Unfortunately, when we deleted them and recreating, we noticed that when we use the WPML translation then "save and close" the new version it takes a lot of time to upload , it can take up to 2 days
We'd like to know if it's normal?Do you have any solution?
Thank you
Can we suggest that you do the operation on our site so you can debug the issue? We are not able to do this.
I can set-up a temporary login and also make a back-up of our site so you can do that.
Please allow for a specific window for login credentials, thank you.
Best Regards,
Hello Yvette,
It is very unfortunate for us that, due to our url structure reflecting each secondary language as a subdomain, we cannot use our hosting development environment... If we could have gone back in time, I would never have chosen this, perhaps it would be good to inform furture users?
In any case, your suggestion is great, how can we move forward, what do you need? FTP access? Please open up a box where we can safely send you all that you need.
If it is OK with you, we can migrate your content there to further debugging without any risk on your end.
To do the migration please follow these simple steps: -Install this plugin in your site: Cloudways WordPress Migrator (https://wordpress.org/plugins/bv-cloudways-automated-migration/) -After you activate it you will be redirected to the migration form -Fill it with this information:
--Email:
Your email here, as you will be notified about the migration progress.
--Destination Site URL:
wordpress-219768-713267.cloudwaysapps.com
--Server Public IP Address:
198.199.78.128
--Database Name:
bcujrydhzk
--Database User:
bcujrydhzk
--Database Password:
5St3tNdPT4
--SFTP User:
yvette-11573215
--SFTP Password:
Yvette-11573215
-Agree with the terms of service and click on "Migrate"
More information: hidden link
You will get an email when the migration starts, and one when the migration ends.
Let me know when the migration is ready and I will check the issue in the test site immediately. Don't forget to provide login details for userid that has wp-admin priveleges on the site you have migrated in the private area I have opened.
The copy of your site will be online, but search engines won't index it (the copy) so you don't have to worry about duplicate content.
If you really want to do exactly as we have done, you will need to create entirely the Spanish version of the product (the issue happens when you try to save the information by clicking "save and close").
If we do the actions ourselves, this will launch the long process you would like to debug on your side so it seems like you would have to fill in those fields and then click on “save and close” when creating the Spanish version on your staging site:
Actually, all that is really important in the information entered there are the actual translations of the different values for each attribute, besides that you could in theory just put in random filler content of your choice. However we provide below and in the Excel file, all the correct data in case you would like to do it exactly as we have tried to do.
Please read in that order, in the first one (word file), we explain how to use the Excel file and the Excel file contains all the values to be copy/pasted to make it easier for you...
Let us know if we can help you more efficiently.
We need to provide FTP and other credentials for you to transport our site to your server.
Hello Yvette, I am getting these error messages (not that the internet connection broke down the first time I tried, now I get the same message all the time):
hidden link hidden link
On their form, I do not see where to enter this information you provided:
--Database Password:
5St3tNdPT4
and now, after refreshing and trying all over again, I get this message: hidden link
Thanks, ok, running this now, all YES/NO options are left at NO at the bottom of the form and these two informations that you provide are not requested in the form:
--Database User: bcujrydhzk
--Database Password: 5St3tNdPT4
Looks good, migration is in process: hidden link
You also have full access to our admin via the other ticket you and I have in common.
I would like to send you the values that you can use to complete the set-up of the Spanish version of the product so you can then click on "save and update" and see how the program goes into a 24h+ process while trying to create the variations in Spanish...
Can I have a box so I can send you the instructions and values so you can replicate the issue?
