This thread is resolved. Here is a description of the problem and solution.
Problem:
If you're experiencing issues with the 'Pay-as-you-go' feature not working on your site, despite it showing as set up on your account page, it might be due to a system error.
Solution:
We recommend that you first remove the 'Pay-as-you-go' setup and then re-register it. Here’s how you can do it:
1. Navigate to WPML → Translation Management.
2. Click on the Tools tab.
3. In the 'Pay-as-you-go account details' section, click on the 'Stop using pay-as-you-go' link.
4. Re-add the 'Pay-as-you-go' setup as needed.
If this solution does not resolve your issue or seems irrelevant due to being outdated or not applicable to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket at WPML support forum for further assistance.
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Last updated by Kor 3 weeks, 4 days ago.
Assisted by: Kor.
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 Kor Supporter Languages: English (English ) Timezone: Asia/Singapore (GMT+08:00) |
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This ticket is now closed. If you're a WPML client and need related help, please open a new support ticket.