Problem:
When translating notification emails from WPForms using WPML, the translated text appears as a solid block without proper paragraph breaks, unlike the original language which is correctly formatted with paragraphs.
Solution:
If you're experiencing this issue, we recommend formatting your original email message using HTML tags. Instead of relying on simple line breaks (pressing ENTER for a new line and twice for a new paragraph), use
<p>
tags for paragraphs or
<span>
tags for line breaks. After applying these tags to your original email message, update the translation in the Advanced Translation Editor (ATE). This should present the text in separate boxes for translation, maintaining the intended formatting when the email is sent in both the original language and the translation.
Please note that this solution might be irrelevant if it's outdated or not applicable to your case. If the issue persists, we highly recommend checking the related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If you still need assistance, please open a new support ticket.
