Hello,
I have some very serious issues with the website: hidden link
I use "Advanced Classifieds and Directory Pro" plugin, the issues I'm facing are related to that.
2. Also in the "Advanced Classifieds and Directory Pro" plugin I have page mappings that should lead (hidden link). When I go to do it for English, the Greek settings are lost and vice versa: hidden link
3. I have translated the locations but when I choose to open a location, it doesn't show the correct title of the page but says "location" : hidden link
I understand that you're using a plugin called "Advanced Classifieds and Directory Pro" and having some issues with translating its content and options.
Could you please provide us with WPML debug information so that we can have a better look at your system?
You can find them in WPML > Support > Debug information
Copy and paste the text you see in the box I'll enable in the next answer.
1) Please note mentioned plugin is not on our official list of compatible plugin, nor could I find any related information about it, so there could be some issue with WPML.
2) First, I would suggest contacting the author and be sure the plugin is compatible with WPML and if they are aware of the mentioned issues and possible fixes.
3) From our side, what we can do is try our best to help you fix the issue but please note in the end we might need plugin author collaboration and them joining our compatibility program in order for the plugin to work correctly with WPML.
Also, we limit 1 issue per ticket, so I would check and try to help with the first issue.
Please go to the next test site and try to show and reproduce the issue in a simple example, I will then check and try to see what we can do and if any quick fix.
Hello,
I will now test your demo site and let you know to check it out. as regards the first question.
For the other 2 questions I will open two new tickets.
Hello,
I just created a categorized and localized listing on your demo site. My issue exist and on your demo site.
Could you check it and if you find any solution help me?
Hello,
While I have translated the test listing when I go to its category it doesn't show me the 2nd language. Also, when I go to the site it doesn't show me a 2nd language. It is as if it has not been translated: hidden link
What I would like is to show the listings translated. I am also attaching a video with my issue: hidden link
thanks for getting back and taking the time to reproduce.
I have checked and tried to fix the issue with some approaches, but I am afraid this would require further plugin author collaboration and adjustment to their code in order for it to work correctly with WPML and be translatable. As you can see in the image, it doesn't at all take into account the WPML language structure.
I am sorry that I was not much of help here, but I will update our team and we will contact the author in order to invite them to work with our devs and make the plugin officially WPML compatible. We are always glad to help in anyway we can.
I advise you to do the same and report this directly to the author and ask them to join our GoGlobal program:
I see you have opened related tickets to the same plugin issue, can you please close them, as I believe the result would be the same, we need plugin author help on this.
Hope you will understand 🙂
Kind regards,
Drazen
This ticket is now closed. If you're a WPML client and need related help, please open a new support ticket.
