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40,601 Responses to “Pre-sales Questions”

  1. Hi,

    I was just wondering… Your plugin alows us to decide if we want to translate all the pages? Or are all translated by default?
    We don’t want to transalte the blog part, because it will take us a lot of effort to translate all the Spanish entries in English (and we don’t have enough resources).
    Thanks in advance,

    Noemí

    • Hi Noemí,

      WPML doesn’t translate your content automatically but you don’t need to translate each and every page/post of your site. WPML can handles such cases (pages without translations, no worries)

  2. Hello,
    We want to buy the licensed for Multilingual CMS Lifetime, but when ordered the system charge us the taxes. As far as we know, when we make purchases out of our country, the taxes shall we don’t be included, I have seen that your contact address is in Hong Kong, haven’t it? Buying from there should not included the taxes.
    Could we inform us why taxes are included?
    Waiting for your reply.
    Regards,

    Pilar Peña

  3. We need to translate this English site into the local languages for Thailand, Malaysia, Indonesia and Vietnam. Does WPML support the local languages for those countries?

  4. I have a customer who’s having 2 different organisations that wants for both multilangual and multi domain WordPress WooComerce.

    Can I use the same plugin for both organisations.

  5. Hi,

    I want to buy your website for my bi-lingual website.

    Does your WPML plugins create the same slugs for category and taxonomy pages?

    For example, I want categories to be created in this way:

    English: http://www.mydomain.com/cat/foods
    French: http://www.mydomain.com/cat/fr/foods

    At present, I use built-in Polylang theme which create in this way:

    English: http://www.mydomain.com/cat/foods
    French: http://www.mydomain.com/cat/fr/foods-2

    etc.

    Can your plugins allow for the same URL slugs as in the first example above?

    Thanks

  6. Agnes Bury,

    Since my last talk to you, I went to buy Polylang Pro which should be well compatible with my theme as it has built-in Polylang. That is not true as it causes some features to be broken, and its developer cant fix it at present citing that he could not understand the theme’s templates.

    My main purpose is: I want to create the same slugs for category and taxonomy, post, pages, item, etc.

    At present on Polylang, I have the followings:

    English: http://www.mydomain.com/cat/foods
    French: http://www.mydomain.com/fr/cat/foods-2

    it does not allow for the same slugs. I want them to be:

    English: http://www.mydomain.com/cat/foods
    French: http://www.mydomain.com/fr/cat/foods

    Can your plugins create the same slugs like that on top of Polylang?

    Cheers
    Thon

    • Hello Daro, WPML can create the same slugs. Do you want to migrate from Polylang to WPML? If so probably after the migration the slugs will be the same as in Polylang but you can update them in WPML manually.

  7. Hi,
    I would like to buy your plug-in.
    I will choose multibilingual CMS plan.
    Is that only pay once? or monthly?

    Would you please let me know?
    Thanks

  8. Hi,

    I`m working with DIVI on a website for our theater club. I consider to use “Modern Event Calendar”. The Site has to be in German, Czech and Slovakian. I have two questions:

    Does MEC work in that languages when I use WPML? (Without need to go to .po files). Which version of WPML is required? Does „Multilingual Blog“ meet the requirements?

    Thank you
    Petr

  9. Can I sell making by myself themes incluting WMPL plugin if I buy lifetime license? How many sites can I sell this way?

    • Hello,
      If you build your websites for your customers, you can use the WPML Lifetime for as many sites as you want. But you cannot bundle WPML with your theme. You can make your theme WPML ready but your theme’s end uses will need to buy WPML anyway.

    • Hello, I replied to this question already but the answer is no, you cannot bundle WPML with your theme.

  10. Hi there I have tried to purchase WPML through my card and paypal but payment doesn’t seem to go through. Both these means of payment are OK as I have made other purchase online just now. Can you help please ??

  11. Hi there,

    I want to buy your service to set up a website for my small business and I have a few questions.

    1, is it friendly to users in China? Can all the functions be used here (say, if it contains any google code, it may not work properly)? Is it easy to use a Chinese font?

    2, is it possible to have a subscription function which only allows those who have paid access to videos and articles on our website?

    Thanks!

    • Hello Isaac,

      1. Yes, it is.
      2. You would need to handle it with a separate plugin and then make sure that this plugin is compatible with WPML. You can use our Toolset plugins for this purpose.

  12. Hi, I am trying to renew my subscription, but the page for renewing membership doesn’t work properly.
    When I get to the payment detailes, the credit card images are very large, and I am not able to type in my credit card details.

    How can I renew my subscriptions?

    Thank you

    • Hello Adam,
      We have fixed the issue. You may need to clear your cache. Please try again and let me know.

      Kind regards,

  13. I would like to purchase this WLML plug-in.
    However, I can’t find “Sign-up”. How can I register my account?

  14. Hi,

    is there any possibility to link a machine translation API or an addon with WPML so I can use machine translation in the backend of wordpress without having to export the text?

    Thanks!

    • Hello Lucas,
      no but in the upcoming release (4.0) we will have a new Advanced Translation Editor which will include machine translation. It will not work as a “one click” action. You can machine-translate each segment and then you should review it and approve or correct. It’s currently available in the WPML beta (for our customers).

      You can read more about that release in this post:
      https://wpml.org/2018/05/wpml-4-0-beta/

  15. Hello, I want to use your plugin but a friend of mine tell me this: “I believe WPML conflicts with ONTRAPAGES as OP needs a particular permalink setup that doesn’t work for WPML”

    Is this true? How can be solved? Thanks so much in advance.

    • Hello Augustin,
      I am afraid we have stopped supporting non-profits for now. We continue to support the existing ones in our system but we cannot take new ones. You are welcome to buy WPML and try it for 30 days. If it does not suit your needs we will refund you https://wpml.org/purchase/refunds-policy/

      Hope this helps!

      Kind regards,

      Mercedes Barreda
      Compatibility & Admin team

  16. Hello

    We are a start-up with a limited budget. I can translate all pages on my website myself, but I need the Woocommerce SHOP to automatically switch to the right language & payment currency when people press on the FLAG sign on the Home page (so, if people press on the Russian flag the whole website will be translated into Russian & I can do those translations myself, but I need the shop to also automatically switch to the Russian version & use the Russian currency when people click on the flag).

    Will the $29 plugin do that? and how exactly?

    Thanks

  17. a theme developer ask me buy the wpml for multi language purpose , but i cant found the lifetime one?

    is it manual or auto translate, do u support tranditional and simplify chinese?

    regards

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