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39,623 Responses to “Pre-sales Questions”

  1. Hi,

    we would like to purchase the Multilingual CMS Lifetime plugin.
    However, we can only pay after receiving an invoice. Is this possible?

    Looking forward to hear from you.

    Marjolijn
    Holland

  2. We have a copy of our site that we use as a test site prior to making any changes on the live one, can this plugin be installed on both or do we have to purchase two copies?

    • Hello Nigel,
      Thanks for your interest. With your WPML account you can register as many sites as you need.

      Kind regards,

  3. Hello,

    as far as I remember WPML can work with:

    1) Different domains ( .it .de .es etc. )
    2) Subfolders ( http://www.website.com/it /de /es etc.)
    3) Subdomains

    If I use the first option, for example I translate my website in 5 different languages and each language is on a different domain, do I have to create 5 different websites and then WMPL will connect the content among all the domains or WPML itself will create a copy of my main website and host it on my different domains?

    Also, all the domains must be hosted in the same server? I think I encountered this problem years ago while using siteground shared hosting, that I still use.

    Thank you and have a good day

    • Options 1 and 3 are the same as far as WPML is concerned.
      What you need is that all 5 domains point to one single WordPress install and WPML takes care of the rest.
      The way to do this depends on your hosting (ie: in Apache this is done with ServerAlias directive).
      You can find more information over here:
      https://wpml.org/2016/04/use-wpml-different-domains-per-language/
      Your hosting provide should be able to reply any questions you have about this.

  4. Hi,

    I am looking to use WPML on a multilingual site that is currently using BWS multilanguage. What will need to be done to move the languages to the new plugin?

    Thank you,

    Nick

    • Hi Nick, Im sorry but the structure of BWS multilanguage is not compatible with ours. You will need to translate it all over again.

  5. Hi
    I would like to buy this plug in, but before I purchase I have a question.
    I am having plan my site which will has over 70pages. And I am considering that needs to switch multilanguages (Korean, Chinese, English and Spanish).
    If I purchase this WPML, how can you translate? is it automatically?
    For example, one of my customers writes korean or chinese in Q&A board, and if she clicks language options to “English”, then it will change English automatically?

    I wonder how this WPML is working for translating language.

    PLEASE let me know,

  6. Hi i’m using WordPress API and want to support different languages. Can you tell me if WPML works with the WordPress API? Also i don’t need any translation features, only the ability to manage posts for multiple languages. Can i disable / limit features to make this as straightforward as possible?

    Kind regards

    Ross

    • Hello Ross,
      Thanks for your interest. Out of the box, WPML is not compatible with Rest API. You will need custom work. To manage posts for multiple languages the core plugin is enough. You could try with the blog version at 29$. If it does not meet your needs we will refund you. You have until 30 days to try it https://wpml.org/purchase/refunds-policy/
      Let me know if you have any further question.

      Kind regards,

      • Thanks Mercedes, with the ‘blog version’, is there a perpetual license, so we don’t need to pay annually? Also if we’re using WP Multisite, does the license cover all instances?

        Kind regards

        Ross

        • Hello Ross,
          We have a lifetime subscription at 195$, which includes all the modules. You can use WPML in a multisite.

          Kind regards,

  7. Hi,

    I am considering WPML for a client. Before purchasing I would like to do a proof of concept. Is there a way to testdrive WPML without purchasing it?

    Cheers

  8. Hi, i want to buy the WPML Multilingual Lifetime.
    i am trying to create an account but is not posible (to buy WPML with my account), posible is only Login but not create an account…
    the WPML is 100% compatible with Woocommerce?

    Thank you very much

    César

  9. Hi

    If we purchase your most popular Multilingual CMS version now can we in the future purchase the life time version say one year from now?

    Regards

    Luke

    • Hello Luke,
      Thanks for your interest. Yes, you are welcome to upgrade to lifetime for the difference (116$ from CMS) at any time.

      Kind regards,

  10. Hello Team,

    Just a query.

    Is WPML plugin is compatible with CORSA wordpress theme? I mean, if there will be any problem like site may be broken down.

    • Hello Hasan,
      Thanks for your question. We have not tested CORSA theme, but this does not mean it will not work. If the theme has been coded following WordPress standards, it should work alright. You can see here a list of the themes we have tested https://wpml.org/documentation/theme-compatibility/. If you run into any issues our supporters at the forum will assist you and we can contact the author as well. In any case, you are welcome to try WPML and see how it works. If it does not suit your needs we will refund you. You have until 30 days to try it https://wpml.org/purchase/refunds-policy/

      Kind regards,

  11. Hello

    In case i purchse WPML for a client and the theme is not compatible or some problem comes up, can i get a refund in case i do not want WPML any more? Is there such an option?

    Thank you in advance

  12. Hi,
    before a week or so, I bought CMS multilingual.
    Can I upgrade from CMS multilingual to CMS lifetime?
    If yes, what is the amount that I will have to pay?

    Thanks

    • Hello,
      Yes you can upgrade for the difference only. Log in to your account and ou will see a link to do it.

      Kind regards,

  13. Hi!

    I’m very interested in WPML!
    How does it work with the licence?
    I will buy one and I can use it on all my websites I do?

    Thank you!

    tiny

    • Hello Tiny,
      You can register as many sites as you want through you WPML account. The number of sites is unlimited. To receive updates and support you need an active subscription. The subscriptions are yearly (with a renewal) or we also offer it lifetime for 195$.

      Let me know if you have any further question.

      Kind regards,

  14. I’m interested in WPML but want to know what the current practical process is if I want French Canadian language support. Found some old forum comments but not sure if the situation has changed. Is it a standard supported language? If not what is the process for adding.

  15. Hi there,

    i want to buy your plugin to use mostly with Enfold themes. My question is nowadays is possible to translate enfold pages as is shown on this video:

    https://www.youtube.com/watch?v=fHwjObRRhN0

    or I have to configure Enfold builder manually to work with WPML to make it work as is shown in the video?

    in case of misunderstanding am asking is:

    If i buy WPML am able to make it work like appear on the video without have to fix internal code of the theme or plugin?

    Thanks in advance

  16. Hello,

    I’m interested in purchasing WPML for a website I run but I have two questions that I need to ask to provide clarity about whether this solution is the right one for me.

    Firstly does WPML give you the option to create specific menus per region? For example if I want a menu item for only German customers to see, is that possible?

    Secondly, how does WPML handle blog content? I’d ideally like it if people from certain regions only see blog content relevant to them.

    Thank you for taking the time to answer my questions,
    Nick

    • Yes, each language (or region) has a specific menu displayed.
      Each language (or region) also has its own set of blog posts.
      But keep in mind that visitors can switch language to see the menu and blog posts of another region with the language switcher.
      With the information you provided I think that WPML does suit your needs.
      Remember that you can ask for a full refund within 30 days if you think it doesn’t match your needs, no questions asked.

  17. Hi,

    How well will WPML combine wth Chargify?

    More specifically, I wish to have country pages subdomains like e.g. /de /uk and so on with different langugage and currencies.

    Chargify only allows for one currency per site, and if you need to sell in multiple currencies, you will need to set up a separate site for each currency. However, they allow for many separate sites within my single Chargify account.

    So what I’m wondering is if subdomain pages can work as separate sites so to speak, so that I can have different languages and currencies, integrated through API with each currencies own Chargify gateway?

    • I don’t know how Chargify integrates with WordPress and what the limitations are. When you run a multilingual site with WPML, it’s one site. The site can have domain (or sub-domains) per language, but it’s still coming from the same WordPress installation.

  18. Hi,

    is it possible to apply WPML (Multilingual CMS) to an already existing site, i.e. adding additional languages and keeping/using what you already had in the first language, or do you have to use it from the start before you create any pages and content?

    If you can add it later: Are there any special page structures or other concepts I should use or keep in mind if I consider to later add WPML for additional languages?

  19. Hi, I have a custom WP theme which only uses WP’s blog functionality and some other custom templates, but everything else is static, including the menu.

    Is it possible to translate the static HTML menu using WPML?

    • It depends on how you build the static menu but as a last resort you can always build 2 static menus and switch to one or the other depending on the current language. Our support team will help you with any problems you have there.

  20. Hi,

    Currently, I am using qTranslate for my site. and want to use it with subdomains so that I can select a server closer to my audience.

    But the links should be SEO. When Using NGINX I should rewrite the URL like this.

    server {
    server_name subdomain.domain.com;
    rewrite ^ $scheme://domain.org/subdomain$request_uri redirect;
    }

    My site is completely https and I need to know that it will be that way with your plugin. I am a reseller on Amazon AWS, so getting servers online is no problem

    Also, I have to see that the SSL keeps working fine.

    At the moment I am out of cash, but have plenty of time to test. Next month its contrary, then my agenda is full and have no time to test.

    So what I want is a 30-day trial for testing because at the moment I don’t have the money to buy the original version. I know, I could download a NULLED version, but that I want to avoid.

    Kind regards,

    Mike

  21. Hi there, I’m a bit confused about the total functionality of this plugin. Does it automatically convert Woocommerce currency from EURO or US Dollar or vice versa? Thank you

  22. Why do I have to enter my credit card twice? I am being redirected through 3 diff. URLS is this the only way to purchase?

    • We accept payments through 2 different payment gateways (2checkout or Paypal).
      You can choose whichever works well for you.

      But you should never have enter your credit card number more than once.
      It works like this:
      – You place the order on wpml.org
      – When its complete you are redirected to your selected payment gateway (2checkout or Paypal).
      – When payment is complete you are redirected back to our site to show you the confirmation.

      If you are requested your credit cart number twice please contact us here to find out whats going on:
      https://wpml.org/home/contact-us/contact-form/

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