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[Closed] Split: CF7 form, critical issue: Conditional fields and Actions are deleted

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This topic is split from https://wpml.org/forums/topic/translation-of-news-categories/

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Supporter timezone: Europe/Tirane (GMT+02:00)

This topic contains 7 replies, has 2 voices.

Last updated by Marsel Nikolli 1 month, 1 week ago.

Assisted by: Marsel Nikolli.

Author Posts
March 18, 2024 at 8:55 am #15419626

andreyK-12

There is another problem, but I can't open an additional ticket on it. Can we resolve this issue in this ticket?

When I translate a CF7 form, everything translates successfully, but there is a critical issue:
Conditional fields and Actions are deleted.

Need your help on this issue as well
March 18, 2024 at 9:10 am #15419728

Marsel Nikolli
Supporter

Languages: English (English ) Italian (Italiano )

Timezone: Europe/Tirane (GMT+02:00)

Hi,

As mentioned on this ticket: https://wpml.org/forums/topic/translation-of-news-categories/

Several plugins need updating (including Contact Form 7, and Advanced Custom Fields PRO).
Also, the plugins:
- Advanced Custom Fields Multilingual
- Contact Form 7 Multilingual

needs to be registered, you need to register WPML for them to be registered.

Please check the documentation in this link on how to register WPML: https://wpml.org/faq/install-wpml/#register

Let me know how it goes,
Marsel
March 18, 2024 at 1:22 pm #15421235

andreyK-12

Hello!
I updated the plugins as per your recommendation and it didn't solve the problem.

You can study the form "New form - get a quote (Generic lead form copy)"
After the update, the problem persisted and actions were not copied.
March 18, 2024 at 4:34 pm #15422564

Marsel Nikolli
Supporter

Languages: English (English ) Italian (Italiano )

Timezone: Europe/Tirane (GMT+02:00)

Hi,

I've checked the staging site and as mentioned on the other ticket, I still see that the plugins need to be updated and WPML needs to be registered.

* We need the updates on the staging site to troubleshoot further without causing any issues on the production site.

Let me know once when the updates and registration are ready.

Thanks,
Marsel
March 19, 2024 at 12:44 pm #15426462

andreyK-12

Hello!

I have updated all plugins related to Contact form 7 and Advancet custom fields. I have also registered the site in WPML.
Could you please specify which plugins need to be updated for WPML to work correctly?
March 20, 2024 at 6:58 am #15429500

andreyK-12

Hello!

I have updated and left only the necessary plugins. But the problem still persists. Please see this
March 20, 2024 at 6:59 am #15429545

andreyK-12

Hello!

I have updated and left only the necessary plugins. But the problem still persists. Please, see this
March 20, 2024 at 3:33 pm #15432728

Marsel Nikolli
Supporter

Languages: English (English ) Italian (Italiano )

Timezone: Europe/Tirane (GMT+02:00)

Hi,

1) Please update Advanced Custom Fields PRO to the latest version as it requires an update.

* It is important to have everything updated as it happens that previous/known issues/conflicts between plugins and even themes might have already been fixed.

2) Could you please help me out with a video so I can understand better the issue you are facing with the Contact Form (you can use loom.com or monosnap.com and share the link with me)?

Thanks,
Marsel

The topic ‘[Closed] Split: CF7 form, critical issue: Conditional fields and Actions are deleted’ is closed to new replies.