I'm sorry for the late response. Friday and Saturday is my weekend.
I don't remember updating the English translation and I don't think I did that. In any case, if you have immediate problems that you can not solve, you can always restore the last backup that you have before this problem appeared.
Please let me know if you need more help with this issue.
It's a bit strange then if you haven't done it by mistake because I haven't done it and you are the only one with access to the admin a part from me, so how is this possible??
Nevertheless, it's all solved now but as I've said on one of my messages, our automatic translation word count has gone from +8k to +5k after the mysterious issue with the ENG translation of our home page. Is there any way we can get those 3k words back so that we can use them on the FR translation of the website that we'll need?
Still with the translation of the page hidden link from ES to FR.
- Is it normal that the ATE doesn't detect all the urls of a page in order to translate them?
- There's a section of the page that ATE doesn't detect either for translation.
Both the urls and this section did appear for translation before you introduced the code for html tags and special characters. Might this have something to do with this issue?
You wrote:
- Is it normal that the ATE doesn't detect all the urls of a page in order to translate them?
- There's a section of the page that ATE doesn't detect either for translation.
1. Can you please tell me which URLs are not getting translated?
2. Also can you please tell me which section is not detected by ATE?
Please attach some screenshots so I better understand the issue.
Regarding the missing 3K automatic translation quota. Our second tier supporter has checked this issue. He tells me that he can see many transactions from the ATE on august 2nd. The transactions are varied and it's unlikely they came from the translations I did for the issue on the homepage. Nevertheless, we did a an act of goodwill credited your Automatic Translation plan with 3K words.
I attach the images of the sections which don't appear on the ATE to be translated.
The sc with the months) (jui, aoû, oct, etc.) show a section with URLs that don't appear on the ATE.
The sc with "Brasil" shows section which doesn't appear on the ATE to be translated and the url in that section doesn't appear either.
The sc with "Dowwind Surfkite Coaching" (mobile and tablet view) which doesn't appear on the ATE to be translated and the url in that section doesn't appear either.
All of these sections and URLs appeared on the ATE last week, same with URLs.
1. The sc with the months) (jui, aoû, oct, etc.) show a section with URLs that don't appear on the ATE.
I can see that all those links are child pages of the Kite Safari: descubre nuestros kitesafaris page. But there is no translation into French for any of those child pages. Please see the attached screenshot Kite-safari-not-trans-fr.png. Therefore it is quite expected that there is nothing to translate. And also depending on the case, it might be that you would not need to translate the links if those are internal pages that are translated. It would work automatically, as I can see the case is with English where the child pages are translated.
2. The sc with "Brasil" shows section which doesn't appear on the ATE to be translated and the url in that section doesn't appear either.
So now you should be able to translate those strings in WPML's Translation Editor. Please note that you might need to make a small change in the original SPanish page and press the Update button. Only after that the strigs would show in the Translation Editor.
If you need to add support for other attributes of the Image Intense module, then please add them accordingly. Here is a sample of one of the shortcodes from your page.
[et_pb_image_n10s src="<em><u>hidden link</u></em>" n10s_type="toronto" title2_overlay="Brasil" caption_overlay="1200km de costa y un sin fin de spots para explorar haciendo kitesurf" image_as_url="on" url="<em><u>hidden link</u></em>" animation="off" align="center" admin_label="Brasil" header_font_size="50px" header_font_size_phone="40px" text_font_size="13px" text_font_size_phone="11px" _builder_version="4.4.5" header_font="Amatic SC|700|||||||" header_letter_spacing="2px" text_font="|700|||||||" header_text_shadow_style="preset2" header_text_shadow_horizontal_length="0.06em" header_text_shadow_vertical_length="0.06em" header_text_shadow_blur_strength="0.06em"][/et_pb_image_n10s]
Regarding the links, the answer to question 1 is also eligible.
3. The sc with "Dowwind Surfkite Coaching" (mobile and tablet view) which doesn't appear on the ATE to be translated and the url in that section doesn't appear either.
It was hard for me to find those modules on the editing screen of the Spanish homepage. I think that they are Divi global modules or from the Divi Library.
Is this correct?
I can see that all those links are child pages of the Kite Safari: descubre nuestros kitesafaris page. But there is no translation into French for any of those child pages. Please see the attached screenshot Kite-safari-not-trans-fr.png.
You didn't end up sending the attachment.
Therefore it is quite expected that there is nothing to translate. And also depending on the case, it might be that you would not need to translate the links if those are internal pages that are translated. It would work automatically, as I can see the case is with English where the child pages are translated.
So from what you say, once I translate the internal pages, then the urls of the internal links will be translated automatically or will I have to translate them manually? For example on the ENG version which I translated from the ES defualt version using the Classic Editor, I had to translated the internal urls manually.
The weird thing is that last week I could access those urls on the ATE to translate them manually to French. Why can't I access them now? Has something changed from a service perspective on your end?
It was hard for me to find those modules on the editing screen of the Spanish homepage. I think that they are Divi global modules or from the Divi Library.
Is this correct?
Those modules also belong to image intense and with the code you've added I've been able to translated them. Thanks! Not the links though...
Looking forward for your reply concerning the links. Thanks
1. I'm sorry for forgetting to add the screenshot here it is.
2. You asked: "So from what you say, once I translate the internal pages, then the urls of the internal links will be translated automatically or will I have to translate them manually?"
Yes, this is correct. Hopefully, it would work like this.
Can you please try that?
3. You asked: "Why can't I access them now?"
I can't really tell. But it is better to proceed from the current state of things.
4. You asked: "Has something changed from a service perspective on your end?"
We're having some trouble finding some parts text of a page to translate from ES to FR.
The ES page we're translating to FR is hidden link
The part of the text that we can't manage to find on the ATE to translate into FR is the text inside the toggles. I attach sc shot of the section - both desktop and mobile view.
Why isn't this appearing on the ATE and how can this be solved?
On the editing page where the problem existed I pressed the Update button.
(Before that I needed to complete the French translation in ATE again)
And now when I edit again the French translations the missing text is showing.
Please see the attached screenshot.
If you have other shortcodes that contain HTML tags you can do the same for the other shortcodes.
In future versions of WPML, our developers are planning to allow HTML tags in any case.
When the version with this fix is released I'll let you know here.
Our developers informed me that the problem with HTML tags and special characters in the page builder's shortcodes is fixed now and the fix will be included in future versions of WPML.
We'll keep you updated here when the new version is released.
