Problem: If you're experiencing issues with incorrect pricing when selecting product options and using Apple Pay on your multilingual WooCommerce site, it might be due to the Stripe Gateway plugin not handling Chinese characters for term meta slugs. Solution: We recommend following these steps to resolve the issue: 1. Navigate to your WordPress Dashboard > WPML > Taxonomy Translation. 2. Select the Product Color taxonomy. 3. Click on the pencil icon next to each color and change the slug to Latin characters, then save. Repeat this for all Product Size terms as well. This should correct the pricing discrepancy.
If this solution does not apply to your case, or if it seems outdated, please check the related known issues and confirm that you have installed the latest versions of themes and plugins. If the problem persists, we highly recommend opening a new support ticket for further assistance. You can do so here: WPML support forum.
Problem: The client is experiencing two issues after installing WPML on their bilingual site (English and Welsh). First, the Welsh translations for fields managed by Advanced Custom Fields (ACF) are not appearing on the front end. Second, all images, which are also managed via ACF, have disappeared from the site. Solution: We recommend the following steps to address these issues: 1. Make a minor edit to the affected page, update it, and then complete the translation. This can sometimes refresh the connection between WPML and the page elements. 2. Check the field translation settings in WPML: - Go to WPML → Settings → Custom Fields Translation. - Find the dynamic field used in Elementor and set it to 'Translate' if you want different content per language, or 'Copy' if the value should remain the same across languages. If these steps do not resolve the issues, we may need temporary access (wp-admin and FTP) to your site to investigate further. Ideally, provide access to a test site where the problem has been replicated.
Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket at WPML support forum.
