saving the pages, which made them appear correctly.
2. We advised the client to either:
- Switch back to Translate Everything mode, set it to publish translations immediately, and resend the pages for translation via WPML > Translation Management.
- Or, continue using the current mode (Translate what you choose), send the pages for translation via Translation Management, take them from WPML > Translations, and translate them there.
We provided links to documentation for further assistance:

If this solution doesn't seem relevant to your issue, please open a new support ticket with us.

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This topic is split from https://wpml.org/forums/topic/navigation-does-not-work-if-translated-as-elementor-template/

Tagged: Documentation request

This topic contains 3 replies, has 2 voices.

Last updated by Dražen Duvnjak 1 year ago.

Assisted by: Dražen Duvnjak.

Author	Posts
November 6, 2023 at 10:18 am #14736369
arneR-3	Hello, I've completed a backup and created an account for you to access WordPress. Unfortunately, I've just discovered a more significant error. When I activate string translation, my German translation completely fails. So, if I switch to German, there is a fatal error. I've checked, and if I deactivate the string translation, it works. Additionally, there is an error with the menu that doesn't get translated. Perhaps you can help me out with both issues. I would be happy to provide you with all the information needed. Kind regards, Rafael
November 7, 2023 at 8:25 am #14744241
Dražen Duvnjak Supporter Languages: English (English ) Timezone: Europe/Zagreb (GMT+01:00)	Hello Rafael, I have checked and fixed the issue, it seems the page is still left in review mode (eye icon), so I have revived and saved it. It didn't not show before since it was not published. It shows up fine now. Since you are not using anymore Translate Everything mode, you can send pages for translation via WPML > Translation Management and assign it to yourself. Regards, Drazen
November 7, 2023 at 9:59 am #14745461
arneR-3	Hey thank you for fixing. Unfornutaly now big chucks of the content of the german pages is missing only on the homepage seems completely fine. In Arabic i have the same trouble. Maybe you can assist some more ? Kind regards Rafael
November 7, 2023 at 10:08 am #14745739
Dražen Duvnjak Supporter Languages: English (English ) Timezone: Europe/Zagreb (GMT+01:00)	Hello, that is expected since you have the same issue with your other pages, they are all stuck in review mode, when you used Translate Everything mode and have not finished this process. You can switch back to Translate Everything mode, change mode to publish immediately, image attached, and re-send them for translation via WPML > Translation Management, Or, stay in your current mode, which is to Translate what you choose, and send the pages for translation via Translation Management. Take and translate them from WPML > Translations, and it should work fine there. Docs related to review mode: - https://wpml.org/documentation/automatic-translation/how-to-review-automatic-translations-on-your-site/ Docs related to translation management: - https://wpml.org/documentation/translating-your-contents/ Hope this helps make things more clear. Regards, Drazen