Split: This site has moved to a new location

This thread is resolved. Here is a description of the problem and solution.

Problem:
The site moved notice appeared after pushing changes from staging to live and the client was unsure which option to select.

Solution:
To be able to use your original dev site and the new location, log in to the dev site and you’ll find a notification about your site moving to a new location that lets you mark the dev site as a copy.

After that, please follow the below steps to register the live site with a new key:

1. log in to the live site
2- Go to Plugins-> Add new-> Commercial tab
3- Click on "Unregister WPML from this site"
4- Click on "Register WPML"
5- Click on "Get a key for this site"
6- Create a new production key
7- Use it to register again in Plugins-> Add new-> Commercial tab

Relevant Documentation:
https://wpml.org/documentation/translating-your-contents/advanced-translation-editor/using-advanced-translation-editor-when-you-move-or-use-a-copy-of-your-site/#marking-the-original-site-as-a-copy

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

This topic is split from https://wpml.org/forums/topic/we-have-detected-a-problem-with-some-tables-in-the-database-please-contact-wpml-9/

Tagged: Documentation request

This topic contains 1 reply, has 2 voices.

Last updated by Mohamed Sayed 1 month, 3 weeks ago.

Assisted by: Mohamed Sayed.

Author	Posts
March 3, 2024 at 5:03 pm #15367046
nouraZ	Also, the site moved notice appeared after I pushed changes from staging to live and im unsure which option to select. Look forward to hearing back from you. Thank you Noura
March 3, 2024 at 5:31 pm #15367103
Mohamed Sayed	Hi, To be able to use your original dev site and the new location, log in to the dev site and you’ll find a notification about your site moving to a new location that lets you mark the dev site as a copy. Please check this guide for more details: https://wpml.org/documentation/translating-your-contents/advanced-translation-editor/using-advanced-translation-editor-when-you-move-or-use-a-copy-of-your-site/#marking-the-original-site-as-a-copy After that, please follow the below steps to register the live site with a new key: 1. log in to the live site 2- Go to Plugins-> Add new-> Commercial tab 3- Click on "Unregister WPML from this site" 4- Click on "Register WPML" 5- Click on "Get a key for this site" (Kindly check the attached screenshot) 6- Create a new production key 7- Use it to register again in Plugins-> Add new-> Commercial tab Kind regards, Mohamed
March 6, 2024 at 10:31 am #15378431
nouraZ	Thank you! This worked like a charm!

nouraZ confirmed that the issue was resolved on 2024-03-06 10:31:04.
This ticket is now closed. If you're a WPML client and need related help, please open a new support ticket.