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This topic contains 3 replies, has 2 voices.

Last updated by Johan 1 year, 11 months ago.

Assisted by: Johan.

Author Posts
May 18, 2022 at 12:03 pm #11246891

michalB-2

I having "Multilingual Agency" account and have new client want to use the "Automatic Translation" option, how this option works?
will they have 180,000 translation credits or 90,000 translation credits?
What is this credits? is credit equal to word? the amount is for month?
How do I use them?

May 18, 2022 at 1:52 pm #11247923

Johan

Hello there,

Thanks for contacting the support, I’ll be happy to help.

Our Multilingual Agency plan allows users to benefit from 180 00 credits for the automatic translation. As you can see in the documentation below: https://wpml.org/purchase/

However, this offer was released in 2021 and can only be applied to plans that were created after this date (not retroactively).

I can see that your account was created in 2014 which is why you cannot benefit from this. However, our prices have changed throughout the years, the Multilingual agency plan cost 199$ today, while you still benefit from the old prices.

If you need more information, feel free to ask,
Johann

May 22, 2022 at 5:43 am #11272771

michalB-2

Hey,
Thanks for the answer,
I will open new account for the client, will they benefit from the translation credits?
How the translation credits works?
Is it 1 credit for 1 word?
I read on these pages and didn't understand them
https://wpml.org/documentation/translating-your-contents/advanced-translation-editor/

May 23, 2022 at 3:00 pm #11282207

Johan

Hello,

Yes, you can actually create a new account for your client, and he will benefit from the credit.
Regarding how many credits you should need for the translation, you can find a calculator simulation here: https://wpml.org/documentation/automatic-translation/automatic-translation-pricing/

I’ve also joined you the number of credit needed depending on your software:

Have a good day,
Johann

Screenshot 2022-05-23 at 15.46.03.png
This ticket is now closed. If you're a WPML client and need related help, please open a new support ticket.