[Resolved] address conflict on development website

Hello,

To ensure the quickest and most accurate support, please provide your debug information so I can look at some of your configurations. We have an excellent article on how to locate it here: https://wpml.org/faq/provide-debug-information-faster-support/.

In Settings → General, the WordPress Address (URL) and Site Address (URL) are authoritative for what WordPress thinks the site URL is; if either is set to the EC2 alias (or being overridden by constants), WPML can legitimately “detect” that other address. In Settings → General, what are the exact values of WordPress Address (URL) and Site Address (URL)?

Is it possible for you to set them to 2024.hpac.ca there? Or your setup does not allow it? ❌ Please make a full website backup before proceeding ❌

Best Regards,
Otto

Hello,

Thanks.

I think that the migration code advice was not right, you are not actually migrating a site as far as I understand. WPML should handle sites with two domains pointing to the same sites.

I noted that the URL in the site settings and the URL for the registered site key don't match. They have different protocols: http (site) and https (key).

I suggest trying the following:

❌ Please make a full website backup before proceeding ❌

1. Fix the site URL or the site key URL so they match.

2. Then go to WPML.org → Account → Sites and delete the existing dev site entry for this install and create a new key for the exact URL format WordPress uses (must match hidden link exactly, including the protocol).

3. In the WordPress admin: Plugins → Add New → Commercial tab → Unregister WPML (if available) → Register WPML with the newly generated key.

4. If both domains point to the same WordPress install/server, and you’re not truly “moving/copying” to a different environment, don’t use the migration wizard. Instead, click on "I just logged in from a secondary domain" as shown in this documentation:
https://wpml.org/documentation/translating-your-contents/advanced-translation-editor/using-advanced-translation-editor-when-you-move-or-use-a-copy-of-your-site/#completing-migration-wizard

5. It looks like you are not seeing that button, probably because your WPML version is not up-to-date. I suggest you to update it and check it again.

If this is not possible now, you should go to:
Go to WPML → Support → Troubleshooting.
Click Force-enable WPML’s Advanced Translation Editor.

Let me know if this helps, please.

Best Regards,
Otto

Hello,

Great, I am happy to hear that.

Here you have some resources to help you get started:

Docs (translations + auto-translation)
* https://wpml.org/documentation/translating-your-contents/
* https://wpml.org/documentation/translating-your-contents/advanced-translation-editor/
* https://wpml.org/documentation/automatic-translation/translate-everything-automatically/
* https://wpml.org/documentation/getting-started-guide/string-translation/

Pricing models
* https://wpml.org/documentation/automatic-translation/automatic-translation-pricing/
* https://wpml.org/documentation/automatic-translation/how-to-sign-up-for-pay-as-you-go/

Credits management
* https://wpml.org/faq/what-are-credits/
* https://wpml.org/account/manage-credits/

As the original problem of this ticket is solved, I am closing it. Feel free to open a new one if you have any doubt or issue, we are happy to help.

Best Regards,
Otto