Problem: You are trying to use the Events Manager plugin with WPML and encountered a compatibility issue, indicated by a message stating that Events Manager is not compatible with WPML. You are wondering if this issue also pertains to the Events Manager Pro plugin. Solution: The Events Manager plugin is currently not compatible with WPML, which is why you are seeing this message. We have reached out to the plugin's author to work on restoring compatibility, but they have not been cooperative. Since Events Manager Pro is developed by the same author, it may also have compatibility issues with WPML. For more information, please visit https://wpml.org/plugin/events-manager/.
If this solution is outdated or does not apply to your case, we recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If you still need assistance, please open a new support ticket at our support forum.
Problem: You are using the Events Manager plugin and have noticed a notification stating that it is no longer compatible with WPML. Solution: Currently, the Events Manager plugin's author has not addressed the compatibility issues with WPML. We cannot assure when or if the compatibility will be restored. We recommend reaching out to the plugin's author to encourage them to address these issues, which may help expedite the process.
Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking the related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket.
Problem: The client is attempting to switch from automatic to manual translation using WPML on their site and is encountering issues where changes made in the Welsh content using the Advanced Translation Editor are not taking effect unless the site cache is purged. They are considering using the Classic Translation Editor as they do on another site, where they manually translate content after creating the English version.
Solution: We advised the client that even if the translations were initially done automatically, they could still manually edit them. To switch from the Advanced Translation Editor to the Classic Translation Editor, they should navigate to WPML -> Settings -> Translation Editor. However, it's crucial to make a full site backup before making this change. We also clarified that manually adding translations in the Advanced Translation Editor is possible by rejecting the automatic translation and starting from scratch. If changes are not reflected on the frontend, this might be due to caching issues, which could persist regardless of the editor used. If the client decides to revert to automatic translations, they can toggle the setting in the Advanced Translation Editor.
Please note that this solution might be outdated or not applicable to your specific case. If these steps do not resolve your issue, we highly recommend checking related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket.
Problem:
If you're experiencing 404 errors with your translated Welsh events using the Events Manager plugin, it might be due to the permalink structure or translation settings. Solution:
We recommend refreshing your permalink settings by navigating to Settings > Permalinks in your WordPress dashboard and clicking "Save Changes". This can often resolve 404 errors. Additionally, ensure that the Events Manager plugin and WPML are fully compatible and that you have manually translated the events. You can find instructions for manual translation here.
Please update your WPML plugin to the latest version, currently 4.6.10, and its add-ons to benefit from the latest bug fixes and improvements. While this may not directly solve your problem, it is essential for troubleshooting on the most recent code. You can check the latest released versions under My Account -> Downloads on the WPML site. Instructions for updating can be found here. Remember to backup your database before proceeding.
If this solution is irrelevant due to being outdated or not applicable to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket here.
Problem: When attempting to translate the homepage, not all text or items are available for translation. Solution: If you're experiencing an issue where not all text or items on your homepage are available for translation, it's important to check if the page is marked as a duplicate. If so, you need to make it independent for translation. Here's how you can do it: 1. Open the translated homepage in the WordPress Editor. 2. Click on "Translate independently" in the right sidebar to change the page from a duplicate to a translation. If you plan to translate the content with the WPML Translation Editor, make sure to revise the right sidebar of the WordPress Editor on the original content. Check for the section "Language" and determine the "WPML Translation Editor" as the translation method. Next, you should open the Advanced Translation Editor and ensure that the translation is completed to 100%. If the translation is not fully completed, the content may not appear as expected. Please complete the translation to 100% using the Advanced Translation Editor.
Keep in mind that this solution might not apply to your case if it's outdated or not relevant to your specific issue. If after following these steps you still encounter problems, we highly recommend checking the related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket with us.
Problem: The client wanted to know if they could use WPML's Auto Translation feature on selected pages/posts and if their client could update or edit the auto-translated content afterwards. Solution: 1. We informed the client that they could indeed select "Translate what you choose" to apply Auto Translation only to the pages/posts they want. For more details, we provided a link to a forum post: https://wpml.org/forums/topic/i-want-to-only-translate-a-few-pages-on-the-site/#post-15355927. 2. We confirmed that the client's client can edit the translation after it has been automatically translated by clicking the "pencil" edit icon.
Please note that this solution might be irrelevant if it's outdated or not applicable to your case. If so, we recommend checking the related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please do not hesitate to open a new support ticket with us.
