[Resolved] croatian homepage translation waiting for english update

Hi,

Thank you for contacting the support.

Can you please explain that if you are translating the page manually? For example, by editing translation yourself in WP Editor, Classic Editor or Advanced Translation Editor.

As per my understanding, the ideal workflow is to create/change content in the main (primary) language, then add/edit translation using Classic or Advanced Translation Editor (if doing it manually, otherwise send to automatic translation). Because if you edit translated version in WP editor manually then it might affect the original/primary language content as well (i.e. triggering a need to update status).

See following guides for an understanding:

- https://wpml.org/documentation/getting-started-guide/#translate-everything
- https://wpml.org/documentation/translating-your-contents/
- https://wpml.org/documentation/translating-your-contents/using-different-translation-editors-for-different-pages/
- https://wpml.org/documentation/translating-your-contents/translation-editor-options/
- https://wpml.org/documentation/translating-your-contents/advanced-translation-editor/
- https://wpml.org/documentation/translating-your-contents/using-the-translation-editor/

Besides this, I see that the "WP Memory Limit" is set to 40M. WPML requires a memory limit of at least 128MB while 256MB is recommended. See https://wpml.org/home/minimum-requirements/ for detailed information. You can set WP Memory Limit in your wp-config.php file by adding following code:

define( 'WP_MEMORY_LIMIT', '128M' );
define( 'WP_MAX_MEMORY_LIMIT', '256M' );

Please remember to add these lines before the line where it says:
/* That's all, stop editing! Happy publishing. */

See https://wordpress.org/support/article/editing-wp-config-php/#increasing-memory-allocated-to-php for details. Increasing WP Memory may help improve the performance.

Please let me know if this helps resolve the issue. Or I'll try my best to further assist you on the matter.

Regards.

Hi,

Can you confirm that:

- if you have enough credits, only if you are using automatic translation? You can check this from WPML -> Translation Management dashboard.

- have increased WP Memory Limit as mentioned in my previous message?

Also, have you tried cancelling any existing job for this page? Please see followings for details:

- https://wpml.org/documentation/translating-your-contents/#how-to-cancel-translation-jobs

- https://wpml.org/documentation/translating-your-contents/#how-to-check-the-status-of-translation-jobs

After cancelling, please send the page again for translation, see https://wpml.org/documentation/translating-your-contents/#translating-pages-posts-and-custom-post-types for details.

If none of the above helps, provide admin access to your website to check the issue in detail. You can create a separate admin user for this purpose, which can be deleted afterwards.

Also please provide following detail to investigate/observe the issue:

- detailed steps to reproduce the issue
- links to pages in admin and on frontend
- screenshots or screen recording if needed to explain
- any other relevant information to observe/investigate the issue

Please remember to take full backup of your website and database before proceeding. However, a staging/test site is highly recommended, because I may need to try some changes/fixes on the site, which may cause conflicts with the live site otherwise. Please confirm it in your next reply or let me know if you do not agree with the mentioned.

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Before continuing on the site, I'll also need your confirmation and approval on each of the followings:

1) Is this a Live/Production or Staging/Dev site?
2) Is it OK to work on this site?
3) Is it OK to try some changes/fixes on the site and/or activate/deactivate/install a plugin on the site, which may cause conflicts with the other parts of the site?
4) Have you taken full backup of your website and database?

Please confirm, thanks.