My website started receiving a critical error and was not functioning. I did the typical troubleshooting of deactivating plugins one by one and it was the WPML plugin that was causing the error, but I'm not sure why or how to fix it.
As your site already uses the WordPress 6.1 version. Could you please follow the below steps and see if this resolves your issue:
1. Please take a backup of your site first for safety reasons.
2. Please update all WPML plugins to the latest version. The latest version of WPML Multilingual CMS is 4.5.12 and WPML String Translation is 3.2.3, please update manually using FTP or cPanel and see if this resolves your issue.
To do a manual update please follow these steps:
- Deactivate the existing WPML plugin and add-ons.
- Delete the plugin files – this does not delete your translations. You will simply delete the plugin files from your "wp-content/plugins" folder, NOT the database records.
Please let me know if this resolves your issue or if you need further assistance with this issue.
PS: If you update manually, you won't lose any data as the data is saved in the database but you can create a full website backup before if you want to feel extra safe.
I did what you said, and it seemed to get rid of the critical error, but what i didn't realize is that it seemed to cause ALL of my property pages to be returning a page not found.
I'm not 100% sure that WPML was causing it, but it started happening as soon as I did what you said about reinstalling WPML.
New threads created by Mihai Apetrei and linked to this one are listed below:
From my understanding, the initial issue reported here was resolved. I'm happy to hear that! 🙂
However, it seems that there is still a different issue happening that you are looking to have fixed.
Per our Support Policy, we can handle only one issue per ticket.
Continuing with one issue per ticket helps not only supporters to focus on one issue at once, but also enables other users to find solutions to their questions faster.
