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[Resolved] WPML String Translation is creating issue with WP 6.1

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Last updated by Mihai Apetrei 1 year, 5 months ago.

Assisted by: Mihai Apetrei.

Author Posts
November 3, 2022 at 4:21 pm

sylvainG-5

I am trying to:
I am tried to update Worpress to 6.1 latest version but WPML String Translation is giving me lots of trouble. First I try to use Commercial to update WPML, but still getting trouble. If I activate WPML String Translation, the site bugs !! I always need to restore the backup after all.

Link to a page where the issue can be seen:

I expected to see:
Install 6.1 version
Instead, I got:

There has been a critical error on this website.
Learn more about troubleshooting WordPress.

WooCommerce Multilingual & Multicurrency is enabled but not effective. It requires WPML String Translation in order to work.
November 3, 2022 at 4:24 pm #12372777

Mihai Apetrei
Supporter

Languages: English (English )

Timezone: Europe/Bucharest (GMT+03:00)

Hi there.

This might be related to the fact that WordPress 6.1 has been automatically updated today on your site.

Both WPML and WPML String Translation add-on need to be updated to the latest version.

WordPress 6.1 introduces breaking changes that require updating the WPML Multilingual CMS and WPML String Translation prior to updating the WordPress. You can see the details here: https://wpml.org/changelog/2022/10/wpml-4-5-12-updates-for-wordpress-6-1/

As your site already uses the WordPress 6.1 version. Could you please follow the below steps and see if this resolves your issue:

1. Please take a backup of your site first for safety reasons.

2. Please update all WPML plugins to the latest version. The latest version of WPML Multilingual CMS is 4.5.12 and WPML String Translation is 3.2.3, please update manually using FTP or cPanel and see if this resolves your issue.

To do a manual update please follow these steps:

- Deactivate the existing WPML plugin and add-ons.

- Delete the plugin files – this does not delete your translations. You will simply delete the plugin files from your "wp-content/plugins" folder, NOT the database records.

- Download the updated plugins from our servers (https://wpml.org/account/downloads/) and upload them to the plugin directory.

- Activate the WPML plugin and add-ons.

Here is a doc for more details: https://wpml.org/faq/updating-wpml-manually/

Please let me know if this resolves your issue or if you need further assistance with this issue.

PS: If you update manually, you won't lose any data as the data is saved in the database but you can create a full website backup before if you want to feel extra safe.

Mihai Apetrei
This ticket is now closed. If you're a WPML client and need related help, please open a new support ticket.