Payment on the wrong Paypal account

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

Sun	Mon	Tue	Wed	Thu	Fri	Sat
-	8:00 – 12:00	8:00 – 12:00	8:00 – 12:00	8:00 – 12:00	8:00 – 12:00	-
-	13:00 – 17:00	13:00 – 17:00	13:00 – 17:00	13:00 – 17:00	13:00 – 17:00	-

Supporter timezone: Asia/Ho_Chi_Minh (GMT+07:00)

Tagged: Bug, WCML

This topic contains 3 replies, has 2 voices.

Last updated by Long Nguyen 5 months, 2 weeks ago.

Assisted by: Long Nguyen.

Author	Posts
November 9, 2023 at 11:09 am #14765213
FortunyShop	I am trying to: Set payments to a secondary Pay Pal account when payment in GBP. In Woocommece Multi currency I have setup GBP to receive PayPal payments in the Pay Pal british account but they still arrive to the Italian account. I have tested multiple times, checked the Secret and Live Key and Merchant ID and everything is correct. Link to a page where the issue can be seen: Cannot be seen, it's a backend issue. I expected to see: Payments arriving to my British company paypal account. Instead, I got: Payments arrive to my Italian account. Why??
November 14, 2023 at 7:02 am #14793739
Long Nguyen Supporter Languages: English (English ) Timezone: Asia/Ho_Chi_Minh (GMT+07:00)	Hi there, Thank you for contacting WPML support. I can replicate the issue on a clean installation of WordPress. I'm discussing this issue with our 2nd tier support and I will update you here when I have something to share. Thanks for your patience.
November 14, 2023 at 10:37 am #14796503
FortunyShop	I'll upload a screenshot to show you where I applied those settings. I also know that recently Pay pal made some changes in their plugins, maybe this can be related to the issue.
November 15, 2023 at 2:05 am #14803553
Long Nguyen Supporter Languages: English (English ) Timezone: Asia/Ho_Chi_Minh (GMT+07:00)	Hi, There is a compatibility issue between WooCommerce PayPal Payment and WPML. It has been escalated to our development team to fix. Meanwhile, you can use PayPal Standard, a legacy gateway of WooCommerce, to receive payment in the second account. To enable PayPal Standard, please add the code below to the file functions.php in the theme/child theme folder: add_filter( 'woocommerce_should_load_paypal_standard', '__return_true' ); Then go to WooCommerce > WooCommerce Multilingual & Multicurrency > Multicurrency > Edit the second currency and add your second PayPal email there. Look forward to your reply. Thanks.