[Resolved] Elementor editor wont open - error 403

Hi, and thanks for the access details.

You wrote that the problem can be seen here:
hidden link
However, when I try this link, I get redirected here:
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Please see the attached screenshot.

I can't see the problem that you mention.
Which post, page, or template must I edit to see this problem?
Please send the original post, page, or template because my expectation is that I can edit the original and face problems when I try to edit the translation.

Thanks,
Itamar.

Thanks.

I've consulted our second-tier supporter about this problem. He said that the opening of the safe mode is showing when trying to edit the translated page. Please see the attached screenshot. The second-tier supporter said it might indicate a theme or a plugin conflict. So he suggests trying the following:

1. Go to WPML -> Language -> Language URL format, and change it to 'Language name added as a parameter'. Click the save button and try to edit the translation with Elementor.

2. If it does not help, go to Settings -> Permalink and change the permalinks to 'Plain'. Click the save button and try to edit the translation with Elementor.

3. If it does not help, try a minimum environment. First, you must check if the problem persists when switching to the Hello parent theme. If it persists, deactivate all plugins except WPML and its add-ons and Elementor + Pro without any extensions (Crocoblock plugins). Then, please check if the problem persists. If it does not continue, start by activating the plugins individually and checking when the issue comes back, then report to me which plugin was the culprit.

**** Important! Please make a full site backup (files and DB) before you proceed with those steps****


*** If your site is live, you might want to try those procedures in a staging environment or a snapshot of your site on your local server or another server. ***

4. If the problem persists, please share WordPress's debug log (not WPML debug information) with us. Please check this page for instructions.

https://wpml.org/documentation/support/debugging-wpml/

To enable it, open your wp-config.php file and look for

define('WP_DEBUG', false);

Change it to:

define('WP_DEBUG', true);
// Enable Debug logging to the /wp-content/debug.log file
define('WP_DEBUG_LOG', true);
// Disable display of errors and warnings
define('WP_DEBUG_DISPLAY', false);
@ini_set('display_errors', 0);

After this, repeat the action that causes the problem on your site - try to edit the translated page with Elementor. The errors will be saved to a debug.log log file inside the /wp-content/ directory. Then please share the errors with us. (Please share only the errors from the time you tested this.

Regards,
Itamar.