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This topic contains 1 reply, has 2 voices.

Last updated by Mihai Apetrei 1 year, 12 months ago.

Assisted by: Mihai Apetrei.

Author Posts
May 13, 2022 at 11:08 am #11216043

shlomiM-3

My SiteKey isn't working all of a sudden and I can't update my WPML plugins.

amcoisrael.com

May 15, 2022 at 7:34 am #11223557

Mihai Apetrei
Supporter

Languages: English (English )

Timezone: Europe/Bucharest (GMT+03:00)

Hi there.

I am attaching a screenshot with what I can see in our systems.

One of the keys that you generated was for a wrong URL that ends with "israle" instead of "israel".

One of the other keys looks correctly registered, so my recommendation is to go here (https://wpml.org/account/sites/) and make sure that the key you registered is for the correct link.

I think you might need to remove the key that was generated for the wrong "israLE" version and generate a new key for the correct "israEL" version.

Then copy the key > go back to your website's backend > Plugins > Add new > Commercial > and that's where you can register the new key.

I hope that you will find this information helpful 🙂

Mihai

Screenshot 2022-05-15 at 10.30.41.png
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