The translators have disappeared

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Tagged: Known issue

This topic contains 4 replies, has 3 voices.

Last updated by Marcel 7 months, 3 weeks ago.

Assisted by: Marcel.

Author	Posts
September 4, 2023 at 5:16 am #14333459
naoualH	Hello, We have a multilingual site. For the master site there is no problem, the translators appear in the list and the peers appear, but for the other sites there are no translators available, as if everything had been deleted. Impossible to add translators or select existing ones. These are the criticisms, because there's nothing we can do. Every time WPML is updated, we have a problem.
September 4, 2023 at 6:31 am #14333655
Dražen Duvnjak Supporter Languages: English (English ) Timezone: Europe/Zagreb (GMT+02:00)	Hello, seems to be a known issue and has already been reported. We are working on a permanent fix. Please check and follow the workaround from the next errata: - https://wpml.org/errata/disappearing-translator-list-in-wpml-4-6-5-on-multisite-installations/ Let us know how it goes. Regards, Drazen
September 4, 2023 at 9:23 am #14334869
naoualH	Thanks for your help, the problem has been solved. Could you please include this change in the next update.
September 4, 2023 at 10:49 am #14335829
Marcel Supporter Languages: English (English ) German (Deutsch ) Timezone: Europe/Madrid (GMT+02:00)	Hi, thanks for the confirmation. The update is planned to be included in the next release. In the meanwhile, we published it already via our "beta" update channel for WPML 4.6.6: https://wpml.org/de/faq/how-to-install-beta-and-development-versions-of-wpml/#what-do-i-need-to-consider-before-installing-beta-versions-of-wpml. Best Regards Marcel
September 6, 2023 at 2:51 pm #14353399
Marcel Supporter Languages: English (English ) German (Deutsch ) Timezone: Europe/Madrid (GMT+02:00)	Hi, the 4.6.6 release was published today. You can download it from here: https://wpml.org/account/downloads/ or via our auto-update, as mentioned in the link above. Best Regards Marcel

This ticket is now closed. If you're a WPML client and need related help, please open a new support ticket.