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This topic contains 16 replies, has 2 voices.
Last updated by Alejandro 7 months, 2 weeks ago.
Assisted by: Alejandro.
Author | Posts |
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August 31, 2023 at 11:11 am #14319819 | |
attiahA |
i face this error in my log error and it's repeated every seconds [31-Aug-2023 11:00:07 UTC] WordPress database error You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near 'WHERE post_name = 'study-room-decoration' AND post_type IN ('post', 'page', 'at' at line 7 for query |
August 31, 2023 at 11:48 am #14320389 | |
attiahA |
the error is crazy growing up my log file |
August 31, 2023 at 12:47 pm #14320675 | |
attiahA |
to save time and focus in problem solving and before you ask to disable all plugins and activate the default theme i have do this and the only plugin active is your plugin only i get the same error [31-Aug-2023 12:45:21 UTC] WordPress database error You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near 'WHERE post_name = 'insulation-in-buildings' AND post_type IN ('post', 'page', '' at line 7 for query give me a direct and clear answer and solution |
August 31, 2023 at 1:39 pm #14321127 | |
attiahA |
many errors every second 31-Aug-2023 13:38:06 UTC] WordPress database error You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near 'WHERE post_name = 'learners-work' AND post_type IN ('post', 'page', 'attachment' at line 7 for query |
August 31, 2023 at 1:41 pm #14321143 | |
attiahA |
all error and database error related to WPML and also shown in Query Monitor |
September 1, 2023 at 2:15 pm #14327247 | |
Alejandro Supporter
Languages: English (English ) Spanish (Español ) Italian (Italiano ) Timezone: Europe/Rome (GMT+02:00) |
You mention that it happens when the plugin alone is being active but the screenshot you sent me actually mentions the problem is witha post type called "learners-work" which i suppose come from another plugin. The error is that WPML is trying to find that post type but it seems like it doesn't exist anymore, or well, WPML can't find it. I suspect it comes from Learndash, since it seems LMS related. Please try the following: 1) Go to WPML > Settings > post type translation > find this learners-work and let us know what translation preference it has (is it translatable or set to "not translatable"?) do not change anything here yet. 2) Make sure you have configured learndash and WPML using this guide: https://wpml.org/documentation/plugins-compatibility/how-to-create-multilingual-online-courses-websites-using-learndash-and-wpml/ 3) Go to WPML -> Support -> Troubleshooting Press the following buttons: • "Clear the cache in WPML" 4) Check if you have a server-side cache and flush it if you do. A supporter will take your case soon and these steps are just to get you started. let us know how it goes so we can help you out. Regards. |
September 1, 2023 at 2:49 pm #14327573 | |
attiahA |
at the first thanks for reply all steps in 2 , 3 , 4 done but the problem not solve and still reported every milliseconds in my debug.log the problem not related to any plugin only related to WPML i have disable all plugins completely please focus in WPML the problem related to it hope i get a solution soon |
September 1, 2023 at 2:58 pm #14327639 | |
Alejandro Supporter
Languages: English (English ) Spanish (Español ) Italian (Italiano ) Timezone: Europe/Rome (GMT+02:00) |
You're right, sorry, it was a post name, not post type. I can see that for some reason the query is basically adding an extra AND and that's why it's being repeated everytime. weirdly, this seems like an incident happening to you only at the moment (i literally was checking the database queries on another site and this never happened there). Cna you try to see if the beta version we released helps here? https://wpml.org/faq/how-to-install-beta-and-development-versions-of-wpml/ If that doesn't help, then could you create a staging site or even better yet send us a snapshot of your site (please try to remove backup files, media or other unimportant elements that could make the snapshot increase in site) so i can send it to our developers and have them find out why is the query being created incorrectly? You can upload the snapshot to google drive, wtransfer or any other similar platform and send us the link so we can download it. Regards. ---------------- P.S: if you notice that we don't answer right away, is just because there are high traffic days or weekends in between that make the tickets be idle for longer. |
September 1, 2023 at 3:04 pm #14327695 | |
attiahA |
hello give me the steps and tell me what is the time i will get a solution my website is a production website and any error like this will make to our business a big problems |
September 1, 2023 at 3:08 pm #14327701 | |
attiahA |
can you take a look to my website and WPML setting or this error not related to the setting ? give me your favor steps for staging backup you want me to send it to you for my website |
September 1, 2023 at 3:12 pm #14327711 | |
attiahA |
now i try to update to your beta as your suggestions but i think your server update have a problems |
September 1, 2023 at 3:24 pm #14327757 | |
attiahA |
now i success to update the WPML to 4.6.6-b.1 and String translation to 3.2.8.b.2 and i confirm the problem not solved and the error recorder in my debug.log in every visits to any page or post in my website now give me your favor steps for staging backup you want me to send it to you for my website and how can i send it to you .. in email or what is the correct way ? |
September 1, 2023 at 5:32 pm #14328339 | |
Alejandro Supporter
Languages: English (English ) Spanish (Español ) Italian (Italiano ) Timezone: Europe/Rome (GMT+02:00) |
For the backup/snapshot of your site, you can use a plugin like duplicator, updraft, all in one migration or any other that you like (but please tell me which one you used and how i can restore it if you use a different one from the ones i mentioned). Make sure you do not add the media, backup, zip files or other heavy files to the backup (it's an option on every backup plugin solution out there) or the result could be really heavy and that would slow things down. Basically: - Install the plugin of your choice, for backups. - Send the download URL to me as an answer to this thread (All the links are masked so they can only be seen by you and me) Regards. |
September 1, 2023 at 6:15 pm #14328415 | |
attiahA |
Hello this is the link in wetransfer.com hidden link hope i get a replay with a solution soon as possible thanks |
September 4, 2023 at 9:30 am #14334935 | |
Alejandro Supporter
Languages: English (English ) Spanish (Español ) Italian (Italiano ) Timezone: Europe/Rome (GMT+02:00) |
Hello sir, The "installer.php" you sent me is not correct, it seems to have been wrongly downloaded on your end or is corrupt. when i opened the file to try to understand where was the problem, i found that the file is "cut" so it was still adding some code and something interrupted it. Could you please re-download that file and send it over, please? |
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