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39,237 Responses to “Pre-sales Questions”
Hi,
Does WPLM support woocommerce booking?
Will it sync the availability, has persons, has resources, etc…
And we are using the WC Marketplace plugin cause the official woocommerce product vendor plugin cannot fulfill our goal… Does WPLM also support WC Marketplace?
Hi,
I am trying to make my wordpress site multilingual.
I think that wpml plugin fits our needs but I want your opinion too!
There are some issues that I have:
At first I have to tell you that I am new with wordpress.
I would like to know if its possible and how to customize “rest api language” so to include the plugin effects to an android app.
Second I am gonna need your help to make it work. I’ve watched some wpml_howtos and tutorials and videos about how to do it but i still can’t translate the per-product add-ons. Also I can’t see the dropdown switch-language menu on my site.
I am about to pay the MOST POPULAR version of WPML to see how it goes and after the year if it is working I am going to update to the BEST DEAL and lifetime edition. Here is a link to my site: https://coffeebrandsdelivery.gr to have a look about how it works now
I am using:
wordpress 4.7.4
WPML Multilingual CMS 3.5.0
WPML String Translation 2.4.0
WPML Translation Management 2.2.2
WPML Media 2.1.22
WooCommerce Multilingual 3.8.5
Our supporters can help you with issues related to the features of our plugins. You need to ask all technical questions related to your current site and WPML using our support forum, for this you need to have a valid WPML subscription.
Hi!
I’m interested in WPML. Two questions before I buy.
Is the plugin compatibel with PHP 7.1.x?
Is it possible to have the same URL slag in different languages? For example:
I have a question about your $79 plan, i see that i get free updates for 1 year. My question is what happens after that year, do i have to pay for the updates, or are the updates included in the $39 a year fee? and also for the support, do i have to pay for support after 1 year?
We haven’t tested this plugin with WPML. WPML creates different menus per language, so it should work find with this plugin. As long as the plugin uses the standard WordPress menus screen, it will work fine together. You will be able to create menus in other languages with WPML and then add items to these menus with the Accura plugin.
We offer refunds for WPML up to 30 days from the purchase date. If you buy WPML and it’s not working with the menu plugin, let us know and we’ll refund your order.
I purchased the Country Limiter in order to set up different Merchant Accounts for different countries. Your landing page seemed to indicate this function. Now I feel forced to purchase multi-lingual plugins. So far my team is English so our clients would be English. I simply want the base function.
What am I missing? I am confused and thinking I purchased the wrong plugin.
Our Country Limited plugin works on its own. It allows you to choose which countries are available for different payment options. However, it doesn’t add languages to your site. For this, you can also buy WPML. The two products complement each other and are not replacements. WPML lets you add languages to your site. The Country Limiter lets you choose countries in the checkout. If you bought from us something and you realize that you don’t need it, let us know and we’ll refund your order. https://wpml.org/purchase/refunds-policy/
Thanks for your answer. I buy yesterday the wpml plugin and works fine with the menu languages on the plugin. Thanks!
I am verry happy with the wpml plugin.
Hi I want to buy your plugin but I want to know the following things:
1- Does your plugin have full compatibility with Divi ( elegantthemes template) ? If yes I want to know the following:
2-Can I edit the translation?
3- I saw in one site that everypost has its own translation I mean domian.com/blog/es/postspanish and domain.com/blog/en/postenglish, It is possible to do that?
Hello,
1. Yes, it does. https://wpml.org/theme/divi/
2. You provide the translation when translating with WPML. So, yes, you can edit your translations.
3. Yes, it’s possible.
Dear, I have already extend my license twice and now its expired again I am interested in buying lifetime license, can you provide me special price because of loyalty 🙂
Dear Dario,
Thank you for using WPML. You can buy the Lifetime license for $116 (instead of $195). Just log into your WPML account and you will find that option. I’m sorry but we don’t provide any individual discounts.
Hello! I am working on building a new website and need to make it multilingual. Note that I never used a relevant plugin in the past. My questions are 3!
1. I just need to translate existing content (of course manually) and have the website available in 2-3 languages. Could Multilingual Blog be good enough OR I still need the Multilingual CMS?
2. Assuming that I get the plugin and after the 1 year I dont renew. I realize that I will not have access to support / updates. If I renew after expiration, e.g after couple of months I will get support back? I will need to pay support years I did not pay back?
3. Does WPML harm the existing design as other free multi-language plugins do?
Hello Stefanos,
thanks for your interest in WPML and your questions.
1. If your site is a simple blog-like site, the Blog subscription will suffice. The Blog subscription includes the main WPML module that lets you translate posts, pages, tags, categories, menus. If however, you need to translate other elements, diffrent strings, widgets, medias, you will need other WPML plugins, which are included in the CMS/Lifetime package.
Please note that you can start with the Blog package and upgrade to the CMS/Lifetime later for the difference in purchase price.
2. Yes, once your WPML subscription expires, your WPML account turns into an inactive, which means loosing access to the Download section and our support help. If you renew your subscription, you get that access back. If you renew before your current subscription expires, you pay less for the renewal $15 (Blog) or $39 (CMS). If you renew after your subscription expired, you need to pay $29 (Blog) or $79 again.
3. It shouldn’t but you would need to check it yourself. Our refund policy allows you to test WPML for 30 days without any risk. https://wpml.org/purchase/refunds-policy/
Hello,
Our agency is about to create a website for one of our customers. We would like to build it on WordPress with your plugin for languages. The problem is that it should have 20 languages. Do you have any experience with a website like that? Do you think that your system can handle it?
using 20 languages instead of 2-3 won’t make a big difference in terms of performance. Database queries are the most expensive factors to take into consideration and since you usually display content in one language per page it won’t take long to query relevant tables.
But providing translations for 20 languages is expensive. Please note that WPML doesn’t translate your content automatically.
Thank you Agnes, this is what is wanted. Thank you. We know how it works, as we are already using your plugin. Just needed to know how it’ll work with more than 4 languages 🙂 Thank you!
We’re building a site in WordPress on Avada theme for a client wishing to have English as default with Spanish version available. Does WPML work well with Avada? Does it have a machine translation option which can be edited later? What is your return policy if it doesn’t work for our needs?
Hello Jeff,
yes, WPML works well with the Avada theme (lots of our customers use Avada+WPML). No, there is no machine translation option. You need to enter your translation. Here’s our return policy: https://wpml.org/purchase/refunds-policy/
So basically, you can test WPML for 30 days without any risk.
We need an ability to add to woocommerce shop some region selector, not the just language selector.
For example few countries will have one the same language and the prices, currency. Another region will contains different countries with his own set of language, prices and currency.
At the first visit – user should choose region and it will be saved in cookies.
Do you have this ability from the box?
Do you have some technical documentation how to do the selector or so?
Thank you!
Hello Andriy,
No, we don’t have such an option to group products translations by regions. Let me ask our developers if there is anything that would help you in that case.
Hello,
the renewal is needed for future releases and access to our support help. So the answer to your question is “no, WPML won’t stop functioning” but of course we cannot anticipate what happens if you upgrade your WordPress to future versions and won’t upgrade WPML.
Does your plugin allow multi currency checkout.
For example, view in AUD – Pay in AUD, transacted by an Australian Bank or Paypal
view in USD, Pay in USD, transacted by a USD bank or PayPal
hi, considering buying your plugin. my question is do you charge for word translated through the plugin?
consider i am using a freelancer or an agency to do multilingual translations.
Hello Thomas,
Thanks for your interest. The cost of our plugin does not cover the cost of the professional translation services. You are welcome to add the translated content yourself or contact one of our integrated translation services at a separate cost. More info here https://wpml.org/documentation/translating-your-contents/
Hello Shobhit,
Thanks for your interest. We do not offer a free trial but we have a very good Refund policy to let you try our plugin for 30 days. If you are not happy we will refund you right away https://wpml.org/purchase/refunds-policy/
I am looking for a multilingual solutions for a project I am about to start working on. The website will feature multiple language version and we want to check if WPML offer tools to monitor translation progress and notify translators about new content due for translation. Ideally, we’ve been thinking about a solution that allows user role ‘translator’, those users see progress of translation for the assigned languages and are notified when new content is published or amendments are made to the existing content in the default language. On top of that we would like for the translators to be able to see in the dashboard which elements still require translation. Can you please let us know if WPM offers any solution to manage translations done by muliple translators within the WP dashboard and help them monitor new content.
Thanks!
You can test it without any risk for 30 days. Just buy WPML and use our return policy if it turns out that you are not completely satisfied. I do hope you will like it. A while back I interviewed the authors of this site https://rototomsunsplash.com/. They are using this plugin a lot (here’s the interview if you are interested)
Sounds great, thank you Agnes. Just one more thing, we’re planning to use the Visual Composer plugin for building pages, do you know if this is compatible with the translation editor as well. I guess it should be as it works with the default content editor for WordPress, but perhaps you have some knowledge or experience here
I have a website which is in English and needs to be translated into different languages. However, the translation needs to be done for some parts of the website. Please, can you point me to some documentation how to basically copy current website into a different language and then edit sections that I want to translate?
I am looking to buy this WPML for our WooCommerce store and want to check a couple of things as they essential for us.
1. Is it fully WooCommerce 3 compatible?
2. We sell individual products in different currencies, but only 1 (ONE) currency per product, e.g.
– Tour of New York – billed in USB only ($95)
– Tour of London – billed in GBP Sterling only (£125)
– Tour of Paris – billed in Euros only (€79)
We only sell 1 product at a time, so we’re not expecting people to buy in multiple currencies at the same time.
We want to FORCE the currency we sell the product in (as I said, only 1 currency per product), so does the plugin handle that and NOT require that we have the product listed in 3 currencies? We don’t want the customer to choose what they pay in, we need to control this per product and they will only get one currency option per product.
Hello Chris,
Thanks for your interest. Let me answer your questions.
1) Yes we are fully compatible with WooCommerce 3.0
2) You can choose what to translate in each anguage (and sell) with its associated currency. More info here https://wpml.org/documentation/related-projects/woocommerce-multilingual/
I am not a technical supporter but if you require more complex details let me know and one of my colleagues will assist you.
Hi,
Does WPLM support woocommerce booking?
Will it sync the availability, has persons, has resources, etc…
And we are using the WC Marketplace plugin cause the official woocommerce product vendor plugin cannot fulfill our goal… Does WPLM also support WC Marketplace?
Thanks
Hello, Yes, it supports WooCommerce booking:
https://wpml.org/extensions/woocommerce-bookings/
Here are the other WooCommerce add-ons compatible with WPML
https://wpml.org/documentation/woocommerce-extensions-compatibility/
Marketplace is not on the list.
Hi,
I am trying to make my wordpress site multilingual.
I think that wpml plugin fits our needs but I want your opinion too!
There are some issues that I have:
At first I have to tell you that I am new with wordpress.
I would like to know if its possible and how to customize “rest api language” so to include the plugin effects to an android app.
Second I am gonna need your help to make it work. I’ve watched some wpml_howtos and tutorials and videos about how to do it but i still can’t translate the per-product add-ons. Also I can’t see the dropdown switch-language menu on my site.
I am about to pay the MOST POPULAR version of WPML to see how it goes and after the year if it is working I am going to update to the BEST DEAL and lifetime edition. Here is a link to my site:
https://coffeebrandsdelivery.gr to have a look about how it works now
I am using:
wordpress 4.7.4
WPML Multilingual CMS 3.5.0
WPML String Translation 2.4.0
WPML Translation Management 2.2.2
WPML Media 2.1.22
WooCommerce Multilingual 3.8.5
Thanks in advance,
thanos
Hello,
Our supporters can help you with issues related to the features of our plugins. You need to ask all technical questions related to your current site and WPML using our support forum, for this you need to have a valid WPML subscription.
For custom work you can check one of our consultants:
https://www.google.com/url?q=https://wpml.org/documentation/support/wpml-contractors/
Hi!
I’m interested in WPML. Two questions before I buy.
Is the plugin compatibel with PHP 7.1.x?
Is it possible to have the same URL slag in different languages? For example:
test.com/de/test123
test.com/en/test123
Thank you!
Hello,
here are the minimal requirements:
https://wpml.org/home/minimum-requirements/
Yes, you can have the same slag for different languages.
Hi,
I have a question about your $79 plan, i see that i get free updates for 1 year. My question is what happens after that year, do i have to pay for the updates, or are the updates included in the $39 a year fee? and also for the support, do i have to pay for support after 1 year?
Kind regards,
Younes
If you buy a yearly account, for $79, you get updates and support for one year.
Next year, we charge $39 for updates and support for another year. So yes, this $39 payment covers you for both updates and support for the next year.
Hello,
I am using the Accura Foodmenu from codecanyon: https://codecanyon.net/item/accura-foodmenu-wp-modern-restaurant-food-menu-/11425141?s_rank=1
But i don’t see if this plugin WPML is ready, this is necessary that plugin WPML ready?
I am asking the developer of this plugin WPML ready is.
I want to add menu items in 3 different languages.
Thanks!
Kind regards,
Sander
We haven’t tested this plugin with WPML. WPML creates different menus per language, so it should work find with this plugin. As long as the plugin uses the standard WordPress menus screen, it will work fine together. You will be able to create menus in other languages with WPML and then add items to these menus with the Accura plugin.
We offer refunds for WPML up to 30 days from the purchase date. If you buy WPML and it’s not working with the menu plugin, let us know and we’ll refund your order.
I purchased the Country Limiter in order to set up different Merchant Accounts for different countries. Your landing page seemed to indicate this function. Now I feel forced to purchase multi-lingual plugins. So far my team is English so our clients would be English. I simply want the base function.
What am I missing? I am confused and thinking I purchased the wrong plugin.
Our Country Limited plugin works on its own. It allows you to choose which countries are available for different payment options. However, it doesn’t add languages to your site. For this, you can also buy WPML. The two products complement each other and are not replacements. WPML lets you add languages to your site. The Country Limiter lets you choose countries in the checkout. If you bought from us something and you realize that you don’t need it, let us know and we’ll refund your order.
https://wpml.org/purchase/refunds-policy/
Hi,
Thanks for your answer. I buy yesterday the wpml plugin and works fine with the menu languages on the plugin. Thanks!
I am verry happy with the wpml plugin.
Kind regards,
Sande
Hi I want to buy your plugin but I want to know the following things:
1- Does your plugin have full compatibility with Divi ( elegantthemes template) ? If yes I want to know the following:
2-Can I edit the translation?
3- I saw in one site that everypost has its own translation I mean domian.com/blog/es/postspanish and domain.com/blog/en/postenglish, It is possible to do that?
Hello,
1. Yes, it does. https://wpml.org/theme/divi/
2. You provide the translation when translating with WPML. So, yes, you can edit your translations.
3. Yes, it’s possible.
Dear, I have already extend my license twice and now its expired again I am interested in buying lifetime license, can you provide me special price because of loyalty 🙂
Dear Dario,
Thank you for using WPML. You can buy the Lifetime license for $116 (instead of $195). Just log into your WPML account and you will find that option. I’m sorry but we don’t provide any individual discounts.
Hello! I am working on building a new website and need to make it multilingual. Note that I never used a relevant plugin in the past. My questions are 3!
1. I just need to translate existing content (of course manually) and have the website available in 2-3 languages. Could Multilingual Blog be good enough OR I still need the Multilingual CMS?
2. Assuming that I get the plugin and after the 1 year I dont renew. I realize that I will not have access to support / updates. If I renew after expiration, e.g after couple of months I will get support back? I will need to pay support years I did not pay back?
3. Does WPML harm the existing design as other free multi-language plugins do?
Thanks a lot!
Hello Stefanos,
thanks for your interest in WPML and your questions.
1. If your site is a simple blog-like site, the Blog subscription will suffice. The Blog subscription includes the main WPML module that lets you translate posts, pages, tags, categories, menus. If however, you need to translate other elements, diffrent strings, widgets, medias, you will need other WPML plugins, which are included in the CMS/Lifetime package.
Please note that you can start with the Blog package and upgrade to the CMS/Lifetime later for the difference in purchase price.
2. Yes, once your WPML subscription expires, your WPML account turns into an inactive, which means loosing access to the Download section and our support help. If you renew your subscription, you get that access back. If you renew before your current subscription expires, you pay less for the renewal $15 (Blog) or $39 (CMS). If you renew after your subscription expired, you need to pay $29 (Blog) or $79 again.
3. It shouldn’t but you would need to check it yourself. Our refund policy allows you to test WPML for 30 days without any risk. https://wpml.org/purchase/refunds-policy/
Hello,
Our agency is about to create a website for one of our customers. We would like to build it on WordPress with your plugin for languages. The problem is that it should have 20 languages. Do you have any experience with a website like that? Do you think that your system can handle it?
Hello Szymon,
using 20 languages instead of 2-3 won’t make a big difference in terms of performance. Database queries are the most expensive factors to take into consideration and since you usually display content in one language per page it won’t take long to query relevant tables.
But providing translations for 20 languages is expensive. Please note that WPML doesn’t translate your content automatically.
Thank you Agnes, this is what is wanted. Thank you. We know how it works, as we are already using your plugin. Just needed to know how it’ll work with more than 4 languages 🙂 Thank you!
We’re building a site in WordPress on Avada theme for a client wishing to have English as default with Spanish version available. Does WPML work well with Avada? Does it have a machine translation option which can be edited later? What is your return policy if it doesn’t work for our needs?
Thanks,
Jeff
Hello Jeff,
yes, WPML works well with the Avada theme (lots of our customers use Avada+WPML). No, there is no machine translation option. You need to enter your translation. Here’s our return policy: https://wpml.org/purchase/refunds-policy/
So basically, you can test WPML for 30 days without any risk.
I hope it helps.
Hi guys,
I am interested in WPML, my only question so far is, could I upgrade from Multilingual CMS to Multilingual CMS Lifetime by paying the difference?
Cheers,
M
Hello, Yes, you can. You will pay $119. You will see that option in your WPML account.
Awesome I’m in!! thanks
I am interested in your product, however I need Google translate as a translation service for strings.
I want all strings that were not entered manually to be entered into Google Translate as a service.
Can I add a translation service or export a file and then just enter it into Google translate?
How can this work?
Thank you.
Hello Stephanie,
thanks for your interest in WPML. We don’t connect to Google translations in any way. You can send some of your strings to a professional translation service (we are integrated with the following services: https://www.google.com/url?q=https://wpml.org/documentation/content-translation/ ).
Hello,
We need an ability to add to woocommerce shop some region selector, not the just language selector.
For example few countries will have one the same language and the prices, currency. Another region will contains different countries with his own set of language, prices and currency.
At the first visit – user should choose region and it will be saved in cookies.
Do you have this ability from the box?
Do you have some technical documentation how to do the selector or so?
Thank you!
Hello Andriy,
No, we don’t have such an option to group products translations by regions. Let me ask our developers if there is anything that would help you in that case.
Hello
if i don’t renew the subscription, will the plugin stop functioning?
Hello,
the renewal is needed for future releases and access to our support help. So the answer to your question is “no, WPML won’t stop functioning” but of course we cannot anticipate what happens if you upgrade your WordPress to future versions and won’t upgrade WPML.
Does your plugin allow multi currency checkout.
For example, view in AUD – Pay in AUD, transacted by an Australian Bank or Paypal
view in USD, Pay in USD, transacted by a USD bank or PayPal
Hello, Oliver.
Yes, it does. Please check this documentation page for details.
hi, considering buying your plugin. my question is do you charge for word translated through the plugin?
consider i am using a freelancer or an agency to do multilingual translations.
Hello Thomas,
Thanks for your interest. The cost of our plugin does not cover the cost of the professional translation services. You are welcome to add the translated content yourself or contact one of our integrated translation services at a separate cost. More info here https://wpml.org/documentation/translating-your-contents/
Kind regards,
Do you provide any trail version that I can use to test it on my website before purchasing it?
Hello Shobhit,
Thanks for your interest. We do not offer a free trial but we have a very good Refund policy to let you try our plugin for 30 days. If you are not happy we will refund you right away https://wpml.org/purchase/refunds-policy/
Kind regards
I am looking for a multilingual solutions for a project I am about to start working on. The website will feature multiple language version and we want to check if WPML offer tools to monitor translation progress and notify translators about new content due for translation. Ideally, we’ve been thinking about a solution that allows user role ‘translator’, those users see progress of translation for the assigned languages and are notified when new content is published or amendments are made to the existing content in the default language. On top of that we would like for the translators to be able to see in the dashboard which elements still require translation. Can you please let us know if WPM offers any solution to manage translations done by muliple translators within the WP dashboard and help them monitor new content.
Thanks!
Hello Nadya,
yes, we do have a solution for this. It’s called Translation Management and this is a WPML plugin included in the CMS or Lifetime package. Please learn more here: https://wpml.org/documentation/translating-your-contents/using-the-translation-editor/
You can test it without any risk for 30 days. Just buy WPML and use our return policy if it turns out that you are not completely satisfied. I do hope you will like it. A while back I interviewed the authors of this site https://rototomsunsplash.com/. They are using this plugin a lot (here’s the interview if you are interested)
Sounds great, thank you Agnes. Just one more thing, we’re planning to use the Visual Composer plugin for building pages, do you know if this is compatible with the translation editor as well. I guess it should be as it works with the default content editor for WordPress, but perhaps you have some knowledge or experience here
yes, please check this page (a video included) for details:
https://wpml.org/documentation/translating-your-contents/page-builders/
Hi, can i have a demo of this plugin for Multilingual Blog ? I want to test the plugin before purchasing. I think its the best way 🙂 Thanks.
Hello,
We don’t have any demos, I’m sorry. Buying WPML with our return policy kept in mind is the only way to test WPML without any risk.
I have 1000 articles published in english, does this plugin translate all 1000 articles , tags and permalinks ?
No, it doesn’t You need to provide translations. Alternatively, you could send your content to one of the translation services integrated with WPML. https://www.google.com/url?q=https://wpml.org/documentation/content-translation/
Looking to buy the CMS lifetime package – does this include the media add-on and others as well, or do I need to purchase those separately?
Hi Kurt,
yes, it does. It includes all WPML plugins that we have developed.
If I choose Multilingual CMS, can I upgrade later to the Multilingual CMS Lifetime?
Hi John, yes, you can upgrade and you can do it for the difference in purchase price ($116).
Hi,
Is there a way to check if WPML has been purchased before?
Hi Kris, you could use this link:
https://wpml.org/account/lost-my-password/
If WPML was purchased with the email you type in there, it means that it has been purchased before. Do you think it would work for you?
Hi Agnes,
I have a website which is in English and needs to be translated into different languages. However, the translation needs to be done for some parts of the website. Please, can you point me to some documentation how to basically copy current website into a different language and then edit sections that I want to translate?
I hope this makes sense.
Hi,
I am looking to buy this WPML for our WooCommerce store and want to check a couple of things as they essential for us.
1. Is it fully WooCommerce 3 compatible?
2. We sell individual products in different currencies, but only 1 (ONE) currency per product, e.g.
– Tour of New York – billed in USB only ($95)
– Tour of London – billed in GBP Sterling only (£125)
– Tour of Paris – billed in Euros only (€79)
We only sell 1 product at a time, so we’re not expecting people to buy in multiple currencies at the same time.
We want to FORCE the currency we sell the product in (as I said, only 1 currency per product), so does the plugin handle that and NOT require that we have the product listed in 3 currencies? We don’t want the customer to choose what they pay in, we need to control this per product and they will only get one currency option per product.
Thanks.
Hello Chris,
Thanks for your interest. Let me answer your questions.
1) Yes we are fully compatible with WooCommerce 3.0
2) You can choose what to translate in each anguage (and sell) with its associated currency. More info here https://wpml.org/documentation/related-projects/woocommerce-multilingual/
I am not a technical supporter but if you require more complex details let me know and one of my colleagues will assist you.
Remember we have a refund policy to let you try WPML for 30 days https://wpml.org/purchase/refunds-policy/.
Kind regards,