Problem: The client is experiencing issues with translating link targets and syncing menu items using WPML. Specifically, they encounter an error message 'Error! Reload the page and try again' when translating link targets and a 504 timeout error when syncing menu items, despite increasing the timeout limit. Solution: We identified that the issues occur when using WPML with the Breeze caching plugin and WooCommerce. Disabling the Cache System option in Breeze resolves the issue with translating link targets. For syncing menu items, if continuing with Breeze, we recommend adding the following code to the functions.php file of your Child Theme to handle currency switching for non-logged-in users:
Additionally, we suggest consulting the Breeze support to explore options for excluding specific scripts from caching. If Breeze support cannot provide a solution, please contact us for further assistance. Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket at WPML support forum.
Problem: If you're experiencing issues with your variable products not synchronizing correctly across languages (NL, EN, DE) in WooCommerce, specifically with the stock status showing incorrectly as 'out of stock' in translations despite being 'in stock' in the default language, it might be due to certain plugins. Solution: We found that the WooCommerce Wholesale Prices and WooCommerce Wholesale Prices Premium plugins might be causing this issue. We recommend deactivating these plugins to see if the problem resolves. Additionally, setting the
wwpp_product_wholesale_visibility_filter
custom field to 'Copy' could help. You can adjust this setting in WPML under Settings -> Custom Fields Translation section.
If this solution does not apply to your case, or if it seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If issues persist, please open a new support ticket.
Problem: You are trying to translate a product into Arabic using WPML, but after the translation, you notice that the gallery images are not transferring correctly. Only one image appears, and the rest of the images are not transferred from the original product. Solution: We recommend updating the original English product and then editing the Arabic product in the Advanced Translation Editor, even if the translation is already completed. This action has been found to solve the issue, and the product's gallery should then appear on the Arabic page. To correct this in bulk for all translated products into Arabic, you can use Translation Management to resend the products for automatic translation. Alternatively, you can manually update each product. Since you only have 24 products that have been translated into Arabic, this process shouldn't take more than a few minutes.
If this solution does not resolve your issue, or if it seems outdated or irrelevant to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If you still need assistance, please open a new support ticket at WPML support forum.
Problem: You are working on a site under development and want to add multiple currencies using WPML. Solution: If you're experiencing this, we recommend using the WooCommerce Multilingual (WCML) plugin to set up multiple currencies. You can configure currencies as explained here: Configuring Currencies. For automatic exchange rates, please see: Enabling Automatic Exchange Rates. Additionally, you can add custom prices manually by following the instructions here: Configuring Custom Prices for Different Currencies.
This solution might be irrelevant if it's outdated or not applicable to your case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If this does not resolve your issue, please open a new support ticket at WPML support forum.
Problème : Les variantes et les quantités des produits en français ont disparu sur votre site WooCommerce, bien que les versions anglaises soient intactes. Solution : 1. Sauvegardez votre site et votre base de données. 2. Accédez à WPML > Support > Troubleshooting et utilisez les outils de synchronisation de taxonomie pour les produits. Plus de détails ici : https://prnt.sc/TC5dFJLNi8jH 3. Allez dans WooCommerce > WooCommerce Multilingual > Settings > Troubleshooting et essayez toutes les options disponibles. Plus de détails ici : https://prnt.sc/R6R9PaZYGO_J 4. Si les variations ne réapparaissent pas, envisagez de restaurer les produits à partir d'une sauvegarde antérieure ou de recréer manuellement les variations en utilisant le bouton « générer une variation ». Plus de détails ici : https://snipboard.io/SdlCkK.jpg 5. Si nécessaire, envisagez de refaire la traduction des produits de l'anglais vers le français ou de créer un code personnalisé pour copier les variations. Pour une assistance supplémentaire, vous pouvez contacter l'un de nos contractants ici : https://wpml.org/contractors/
Si cette solution ne s'applique pas à votre cas ou semble obsolète, nous vous recommandons de vérifier les problèmes connus, de vérifier la version du correctif permanent et de confirmer que vous avez installé les dernières versions des thèmes et plugins. Si le problème persiste, n'hésitez pas à ouvrir un nouveau ticket de support sur notre forum de support.
Problema: Estás desarrollando un sitio con WooCommerce y WPML multicurrency y al intentar usar PayPal, experimentaste errores que te obligaron a desactivar la función de multicurrency para poder activar PayPal. Además, observas textos de cuotas en francés, español e inglés en el mismo checkout que está en alemán. Solución: Si estás experimentando estos problemas, te recomendamos que verifiques si alguna de estas dos erratas aplica en tu caso:
Si la solución proporcionada se vuelve irrelevante debido a que está desactualizada o no se ajusta a tu caso, te sugerimos abrir un nuevo ticket de soporte. Te recomendamos encarecidamente revisar los problemas conocidos, verificar la versión de la solución permanente y confirmar que tienes instaladas las últimas versiones de los temas y plugins.
Проблема: Клиент столкнулся с проблемой, что после выполнения синхронизации метаданных товаров и обновления страницы и кеша, показатели остаются не синхронизированными, что критично влияет на работу сайта. Решение: Мы подтвердили, что проблема с формулировкой в интерфейсе плагина WPML, указывающая на оставшиеся несинхронизированные удаленные метаданные товаров, уже известна нашей команде. Ранее был создан тикет для разработчиков для анализа и корректировки в будущих версиях плагина. Если данное решение кажется вам неактуальным или не решает вашу проблему, мы настоятельно рекомендуем открыть новый тикет поддержки. Также рекомендуем проверить известные проблемы, верифицировать версию исправления и убедиться, что у вас установлены последние версии тем и плагинов.
בעיה: הלקוח מנסה להציג את כל מחירי המוצרים בדולרים בדפי החנות והארכיון באנגלית, אך חלק מהמוצרים מוצגים בש"ח. הבעיה קורת עם הפלגין Essential Addon For Elementor פתרון: אם אתה נתקל בבעיה דומה, אנו ממליצים להוסיף את הפונקציה הבאה לקובץ
הפתרון הזה עשוי להיות לא רלוונטי אם הוא מיושן או אם הוא לא מתאים למקרה שלך. אנו ממליצים לבדוק בדף הבעיות הידועות של WPML, לוודא את גרסת התיקון הקבוע, ולאשר שהתקנת את הגרסאות העדכניות ביותר של התבניות והתוספים. אם הבעיה נמשכת, אנו ממליצים לפתוח כרטיס תמיכה חדש בפורום התמיכה של WPML.
Problem: The client reported that the WooCommerce shop page was breaking specifically for the Thai language. In Chrome, an error was thrown, while Safari displayed a blank body. The issue was traced to an incorrect translation of the string "Showing %1$d–%2$d of %3$d results" in Thai.
Solution: We identified that the string "Showing %1$d–%2$d of %3$d results" was incorrectly translated into Thai. We deleted the incorrect translation, and the page began functioning correctly. If you're experiencing a similar issue, we recommend checking for incorrect translations in your language settings and ensuring that all strings are correctly translated and formatted.
Please note that this solution might be irrelevant if it's outdated or not applicable to your case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket.
Problem: The client is experiencing issues with translating product variations in WooCommerce using WPML. The variations in the translations do not match the original Dutch (NL) variations. Solution: First, ensure that the translation process aligns with the official WPML guide for WooCommerce, which can be found here: https://wpml.org/documentation/related-projects/woocommerce-multilingual/#translate-woocommerce-products-product-variations-posts-and-pages. If the guide was followed previously, it might be necessary to remove and re-add the variations to correct the issue. Additionally, using the WPML -> Support -> Troubleshooting options may help, but if the problem persists, it might require escalation to second-tier support. In such cases, we might need to take a copy of your site, for which your permission will be required. The client reported this: We solved this issue by removing and adding the variations.
If this solution does not apply to your case, or if it seems outdated, we recommend opening a new support ticket. We also highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. For further assistance, please visit our support forum at https://wpml.org/forums/forum/english-support/.
Problem: You are experiencing issues where some product attributes are not showing on the frontend, and those that do appear are not translated. Solution: We are currently addressing this issue. We recommend checking the related support ticket where we are discussing this problem in detail. You can follow the updates and provide your feedback here: https://wpml.org/forums/topic/product-categories-not-assigned-after-translation/
If this solution does not resolve your issue or seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket at WPML support forum.
