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40,601 Responses to “Pre-sales Questions”

  1. Would this plugin be able to dynamically change the sidebar and template elements of a site?

    I would need the whole site to change, not just the content within the CMS area on the templates.

    Thank you!

    • Hello Fran,
      Thanks for your interest. I am afraid we have stopped supporting new non-profits. We continue to support the existing ones in our system but we cannot take on new ones.
      You are welcome to try WPML for 30 days and see how it works. If it does not suit your needs we will refund you https://wpml.org/purchase/refunds-policy/.

      I am sorry not to have better news for you!

      Kind regards,

  2. Hello. I suppose that I’m the first one to ask this question, but nevertheless. 🙂
    Please, what does it mean “Account renewal per year”? If I buy WPML for $79, I get 1 year of free updates. Then if I want another year of updates, I have to renew my account for $39, am I right?

  3. Hi:

    I’ve developed a version WPML String Translations feature to provide results for strings that are not normally able to be found form various plugins (such as Woocommerce and LifterLMs).

    My version also translates emails.

    I do not want to be paid, I just want to submit the plugin for your review and inclusion into your current version.

    How can we proceed?

    Best Regards,
    Dennis Hall

  4. Hi, i have previously asked this before, but with more information on hand now, i just want to see if there is a better solution.

    We have 2 websites, one is for english and the other is chinese content targeted at China audience. Both are hosted in different servers. The chinese website needs to be hosted in China as we have this ICP license that certifies our website to be hosted there, which will make it easier for our upcoming marketing campaigns on Baidu. Therefore, with that in mind, we cannot point the chinese website to the same host as the english website (hosted in Singapore server).

    I understand that having the domains on the same host is a requirement for WPML if we want to have different languages in different domains. But with the above situation, can we still achieve different language for different domains by installing WPML in the english site, do the translation, and duplicate it directly to the chinese website? Or do we actually have to buy 2 WPML plugins and install separately on each CMS? Please let me know if there is a better solution here. Thank you!

    • We don’t know what you mean by “duplicate it directly to the chinese website” but we imagine two possible solutions:
      Duplicate the whole site on the Chinese server and configure the DNS in order to redirect Chinese visitors to the Chinese server
      Don’t use WPML
      There might also other options, but we think they go way beyond our knowledge.
      In fact, also the first option, We know it’s doable, but we don’t know how, because it requires skills we don’t have.
      It should have to do with the way balance loaders works, except that it bases which server to serve on a geographic aspect, more than a server/resource load.

  5. Hi there,
    What is Widget Translate?
    If I use Recent Post widget on sidebar, it means I need to buy package with Widget Translate if I want my Recent Post widget to be translated?

  6. Hi,

    can I purchase multilingual CMS and if I like the product upgrade to Multilingual lifetime and just pay the difference?

  7. Hi,

    I’m here to ask about Contact Form 7 compatibility. I know that you guys have a workaround with JS deactivation, but I wanted to ask if you’ve implemented a more stable and practical solution, because I need to use javascript on my contact form 7…especially for Google Analytics event tracking.

    One of your developers answered:
    “We have fixed that issue already so you can expect this fix in the next release. It was happening because CF7 was submitting the form to a REST URL and WPML was messing the URL adding the language parameter in the wrong place.”

    link to the article: https://wpml.org/errata/contact-form-7-secondary-language-form-submission-fails/

    Is this “next release” already happened? If not, when will it be?
    I’ll happily buy a lifetime subscription when this is solved 🙂

    Have a great day

    • We have implemented the proper solution in our development version and we will be releasing it in version 4.0.
      I cant give you an exact date but there is a beta version coming out in a matter of days with a final release shortly after. Keep an eye on our blog for updates: https://wpml.org/blog/

  8. Good morning / evening,
    We did buy WPML but did not receive a download. There is no download on my accountpage as well

  9. Hi WPML Team,

    I gave the wrong email during the purchase and can’t download the plugin? Can you help me with that matter, please?

    Regrads,
    Paulina

  10. Hi WPML team,

    I would like to purchase WPML Multilingual CMS the one for $79. My question is will I be able to upgrade to the Multilingual CMS Lifetime at a later date say a month or two? And how does that work? Will I just pay the difference between $195 and $79?

    Regards,

    Joel.

  11. Where is the Sign Up page for WPML? I can only see a Login Page Link?

    I earlier sent a question regarding if I purchase Multilingual CMS will I be able to upgrade the the CMS Lifetime in say a month and pay ust the difference or how does it work?

    Regards,

    Joel

  12. Hi. I have purchased the Multilingual CMS (79$).
    I’d like to know what will happen after one year? Will the plugin still work and nothing will happen to my website and its content (theme, plugins, etc.) that I translated using it and only the updates of the plugin will not be received?

    Best Regards

    • Hello,
      If you do not renew after a year you will lose access to updates and support but you can keep using whatever you have installed on your site.

      Kind regards,

  13. I decided to try your plug but right after it was installed, it made the whole wordpress site crash!
    Fortunately didn’t pay for it. This the WORST CRAP I HAVE EVER SEEN IN MY LIFE!
    No way to contact support or any living human being.
    I believe now this is just a super BIG SCAM!!!!! I will personally see and write the worst reviews everywhere on the internet warning people to avoid this installing this SUPER CRAP!!!

    • What error did you get? We do provide support for our customers. If you didn’t pay for the plugin how can you know that it comes from the valid source?

  14. Hello,

    I want to buy your plugins to be used with UserPro as it does not fully translate labels and place holders on Registration/Login forms.

    I also need to send verification email to users upon registration based on different languages; for example, if it is English users, they should receive verification email in English; if they are French users, they should receive verification email in French. And when they click on verification link in that email, they should be redirected to that page based on the language when they sign in.

    Will your plugins do all the above?

    Is your plugins one off payment or subscription per year?

    I look forward to hearing from you soon.

    Regards

    Daro

  15. Hi,

    I’m looking to use WPML for a site and some of the content that we wish to get translated is created through the use of custom post types/taxonomies. The content for these posts and taxonomies are generated elsewhere and added to wordpress through the WP rest api. I’d like to know if it would be possible for us to also generate the other language versions of these posts/taxonomies using the rest api.

    For example if we sent a POST request to wp-json/wp/v2/customPostName to create the default language (English). Is there a way for us to create a translated version of this post through another API call something like this wp-json/wp/v2/customPostName?lang=es&pid=123 to create a spanish version of a post?

    Regards,
    Dillon

    • This functionality isn’t implemented in WPML, but our support team will be able to help you add it. Alternatively, we can connect you with excellent contractors who can do this kind of integration work. WPML saves its language information in a custom table. The idea will be to hook to this action, get the language information from the URL and set in WPML. It’s doable, but not implemented in WPML right now.

    • At the moment you can choose the language of a new post by using a different endpoint URL.
      For example, if your site is setup to have different languages in directories you can use: /es/wp-json/wp/v2/customPostName to create a post in spanish. The problem is that we have no way of connecting a post to its translation using REST yet.

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