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39,479 Responses to “Pre-sales Questions”
Hi,
Right now we use Translator Revolution plugin for translation, but the client is not happy with it. They already did a lot of manual adjustment to the default machine translation, but it’s too cumbersome. If we buy and install WPML plugin would it work with the Translator Revolution plugin? What is the best way is to preserve the custom translations for 3 different languages?
Thank you,
Lana
I am former WPML client. Interested to renew my subscribtion or by full version for another project. We intend to use WPML for a multi-user WorpressInstallation (WPMU). The structure of sites will be following:
domain.org/en – central site in English
domain.org/ru – central site in Russian
domain.org/de – central site in Deutsch
site1.domain.org/en – for first site in English
site1.domain.org/ru – for first site in Russian
site1.domain.org/de – for first site in Deutsch
site2.domain.org/en – for second site in English
site2.domain.org/ru – for second site in Russian
site3.domain.org/de – for second site in Deutsch
…
sitex.domain.org/en – for x-site in English
sitex.domain.org/ru – for x-site in Russian
sitex.domain.org/de – for x-site in Deutsch
We plan creation of new subdomains sites only by admin so there will be a control under grow of the sites. Totally we expect arround 100 subdomain sites/blogs…
…the question: is WPML at this moment fully compatible with WPMU for that type of subsites structure?
Yes, this site of structure would work fine with WPML. You can add WPML support for all sites in the network and use them in “languages in directories” mode. You can activate WPML network-wide or per site.
I need to have a french language site of the above. I have currently duplicated the site and it has a .fr domain name (this is not live yet) I’ve been informed that mirroring sites could have seo issues. The client is keen to have a .fr domain as it is credible in France.
If I use your plugin would a search that takes place in France be able to link to a .fr domain or does it link to the .com site with a button to press to see the french version?
Hi John,
you won’t have SEO issues if you have the other site fully translated and by humans.
With WPML you will be managing both “sites” (English and French) in one WordPress so it is more convenient rather than maintaining two separate WordPress sites.
By default WPML allows the following two formats of URLs:
yourdaomain.com/fr or fr.yourdomain.com
But if you want to have one of your language available under different domain, this is also possible but requires advanced setup: https://wpml.org/faq-tags/domains/
If I have the 2 sites together am i able to make structural changes to each site seperately. For example I have a camps page on the .com, would I be able to disable this in the french version. Or could I have instructor profiles for the .com and different ones for the french or do they have to be the same?
Hi John,
if you manage your site with WPML, you decide what content will be translated and which one will not. No all of your pages/post need to have their equivalents in different languages.
I need to make a french version of a site above. At the moment I’ve duplicated (mirrored the site) and it has a .fr domain name (not live yet).
Could you clarify that if I use your product would a search taking place from in France be able to link to the .fr domain name or would it have to link to the .com and the user have to click a button for the french translated site?
Hi again, as I explained in my previous comment WPML will let you maintain two languages in one WordPress install. So instead of mirroring your site, install WPML and translate all your pages from your WordPress admin.
Hello and pls excuse me if I ask silly questions, but I am a WordPress newbie 🙂
I am a Swedish Voice Actor currently trying to learn WordPress to replace my current old website (and I mean really ‘stone-age’ here). I have 3 questions:
1. I want Swedish to be the default language and have small country flags so people can chose other language versions. Could visitors even get directed direcly to the english version if they arrive from a non-swedish country?
2. I want to be able to edit the different language versions separately from each other. For instance: the text next to a particuar audio or video sample would have slightly differnt wordings/content depending on langue (partly for cultural reasons) as opposed to a direct auto-translation. Is that possible?
3. My idea is to make the landing/start page have different flags that you click to get to the respective languages versions. Am I thinking right, is that a good idea?
Again, please pardon me if these are silly questuions, but I am new to this.
Hi Stefan,
1. WPML can detect your visitor’s langue (based on his/her browser settings) and redirect them to accordingly. This option is disabled by default but you can enable it with one click. But probably you will get most traffic from Google and other search engines so the visitors will be go directly to specific pages in their language. So you don’t have to detect the user langue at all.
2. Yes, this is possible since you will add your translations yourself. WPML doesn’t translate anything automatically. You can also send your content to professional translators (via WPML/WordPress) but this is paid extra. So you have full control how your translations will look like.
3. No, this is the best idea. Why to waste so many space only for the langue switcher? It’s better to include your langue switcher in your header so it can will accessible from every single page.
By the way your questions were not silly at all. Please visit our showcase to see site built with WPML: https://wpml.org/showcase/
Hello, In 2014 I bought the WPML CMS, and now I want to install it in my blog. I want to renew my suscription for $ 39 so I can get the latest update to my soft, please. How shall I go about that? Because in the website there is a “BUY” button for the whole WPML CMS, which I already have.
Thanks
Cecilia
Cecilia, please log into your WPML account and you should be able to renew your subscription following a link you will find there. If your account expired you can either buy it anew or upgrade to Lifetime.
Hi,
Right now we use Translator Revolution plugin for translation, but the client is not happy with it. They already did a lot of manual adjustment to the default machine translation, but it’s too cumbersome. If we buy and install WPML plugin would it work with the Translator Revolution plugin? What is the best way is to preserve the custom translations for 3 different languages?
Thank you,
Lana
Hi Lana, WPML works differently. Instead on relying on poor quality automated translations it allows you to create a copy of your posts/pages and translate it by humans. You can either add the translations by yourself or send your contents to professional translation services (the ones that are integrated with WPML, currently we have two). Answering your question about preserving custom translations. It won’t be any problem, you just have to copy paste them into your posts created with WPML, that’s it.
Thank you so much for the replay. So, should I deactivate the Translation Revolution plugin first and the install WPML or install, copy into new posts created with WPML and then deactivate the Translation Revolution plugin?
Thank you,
Lana
Hi,
I have some questions to see if it can work for what I need:
(1) I have a main English domain under which I plan to have subfolders for different languages AND 1-2 different domains for some languages. Therefore I will need a mix of BOTH domains and subfolders for WPML like this example:
Is this possible to use a mix of both domains and subfolders? In the language settings I see you have to choose either domains or subfolders, so it doesn’t look like a mix of both would be possible. Please clarify.
(2) In this page https://wpml.org/faq-tags/domains/, it suggests pointing the 2 different domains via DNS to a single WordPress install on the main language site. But how does this effect the server hosting location for each domain from Google’s/SEO perspective?
For example, if I pointed the DNS of turkishdomain.com.tr (currently on a separate Turkish based host server) to englishdomain.com (on a separate US based host server), does this mean the turkish domain will then be based off the US based server ip?
(3) Also if WPML does work for above config with mix of both subfolders and different domains, will it work for WooCommerce pages on all of these too?
Hi,
(1) You are perfectly right. By default WPML allows you to choose between subfolders and subdomain and not to mix them. WPML can serve different languages from different domains or sub-domains but to do this you need some advanced work:
WPML can serve different languages from different domains or sub-domains.
(2) Oh, now I can see that you are already familiar with this link 🙂 I don’t think that would effect Google/SEO in any way. Here you can read what is most important for multilingual sites for Google.
(3) The same rules apply for WooCommerce products since they are translated with WPML similar as regular posts.
Hi Agnes,
Thanks for your reply. Regarding (1), when you say “WPML can serve different languages from different domains or SUB-DOMAINS” – did you mean “different domains or SUB-FOLDERS”, as it is actually sub-folders + different domains that I will be using, not sub-domains. Please clarify.
Also for that issue, please advise the procedure to make it work for both sub-folders + different domains.
Just answered. So to sum up again: if you have had your WPML account before and you want to renew it now, you should be logged in to your WPML account to proceed with your purchase.
Thanks Agnes. I see I cannot buy a renewal; I have to buy the whole WMPL plugin again, because my account expired. I have already re-bought it. What do you suggest I do in the future so that I don’t have to do this again? Can I buy a yearly subscription for the $ 39 that I see in the website? Will it appear automatically for me to renew paying just that? Thanks!
Hi Cecilia,
we don’t have lifetime subscriptions for the Blog version, so if you don’t want to renew it each year again and again, you need to upgrade to the CMS first (you can do it anytime) and then within 30 days before your CMS subscription expires to Lifetime.
I’am managin the http://www.hotelsantoamaro.com website, this site was not built by me and i have not access to the plugin file. The website was virus infected and i would like to ask if it is possible to send me a clean copy of the plugin zip file.
I’m afraid that we don’t send old versions of WPML. If you are rebuilding this site now, you should use the current version of WordPress, the theme and all plugins. For this, you will need a valid account for WPML. You can check account options here: https://wpml.org/purchase/
I am an existing subscriber of Toolset for Life. I am planning to purchase CMS for life for non-profit as well as commercial use. Are you offering any discount?
Yes. You can upgrade from the “Multilingual Blog” version to the full “Multilingual CMS”. When you upgrade, you only need to pay the difference, which is $50.
I have to update some content on a wordpress site. I found out I could not edit any page, thought it had to do with the old version of wordpress so updated to the newest version.
Also updated all plugins and also the free version of WPML, this no is version 1.8.0
Still I cannot edit the pages (all buttons and options/menus missing).
After toubleshooting, I found out WPML was cousing the trouble. When disabled, I can edit the pages.
When I disable the plugin completely then offcource the multi language does not work. Is buying the newest version solving this problem and it there a simple upgrade procedure without losing the data ?
Hello,
the WPML version you’ve been using is very old and the recent one works fine with recent WordPress release. So please go and buy WPML. Here is the upgrade procedure:
Hello,
it a theme is not in our compatibility list it just means we didn’t test it. Most elements will work whiteout any problems for sure, issues might come up with theme custom elements that are very specific for this particular theme. Best way is to test it yourself. Our refunds policy allows you to test WPML for 30 days and if you are not fully satisfied we will give your money back.
Can we get clients to set-up WPML such that updates are automatically emails to us for translation?
Please provide information or a link to where we can learn how to make it painless for our customers to buy the WPML plugin and work with us as their translation vendor.
Yes, you can. To make it happen you need to buy the CMS or Lifetime version – it includes the Translation Management plugin, a WPML extension that allows you to send the work for translators.
I’m in the early phases of building a website that will be geared towards teaching Brazilian doctors how to speak English. I will be building the site in English.
Once it’s built, I need to show my client the translated Portuguese version in WPML so he can edit it and make necessary fixes to translation errors. What is the best way to do this?
I’m also curious as to how Google will see the site in Brazil? Does it automatically know to index the Brazilian version and display results in Portuguese?
The most straighforward way to achive this will be to add your client as a WordPress user with a role that allows him/her to edit posts (for instance editor). The translations are regular WordPress posts/pages which you edit as any other WP content.
Another option is to use the Translation Management – the WPML extension that allows you to send any content to your site’s translator. More about it here. When you translate your content via Translation Management the advantage is that you can see both versions: the original one and your translation one under another on the same screen.
About getting your site indexed by Google. If you include the language switcher (the element with tiny flags allowing your site’s visitors to switch between languages) in your site, your site will be indexed when Google bots visit it. The language switcher is just a list of links.
Hi Shaye,
please note that WPML doesn’t translate your contents automatically. If you add Portuguese translations and your site gets indexed, then yes, people from Brazil will find it when searching for related content in Portuguese via Google.
Quick question on functionality. My client wants to provide translation on some core content but allow other content to flow on through in English. Does WPML handle this? If so what are the options?
Hi Jonh, yes, you will handle this with WPML. You can just leave some posts/pages without translations. Once your WPML site is up and running go to WPML->Language to decide what should happen for such cases. Locate a section similar to this:
How to handle languages without translation
Some pages or posts may not be translated to all languages. Select how the language selector should behave in case translation is missing.
– Skip language
– Link to home of language for missing translations
In my account I get the following message:
“Your account has expired. To download WPML, you need to have a valid account. You can either get a new account (at full price) or upgrade to a Lifetime account. If you upgrade to a Lifetime account, you only need to pay the difference.”
When I click the button to “Upgrade from CMS to Lifetime – 116$” on checkout at https://wpml.org/checkout/?added=162040 I get the message “You cannot buy this product.”.
Is this a bug or must I really pay the higher price?
Hi again,
we checked this process and all looks to be ok on our end. So after logging into your account you should see an upgrade link and it should redirect you to the checkout page to buy the upgrade.
One thing we find odd is that the link you sheared is not correct for the product you mention to be upgrading to.
The last number on that URL should be: ?added=162041
Is it possible to firstly purchase Multilingual blog version and then if needed to later upgrade to Multilingual CMS version ?
If this is possible, is there instruction for such upgrade and do I pay difference from $29 to $79 ?
Hi Robert,
this is possible.
If you decide to upgrade from blog to CMS you will pay the difference only. To do this, you just need to be logged in to you WPML account and you will find a link for it there.
Thanks for fast reply !
But what about upgrade process, is it easy or do I have to configure and translate all things all over again ?
Further more, I belive there should be option for strings translation (my theme support told me so). Is this option available on Blog version ?
And can you please explain what is following options exactly, within WordPress theme:
– Translate custom fields
– Translate widgets (is this widget content translation or ?)
Hi Robert, sorry for my late reply. I missed this comment. Of course, let me explain.
But what about upgrade process, is it easy or do I have to configure and translate all things all over again ?
No, you don’t have to. You just need to install the additional plugins which are available in the CMS package.
Further more, I belive there should be option for strings translation (my theme support told me so). Is this option available on Blog version ?
No, this is not available in the Blog subscription. String Translation plugin is available only in CMS/Lifetime subscriptions.
And can you please explain what is following options exactly, within WordPress theme:
– Translate custom fields
– Translate widgets (is this widget content translation or ?)
I’m not sure what exactly you asking about here. Custom fields are the extra fields you will see under your post main editor. Usually they are added for custom posts, like for example if you have a Recepe Custom Post Type, probably you will need some custom fields to describe it, like ingredients. WPML will help you to translate them.
Yes, you will be able to translate different widgets with WPML.
We want to buy a Multilingual CMS Lifetime licence for our sites, one of them is already translated with an agencie licence. Is there any risk of translation loss doing a swap. How to do it
Hi,
was the site you are mentioning built also with WPML? If so, there is no risk. When you buy the WPML subscription you get access to your plugin files. Your translations are stored in your database and you won’t lose theme even if you delete your plugin.
If the other site was turned multilingual in a different way rather than with WPML I cannot predict what will happen but most probably you won’t lose your translation either.
Please log into your WPML account first and there you should find a link for this. So you must be logged in your WPML account to make it happen. That’s it.
2. You can detect your user’s language and redirect them but only based on the lang settings in their browser , no possibility to redirect theme based on IP. You will find this option in your WPML settings.
4. If you wont’ to buy WPML, our refunds policy allows you to test it for 30 days and if it doesn’t fit your needs, we can refund you: https://wpml.org/purchase/refunds-policy/
I forgot to add one thing. You don’t have to translate everything. You can leave some of your posts/pages without the translation or you can use the “duplicate” option which means that the post in the other langue will display the same content as the post in the original language.
Hi,
Right now we use Translator Revolution plugin for translation, but the client is not happy with it. They already did a lot of manual adjustment to the default machine translation, but it’s too cumbersome. If we buy and install WPML plugin would it work with the Translator Revolution plugin? What is the best way is to preserve the custom translations for 3 different languages?
Thank you,
Lana
Hi,
I am former WPML client. Interested to renew my subscribtion or by full version for another project. We intend to use WPML for a multi-user WorpressInstallation (WPMU). The structure of sites will be following:
domain.org/en – central site in English
domain.org/ru – central site in Russian
domain.org/de – central site in Deutsch
site1.domain.org/en – for first site in English
site1.domain.org/ru – for first site in Russian
site1.domain.org/de – for first site in Deutsch
site2.domain.org/en – for second site in English
site2.domain.org/ru – for second site in Russian
site3.domain.org/de – for second site in Deutsch
…
sitex.domain.org/en – for x-site in English
sitex.domain.org/ru – for x-site in Russian
sitex.domain.org/de – for x-site in Deutsch
We plan creation of new subdomains sites only by admin so there will be a control under grow of the sites. Totally we expect arround 100 subdomain sites/blogs…
…the question: is WPML at this moment fully compatible with WPMU for that type of subsites structure?
Yes, this site of structure would work fine with WPML. You can add WPML support for all sites in the network and use them in “languages in directories” mode. You can activate WPML network-wide or per site.
Hello, we are unable to log in to our account, http://wpml.org/account/
we have purchased a life time licence and everything was working untill recently, can someone contact us to resolve this. thank you
Please use our contact form to send us the information that you have:
https://wpml.org/home/contact-us/contact-form/
Hi there,
I need to have a french language site of the above. I have currently duplicated the site and it has a .fr domain name (this is not live yet) I’ve been informed that mirroring sites could have seo issues. The client is keen to have a .fr domain as it is credible in France.
If I use your plugin would a search that takes place in France be able to link to a .fr domain or does it link to the .com site with a button to press to see the french version?
Thanks for your help.
John
Hi John,
you won’t have SEO issues if you have the other site fully translated and by humans.
With WPML you will be managing both “sites” (English and French) in one WordPress so it is more convenient rather than maintaining two separate WordPress sites.
By default WPML allows the following two formats of URLs:
yourdaomain.com/fr or fr.yourdomain.com
But if you want to have one of your language available under different domain, this is also possible but requires advanced setup:
https://wpml.org/faq-tags/domains/
Hi Agnes,
thanks for getting back to me.
If I have the 2 sites together am i able to make structural changes to each site seperately. For example I have a camps page on the .com, would I be able to disable this in the french version. Or could I have instructor profiles for the .com and different ones for the french or do they have to be the same?
Thanks
John
Hi John,
if you manage your site with WPML, you decide what content will be translated and which one will not. No all of your pages/post need to have their equivalents in different languages.
Hi there,
I need to make a french version of a site above. At the moment I’ve duplicated (mirrored the site) and it has a .fr domain name (not live yet).
Could you clarify that if I use your product would a search taking place from in France be able to link to the .fr domain name or would it have to link to the .com and the user have to click a button for the french translated site?
Thank you
John
Hi again, as I explained in my previous comment WPML will let you maintain two languages in one WordPress install. So instead of mirroring your site, install WPML and translate all your pages from your WordPress admin.
Hello and pls excuse me if I ask silly questions, but I am a WordPress newbie 🙂
I am a Swedish Voice Actor currently trying to learn WordPress to replace my current old website (and I mean really ‘stone-age’ here). I have 3 questions:
1. I want Swedish to be the default language and have small country flags so people can chose other language versions. Could visitors even get directed direcly to the english version if they arrive from a non-swedish country?
2. I want to be able to edit the different language versions separately from each other. For instance: the text next to a particuar audio or video sample would have slightly differnt wordings/content depending on langue (partly for cultural reasons) as opposed to a direct auto-translation. Is that possible?
3. My idea is to make the landing/start page have different flags that you click to get to the respective languages versions. Am I thinking right, is that a good idea?
Again, please pardon me if these are silly questuions, but I am new to this.
Hi Stefan,
1. WPML can detect your visitor’s langue (based on his/her browser settings) and redirect them to accordingly. This option is disabled by default but you can enable it with one click. But probably you will get most traffic from Google and other search engines so the visitors will be go directly to specific pages in their language. So you don’t have to detect the user langue at all.
2. Yes, this is possible since you will add your translations yourself. WPML doesn’t translate anything automatically. You can also send your content to professional translators (via WPML/WordPress) but this is paid extra. So you have full control how your translations will look like.
3. No, this is the best idea. Why to waste so many space only for the langue switcher? It’s better to include your langue switcher in your header so it can will accessible from every single page.
By the way your questions were not silly at all. Please visit our showcase to see site built with WPML:
https://wpml.org/showcase/
I have lost my password and my e-mail, which is associated with my account has changed. Who do I need to contact? many thanks, Marcos
Use our contact form to send us the information that you have and we’ll update your account.
https://wpml.org/home/contact-us/contact-form/
Hello, In 2014 I bought the WPML CMS, and now I want to install it in my blog. I want to renew my suscription for $ 39 so I can get the latest update to my soft, please. How shall I go about that? Because in the website there is a “BUY” button for the whole WPML CMS, which I already have.
Thanks
Cecilia
Cecilia, please log into your WPML account and you should be able to renew your subscription following a link you will find there. If your account expired you can either buy it anew or upgrade to Lifetime.
Hi,
Right now we use Translator Revolution plugin for translation, but the client is not happy with it. They already did a lot of manual adjustment to the default machine translation, but it’s too cumbersome. If we buy and install WPML plugin would it work with the Translator Revolution plugin? What is the best way is to preserve the custom translations for 3 different languages?
Thank you,
Lana
Hi Lana, WPML works differently. Instead on relying on poor quality automated translations it allows you to create a copy of your posts/pages and translate it by humans. You can either add the translations by yourself or send your contents to professional translation services (the ones that are integrated with WPML, currently we have two). Answering your question about preserving custom translations. It won’t be any problem, you just have to copy paste them into your posts created with WPML, that’s it.
Thank you so much for the replay. So, should I deactivate the Translation Revolution plugin first and the install WPML or install, copy into new posts created with WPML and then deactivate the Translation Revolution plugin?
Thank you,
Lana
Hi,
I have some questions to see if it can work for what I need:
(1) I have a main English domain under which I plan to have subfolders for different languages AND 1-2 different domains for some languages. Therefore I will need a mix of BOTH domains and subfolders for WPML like this example:
http://www.englishdomain.com
http://www.englishdomain.com/fr/
http://www.turkishdomain.com.tr
Is this possible to use a mix of both domains and subfolders? In the language settings I see you have to choose either domains or subfolders, so it doesn’t look like a mix of both would be possible. Please clarify.
(2) In this page https://wpml.org/faq-tags/domains/, it suggests pointing the 2 different domains via DNS to a single WordPress install on the main language site. But how does this effect the server hosting location for each domain from Google’s/SEO perspective?
For example, if I pointed the DNS of turkishdomain.com.tr (currently on a separate Turkish based host server) to englishdomain.com (on a separate US based host server), does this mean the turkish domain will then be based off the US based server ip?
(3) Also if WPML does work for above config with mix of both subfolders and different domains, will it work for WooCommerce pages on all of these too?
Thank you.
Hi,
(1) You are perfectly right. By default WPML allows you to choose between subfolders and subdomain and not to mix them. WPML can serve different languages from different domains or sub-domains but to do this you need some advanced work:
WPML can serve different languages from different domains or sub-domains.
(2) Oh, now I can see that you are already familiar with this link 🙂 I don’t think that would effect Google/SEO in any way. Here you can read what is most important for multilingual sites for Google.
(3) The same rules apply for WooCommerce products since they are translated with WPML similar as regular posts.
Hi Agnes,
Thanks for your reply. Regarding (1), when you say “WPML can serve different languages from different domains or SUB-DOMAINS” – did you mean “different domains or SUB-FOLDERS”, as it is actually sub-folders + different domains that I will be using, not sub-domains. Please clarify.
Also for that issue, please advise the procedure to make it work for both sub-folders + different domains.
Thank you.
Hi Agnes, can you answer to my question above, please? I need to buy the extension asap and don’t know how. Thanks
Just answered. So to sum up again: if you have had your WPML account before and you want to renew it now, you should be logged in to your WPML account to proceed with your purchase.
Thanks Agnes. I see I cannot buy a renewal; I have to buy the whole WMPL plugin again, because my account expired. I have already re-bought it. What do you suggest I do in the future so that I don’t have to do this again? Can I buy a yearly subscription for the $ 39 that I see in the website? Will it appear automatically for me to renew paying just that? Thanks!
Hi Cecilia,
we don’t have lifetime subscriptions for the Blog version, so if you don’t want to renew it each year again and again, you need to upgrade to the CMS first (you can do it anytime) and then within 30 days before your CMS subscription expires to Lifetime.
Hi,
I’am managin the http://www.hotelsantoamaro.com website, this site was not built by me and i have not access to the plugin file. The website was virus infected and i would like to ask if it is possible to send me a clean copy of the plugin zip file.
Best regards
Sérgio Pedro
I’m afraid that we don’t send old versions of WPML. If you are rebuilding this site now, you should use the current version of WordPress, the theme and all plugins. For this, you will need a valid account for WPML. You can check account options here:
https://wpml.org/purchase/
Hi,
I am an existing subscriber of Toolset for Life. I am planning to purchase CMS for life for non-profit as well as commercial use. Are you offering any discount?
Thanks,
We’ll be happy to help. Can you contact our admins here?
https://wpml.org/purchase/non-profits/
Hi,
I would like to buy WPML, but I can’t choose the region where I live.
I am based in the Canary Islands, part of Spain, but the VAT in Spain in 21% and here in the Canary Islands it’s 7%.
Any way to change this, as I need to only pay 7% and not 21% tax… 😉
Thank you.
Our admins will help you resolve this. I’ve forwarded your question to our site admin, who will be in touch tomorrow morning.
Hi, i would like to about the purchase. If i purchase the lowest option ($29), after that can i upgrade to the next package ($79).
Yes. You can upgrade from the “Multilingual Blog” version to the full “Multilingual CMS”. When you upgrade, you only need to pay the difference, which is $50.
Hello,
I have to update some content on a wordpress site. I found out I could not edit any page, thought it had to do with the old version of wordpress so updated to the newest version.
Also updated all plugins and also the free version of WPML, this no is version 1.8.0
Still I cannot edit the pages (all buttons and options/menus missing).
After toubleshooting, I found out WPML was cousing the trouble. When disabled, I can edit the pages.
When I disable the plugin completely then offcource the multi language does not work. Is buying the newest version solving this problem and it there a simple upgrade procedure without losing the data ?
Thank you!
Hello,
the WPML version you’ve been using is very old and the recent one works fine with recent WordPress release. So please go and buy WPML. Here is the upgrade procedure:
https://wpml.org/faq/install-wpml/
If you have any doubts and questions please don’t hesitate to contact our support help:
https://wpml.org/forums/forum/english-support/
No, you won’t lose your data. But please ensure that you have a database backup for the site. Just in case.
Hello,
I want to translate fully theme from English to Lithuanian language.
Theme name: classifiedengine by enginethemes, you can find it here:
https://www.enginethemes.com/themes/classifiedengine/
* This theme authors advertise that theme is friendly with WPML, but I didnt found this theme in your list.
can you please tell me it will works for me?
Regards,
Andrius
Hello,
it a theme is not in our compatibility list it just means we didn’t test it. Most elements will work whiteout any problems for sure, issues might come up with theme custom elements that are very specific for this particular theme. Best way is to test it yourself. Our refunds policy allows you to test WPML for 30 days and if you are not fully satisfied we will give your money back.
https://wpml.org/purchase/refunds-policy/
Can we get clients to set-up WPML such that updates are automatically emails to us for translation?
Please provide information or a link to where we can learn how to make it painless for our customers to buy the WPML plugin and work with us as their translation vendor.
Yes, you can. To make it happen you need to buy the CMS or Lifetime version – it includes the Translation Management plugin, a WPML extension that allows you to send the work for translators.
Then you need to configure the Translation Management according to this doc:
https://wpml.org/documentation/translating-your-contents/using-the-translation-editor/
I’m in the early phases of building a website that will be geared towards teaching Brazilian doctors how to speak English. I will be building the site in English.
Once it’s built, I need to show my client the translated Portuguese version in WPML so he can edit it and make necessary fixes to translation errors. What is the best way to do this?
I’m also curious as to how Google will see the site in Brazil? Does it automatically know to index the Brazilian version and display results in Portuguese?
The most straighforward way to achive this will be to add your client as a WordPress user with a role that allows him/her to edit posts (for instance editor). The translations are regular WordPress posts/pages which you edit as any other WP content.
Another option is to use the Translation Management – the WPML extension that allows you to send any content to your site’s translator. More about it here. When you translate your content via Translation Management the advantage is that you can see both versions: the original one and your translation one under another on the same screen.
About getting your site indexed by Google. If you include the language switcher (the element with tiny flags allowing your site’s visitors to switch between languages) in your site, your site will be indexed when Google bots visit it. The language switcher is just a list of links.
Hi Agnes, thanks for the great info! This sounds like a solid solution.
For the Google indexing. Does Google know to show the Portuguese version in Brazil once I have installed the Portuguese translation?
Hi Shaye,
please note that WPML doesn’t translate your contents automatically. If you add Portuguese translations and your site gets indexed, then yes, people from Brazil will find it when searching for related content in Portuguese via Google.
Great, that’s what I need!
Hi There,
Quick question on functionality. My client wants to provide translation on some core content but allow other content to flow on through in English. Does WPML handle this? If so what are the options?
Thanks
JP
Hi Jonh, yes, you will handle this with WPML. You can just leave some posts/pages without translations. Once your WPML site is up and running go to WPML->Language to decide what should happen for such cases. Locate a section similar to this:
and decide what will work better for you.
Hi!
In my account I get the following message:
“Your account has expired. To download WPML, you need to have a valid account. You can either get a new account (at full price) or upgrade to a Lifetime account. If you upgrade to a Lifetime account, you only need to pay the difference.”
When I click the button to “Upgrade from CMS to Lifetime – 116$” on checkout at https://wpml.org/checkout/?added=162040 I get the message “You cannot buy this product.”.
Is this a bug or must I really pay the higher price?
Thanks
Felix
Hi Felix,
looks like a bug, you should be able to buy it at the reduced price. Let me check this with our developers.
Hi again,
we checked this process and all looks to be ok on our end. So after logging into your account you should see an upgrade link and it should redirect you to the checkout page to buy the upgrade.
One thing we find odd is that the link you sheared is not correct for the product you mention to be upgrading to.
The last number on that URL should be: ?added=162041
Will you try again please?
Hi
I cannot buy the update also.
And the last number on the URL it is like Felix tells ( ?added=162040 ).
Ana, our system admin, will contact you directly and help get this resolved.
Hi
Is it possible to firstly purchase Multilingual blog version and then if needed to later upgrade to Multilingual CMS version ?
If this is possible, is there instruction for such upgrade and do I pay difference from $29 to $79 ?
Thanks
Hi Robert,
this is possible.
If you decide to upgrade from blog to CMS you will pay the difference only. To do this, you just need to be logged in to you WPML account and you will find a link for it there.
Thanks for fast reply !
But what about upgrade process, is it easy or do I have to configure and translate all things all over again ?
Further more, I belive there should be option for strings translation (my theme support told me so). Is this option available on Blog version ?
And can you please explain what is following options exactly, within WordPress theme:
– Translate custom fields
– Translate widgets (is this widget content translation or ?)
Regards
Still waiting on questions above.
Thanks
I have just replied.
Hi Robert, sorry for my late reply. I missed this comment. Of course, let me explain.
No, you don’t have to. You just need to install the additional plugins which are available in the CMS package.
No, this is not available in the Blog subscription. String Translation plugin is available only in CMS/Lifetime subscriptions.
I’m not sure what exactly you asking about here. Custom fields are the extra fields you will see under your post main editor. Usually they are added for custom posts, like for example if you have a Recepe Custom Post Type, probably you will need some custom fields to describe it, like ingredients. WPML will help you to translate them.
Yes, you will be able to translate different widgets with WPML.
Hi,
We want to buy a Multilingual CMS Lifetime licence for our sites, one of them is already translated with an agencie licence. Is there any risk of translation loss doing a swap. How to do it
Regards
Hi,
was the site you are mentioning built also with WPML? If so, there is no risk. When you buy the WPML subscription you get access to your plugin files. Your translations are stored in your database and you won’t lose theme even if you delete your plugin.
If the other site was turned multilingual in a different way rather than with WPML I cannot predict what will happen but most probably you won’t lose your translation either.
Hi
I wanted a full-time account and try to pay $116 (i must only pay the difference.). But i can doit. Kindly, can you tell how must do it?
Thank You
Please log into your WPML account first and there you should find a link for this. So you must be logged in your WPML account to make it happen. That’s it.
I believe this plugin will do what I want, but I’m not sure yet.
I want to have a website that will share the theme and content, but also have specific content based on location.
somedomain.com/ca/ (canada)
somedomain.com/us/ (us)
When the user hits the root, they should be redirected to the correct location based on ip.
The pages within the site, will be largley the same. However, some links will lead to one locaiton for us and another for ca.
Also some articles will be available for only us and only ca.
Will this plugin do this for me? I am a theme developer, and will be building this project from scratch. Wondering if this plugin will save me time.
Thank you
Hi,
1. you can handle en-CA English (Canada) and en-US English (United States) with WPML using this settings:
https://wpml.org/documentation/support/editing-wpmls-languages-table/
2. You can detect your user’s language and redirect them but only based on the lang settings in their browser , no possibility to redirect theme based on IP. You will find this option in your WPML settings.
3. By the way, if you are a theme developer and you sell your themes on theme stocks and would like to make your themes WPML compatible, you can ask for a free subscription. Please apply here:
https://wpml.org/documentation/theme-compatibility/go-global-program/#contact
4. If you wont’ to buy WPML, our refunds policy allows you to test it for 30 days and if it doesn’t fit your needs, we can refund you:
https://wpml.org/purchase/refunds-policy/
I forgot to add one thing. You don’t have to translate everything. You can leave some of your posts/pages without the translation or you can use the “duplicate” option which means that the post in the other langue will display the same content as the post in the original language.