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This thread is resolved. Here is a description of the problem and solution.

Problem: WPForms, the email is being sent but the content contains the raw value

Solution: This is related to the following errata. The bug is fixed after upgrading to WPForms 1.8.5.2.

https://wpml.org/errata/wpforms-email-fields-not-translated-in-notification-emails/

Relevant Documentation: https://wpml.org/errata/wpforms-email-fields-not-translated-in-notification-emails/

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This topic contains 3 replies, has 2 voices.

Last updated by Bigul 5 months, 2 weeks ago.

Assisted by: Bigul.

Author Posts
November 21, 2023 at 10:07 am #14885305

thibaultG

Hi,

I would like to reopen this ticket: https://wpml.org/forums/topic/php-fatal-error-uncaught-typeerror-strlen-argument-1/

The issue is not solved despite the given workaround.
The email is beeing sent but the content contains the raw value like:

{all_fields}

{entry_geolocation}
{user_agent}

Thank you for your help,

November 23, 2023 at 11:08 am #14906879

Bigul
Supporter

Languages: English (English )

Timezone: Europe/Vienna (GMT+02:00)

Hello,

Welcome to the WPML support forum. I will do my best to help you to resolve the issue.

Our compatibility team is in touch with WPForms developers. This bug is expected to be fixed in the WPForms upcoming version. It is expected released in a few days.

So as a workaround please revert to WPForms 1.8.4 or maybe WPForms 1.8.4.1 after a full site backup.

We will get back to you soon when we have an update from our compatibility team. Please wait.

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Thanks!

Bigul

November 23, 2023 at 11:10 am #14906891

thibaultG

Okay so the workaround described in the other ticket actually still doesn't solve the issue? Is it correct? Thank you

November 23, 2023 at 11:32 am #14907203

Bigul
Supporter

Languages: English (English )

Timezone: Europe/Vienna (GMT+02:00)

Hello,

That errata is only for the Fatal error. Just to make sure, have you tried with the latest version of WPForms(1.8.5.2)? It was released two days back. Please refer to the following URL for more details.

hidden link

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Thanks!

Bigul

November 23, 2023 at 11:54 am #14907301

thibaultG

There is no more issue with 1.8.5.2 even without the modification in WPForms WPML sub plugin. Thank you

thibaultG confirmed that the issue was resolved on 2023-11-23 11:54:34.
This ticket is now closed. If you're a WPML client and need related help, please open a new support ticket.