Skip Navigation

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

This topic contains 3 replies, has 2 voices.

Last updated by Carlos Rojas 1 month, 2 weeks ago.

Assisted by: Carlos Rojas.

Author Posts
March 11, 2024 at 10:46 am #15394267

nenadJ-4

Hi, i have a problem, wpml is making duplicates of all attributes, as you can see on images.

single attr.png
all attr.png
March 11, 2024 at 10:59 am #15394383

Carlos Rojas
Supporter

Languages: English (English ) Spanish (Español )

Timezone: Europe/Madrid (GMT+02:00)

Hello again,

Please describe step by step how you created the attribute terms. Are they imported or manually created? And how?

Regards,
Carlos

March 11, 2024 at 11:02 am #15394391

nenadJ-4

I have already production site, and my job is to translate existing content using wpml. And I did not add any new attribute.

March 11, 2024 at 11:15 am #15394444

Carlos Rojas
Supporter

Languages: English (English ) Spanish (Español )

Timezone: Europe/Madrid (GMT+02:00)

Hi,

I kindly ask you to follow these steps to isolate the cause of the issue:
- Create a full backup of the site
- Update any outdated plugins or themes
- Flush any cache memory that might exist
- Deactivate all plugins, including the WPML ones
- Activate a default WordPress theme, like Twenty Twenty
- Activate the WPML plugins, Woocommerce and Woocommerce Multilingual
- Create a new test attribute -> Add a test term -> Translate this term
- If the issue disappeared
- Start by activating the theme and then the rest of the plugins, one by one, until the issue appears again and you find the culprit

Could you tell me the result of the steps described above?

This ticket is now closed. If you're a WPML client and need related help, please open a new support ticket.