Hi – We have created a few websites for patient education on our research studies. We are using WP as the framework, but the theme is highly customized. Is there the opportunity to use the WPML plug-in on a free trial basis to see if it will work for our translation needs prior to purchasing. Thanks in advance.
Hello Scott,
We don’t have free trials but you’re welcome to test WPML for 30 days and if it doesn’t suit your needs we will issue you a refund. https://wpml.org/purchase/refunds/
Hi, I want to buy you plugin, but I cannot get through the payment. I donť have a paypal account and my company debit card was not accepted idk why. Can you please prepare another way for me to pay? Invoice etc. Thanks a lot.
Hello Petr,
You should have been able to pay with your debit card.
Can you please try from another browser? If you still can’t please drop us a line directly on hello@wpml.org with the last 4 digits of your card.
Here is the history of my tickets with your reply:
“Hello Tripti, If WPML is still installed on the site, you can start paying for the renewals directly and have a new account created from the backend of the site. This is an end-user account which will allow you to receive updates for this site only and you will not be able to register any other sites. More info here https://wpml.org/purchase/paying-wpml-renewal-for-my-site/ If you have any further questions, please contact me directly on hello@wpml.org Thanks”
—
Reminder – your question was:
“Hi I have a website which has been using WPML for years now but the plugin license expired recently, The client does not have the old account login details now. How do I renew the plugin? Can I use a different login/account for renewing it? If I do so will all the existing data be lost from the website? Please reply back asap. Thanks Tripti”
Now I have bought a licsence but not able to link the existing WPML with the new login, Please remember that I DON’T WANT TO LOOSE ANY existing data with WPML on this website, so please gove me steps on linking.
I did hit No, on “Are you using an expired WPML for this site” and that’s asking me to buy again, now the payment was done by the client and not by me, so I have to link his account with the website. Please help asap.
I was wondering if it’s possible to add an additional user as account manager or to transfer an account to another email?
I will do a translation for a client with WPML, but I would like to setup the account with my email to simplify everything since I’m the one who will install and use the plugin.
But I want to know if afterwards, I would be able to add the client’s email to the account to add him as the account manager, or simply transfer the account to him so he can continue translating in the future if he needs to?
I am trying to purchase a subscription though the alternative payment method does not work. Please email me instructions how to do this. When I use the submit button the screen turns slightly transparent. thanks
Hello Barbara,
1. Go to the purchase page: https://wpml.org/purchase/
2. Select the package (e.g. Multilingual CMS)
3. Click Buy now
4. Click Use a different payment method (located below that Orange Place Order button)
Please note we don’t support card for India.
Excuse me… but only that scam PayPal for payments? And they ask for passport etc to do a 99eur purchase… You hopefully have another acquirer than that junk, yes?
I would like to ask some question.
1. This product is compatible in latest Divi Theme version
2. Can I use 2 language in page and post?
3. I want to use 2 main menu. For 1 menu, including(Home, About Us, Contact us). For other menu, include (Home, About Us, Blog, Contact)
This menu is depend on our language.
Is possible to use your product and which plan I can use?
Hello,
1. WPML is compatible with Divi, including the latest Divi version but there are a few known issues – you can see them all here (please scroll down to the bottom of the page). If you find any issues with Divi, please report this through our support forum and our support team will help you.
2. I’m not sure what exactly you mean by saying “Can I use 2 language in page and post?”. Yes, you can translate your pages and posts to two or more languages. Yes, you can translate your pages to one language and posts to another language too (if that’s what you meant).
3. Yes, you can have different menus for languages. You work with menu translation through the WPML > WP Menus Sync screen. By default WPML will show translated pages in all your menus but you can create a separate menu for each language when working with the WPML > WP Menus Sync screen.
You need the Multilingual CMS package.
Hi, can I buy the $99 dollar version as a website builder and charge three clients to put the translation module on their site or just for the work I put into translating the site?? If that’s allowed and I get more sites, can I upgrade to the $199 version and expand?
Hello,
it’s up to you for what you charge your own clients. We don’t allow to resell WPML as a product (e.g. you are now allowed to create a website with selling WPML plugins) but you can charge your clients for any services related to using WPML, e.g. installing the WPML plugins on their websites etc. Please note the following:
– when installing WPML you will be asked to insert the license/site key in the last step of the WPML wizard – only the person who purchase WPML can generate such a key
– your clients can sign up for extra credits with a separate email and they do this from within their WordPress site (this is called Pay-as-you-go)
– you can transfer WPML renewals to your clients and earn some money when doing so, please check the details here
Yes, you can upgrade to the Agency package if you have a need to register more than 3 websites. In that case, you will pay the difference between the CMS and the Agency package. You will find an option to do so on your WPML account.
Hello,
it seems that you had switched your renewals to manual ones and then you forgot to renew on time. It’s been more than 30 days since your expected renewal date and therefore I’m not sure if we can do anything about this. My colleagues helping with renewals will know better. Please use this form to report your case.
Hello,
the invoice will be automatically generated (and also available for download on your WPML account) after purchasing WPML. You are asked to provide the VAT number on the purchase form. Please check the details here: https://wpml.org/faq/getting-your-tax-invoice-after-buying-wpml/
We are selling vintage collectibles such as postcards, photos, ephemera, books and we are located in Istanbul, Turkey. We have been testing WPML and Multi-Currency Features for WooCommerce on our staging site for some time. We nearly completed all the translations but realized that Multi-Currency Features for WooCommerce are only available for Paypal, Stripe and direct payments. Our payment provider is iyzico (https://www.iyzico.com/) and it has capacity to get global payments with different currencies and also auto-translate features. Unfortunately, since your WC plugin does not include iyzico, we are unable to get direct credit card payments across our global customers. Could you suggest an alternative method or solution in order to avoid this issue?
Hello Guray,
Adding multicurrency support for a plugin would need from the author collaboration. However, you should be able to process your orders in a currency.
If that’s not the case, I recommend you to open a chat in our support forum for better analyse your case.
Regards
I have paid for the WPML account but am not able to link the website with WPML even after registering the website, please see the following screenshots to understand.
Hello,
I can see that your site is registered in our system 4 times with 4 different user accounts (3 from previous years and the last one with your user from Jan 13, 2025) and this might be the reason of your issues (that the previous registrations have not be removed). Please try to unregister your site and register it again. This should help to establish the correct connection, only with your site.
1. Go to your WordPress site: Plugins > Add new plugin > Commercial tab
2. Click Unregister WPML from this site
3. From the same screen, please click Register WPML
4. Click Get a key for this site
You will be redirected to your WPML account and a new site key will be generated.
5. Grab the new site key and return your WordPress site to the Commercial tab and paste the key into the form and finish the registration.
If this doesn’t solve your problem, please get back to us and let us know and we will arrange further help.
Hello, I have been working with the Multilingual CMS package so far, but now I don’t need any more automatic translations. If I switch back to the Multilingual Blog, will I lose my previous translations like in the navigation menu, etc.? Thanks in advance for your answer.
kind regards, nina
Hello,
if your site uses the classic menu (managed under Appearance > Menus) and not the so-called Full Site Editing block menu, they Blog package will handle such a menu as well and you won’t lose the translation of your menu. You will keep your existing translations of pages, posts and categories after the switch to the Blog account. Please note that the Blog subscription doesn’t support String Translations so if you have been using the WPML String Translation plugin (WPML > String translation), this functionality will be no longer available.
Here’s how to handle that switch properly:
1. Let your existing subscription expire – simply do nothing, I can see your WPML account is set to manual renewals
2. After February 26, 2025 you will be able to purchase again. Select the Blog subscription this time.
3. Go to your site and unregister the site (Plugins > Add new plugin > Commercial tab)
4. Register it again from within that Commercial tab, this time it will be connected with your site that uses the Blog package.
In case of any issues, feel free to reach out to our technical support for further assistance.
We are running Polylang on our website together with Motopress booking paid version.
Now we are having issues with creating new rates ans seasons for 2025, and Motopress support advices to shift from Polylang to you.
How to do this with fewest problems – and do you support the transistion?
And what program to choose?
Regards
Jens
Hi,
I can’t remember which email and password I used to register on your site when I buy a license for mentioned domain.
Can you please help me?
I upgrade recently my website but the plugin seems not works anymore so I need to upgrade.
But I can’t upgrade from WP Admin.
Thanks
Hello,
the https://lacartoleria.ch is not registered in our system at all and that’s why I cannot tell you what is the user/email the site was registered with. You can buy WPML again and register your site
Thanks for your reply. It’s strange, I am using it on my website. Maybe because the license upgrade has expired? I bought it several years ago, maybe like 5 years ago. I guess that there is some upgrade fee that is less compared to first time purchase. So I need to create a new account and buy the plugin again in order to upgrade? From WP admin I see mine version is 4.2.1 and I am not able to upgrade from the WP Admin panel, from this screen here https://ibb.co/mFLmygX
Thanks
Thank you for your screenshot. The information if a site is registered is presented in the top part of the Commercial tab, which is not visible on your screen. Anyways, the WPML 4.2 version you use is very old (5+ years). Our last version is 4.6.15. You have to update your WPML plugins to the last versions. Updating from a very old version with such a huge version gap might be tricky and that it would be best to do this on a copy of your site first. If you cannot have a copy, contact our technical support for some hints how to do this gradually to avoid issues. WPML can be used on a website even the site it’s not registered. Registration is needed to get started and only for updates so someone might have registered the site in the past and then unregister it. You can register it again with the same WPML account or a new one, it doesn’t matter. Yes, you need to purchase again and update your WPML plugins.
Thanks for your input.
Maybe for this reasons updating site from WP admin doesn’t work when I tried.
First time I open Commercial Tab I see that my site was not registered, but it’s strange otherwise how I would be able to install it years ago.
Then I was proposed to register website and I saw message “Your subscription end in 2 days. To continue receive updates you must renew your subscription.” (today is saying 1 day)
I can’t contact technical support since I don’t have access to my account.
As I understand from your suggestions, is that I need to create a new account, buy a new license (no upgrade license is available?) and then get in touch with support for upgrade.
I have still to 20 January time to upgrade, after that date my hosting provider will drop support for PHP 7.4 and with current version of WPML PHP 8.1 doesn’t works, it’s the only plugin that doesn’t work with PHP 8.1, I get the error E_COMPILE_ERROR from Twig somewhere in the code. So for this reasons I think by upgrading will fix the issue.
Hello,
I managed to find your website in our system and it was registered on 2020-01-30 by a user with a similar nick as yours but with a different email address (something with tuta – maybe this will tell you something, I cannot share the full email address). That subscription expired on February 22, 2020 so you won’t do much with it anyway.
You say: “First time I open Commercial Tab I see that my site was not registered, but it’s strange otherwise how I would be able to install it years ago.”
You can register your site and then after some time unregister it and still use WPML without any problems. The active registration is required only for updates (and our support help).
WPML is compatible with PHP8+. You can buy WPML with any email you want, after purchasing WPML you can go to the Commercial tag, and register it again with a new key. Then, you will be able to update but as I mentioned, please try it out on a copy first.
wo oder wie kann ich denn die unterschiedlichen Qualitäten der Translation Engines (Microsoft, Google, DeepL, WPML AI) in den Übersetzungen testen bzw. die Unterschiede vergleichen?
Hallo, Sie müssen WPML kaufen, um diese verschiedenen Übersetzungs-Engines zu testen. Unsere Rückerstattungsrichtlinie ermöglicht es Ihnen, WPML 30 Tage lang zu verwenden, ohne Ihr Geld zu riskieren. Wenn Sie sich entscheiden, diese verschiedenen Engines zu kaufen und zu testen, verwenden Sie am besten das WPML Translation Management mit der Option „Übersetzung überschreiben“, nachdem Sie die Übersetzungs-Engine geändert haben. Andernfalls werden Sie keine Änderungen sehen, denn sobald Ihre Seite mit einer Engine übersetzt wurde (sagen wir mit DeepL), wird die Übersetzung aus dem Übersetzungsspeicher gelöscht, wenn Sie versuchen, sie erneut zu übersetzen, und Sie werden keinen Unterschied sehen. Bei den bekannten Engines wie Google, Microsoft und DeepL ähneln die Ergebnisse, die Sie erhalten, denen ihrer Online-Version (wie https://translate.google.com/ oder https://www.deepl.com/en/translator), aber die WPML AI verwendet eine andere Technologie (ähnlich wie ChatGPT) und darf nur mit unserem Plugin übersetzt werden.
Thank you for the answers, this looks very promising! Looking forward to use your plugin.
Hi – We have created a few websites for patient education on our research studies. We are using WP as the framework, but the theme is highly customized. Is there the opportunity to use the WPML plug-in on a free trial basis to see if it will work for our translation needs prior to purchasing. Thanks in advance.
Scott
Hello Scott,
We don’t have free trials but you’re welcome to test WPML for 30 days and if it doesn’t suit your needs we will issue you a refund.
https://wpml.org/purchase/refunds/
Kind regards,
Is the payment one time or annual
It’s annual but renewals are not mandatory. You can cancel your subscription at any time and still use the plugin or switch to manual renewals.
Hi, I want to buy you plugin, but I cannot get through the payment. I donť have a paypal account and my company debit card was not accepted idk why. Can you please prepare another way for me to pay? Invoice etc. Thanks a lot.
Hello Petr,
You should have been able to pay with your debit card.
Can you please try from another browser? If you still can’t please drop us a line directly on hello@wpml.org with the last 4 digits of your card.
Thanks
Is it possible to use our own ChatGPT subscription to translate our content?
Hello Stéphane,
I am afraid not
https://wpml.org/documentation/automatic-translation/wpml-ai-wordpress-translation/
Here is the history of my tickets with your reply:
“Hello Tripti, If WPML is still installed on the site, you can start paying for the renewals directly and have a new account created from the backend of the site. This is an end-user account which will allow you to receive updates for this site only and you will not be able to register any other sites. More info here https://wpml.org/purchase/paying-wpml-renewal-for-my-site/ If you have any further questions, please contact me directly on hello@wpml.org Thanks”
—
Reminder – your question was:
“Hi I have a website which has been using WPML for years now but the plugin license expired recently, The client does not have the old account login details now. How do I renew the plugin? Can I use a different login/account for renewing it? If I do so will all the existing data be lost from the website? Please reply back asap. Thanks Tripti”
Now I have bought a licsence but not able to link the existing WPML with the new login, Please remember that I DON’T WANT TO LOOSE ANY existing data with WPML on this website, so please gove me steps on linking.
I did hit No, on “Are you using an expired WPML for this site” and that’s asking me to buy again, now the payment was done by the client and not by me, so I have to link his account with the website. Please help asap.
Thanks!
Tripti
Hello,
Let me get back to you via email about this.
Hi, I don’t have a credit card. How can I pay for the Pay-as-you-go https://wpml.org/account/buy-credits-for-automatic-translation/
Regards. Rowan
Hello Rowan,
I am afraid you can only use credit card for the Pay-as-you-go subscritpion.
If you don’t have one you can buy prepaid credits using PayPal https://wpml.org/account/buy-credits-for-automatic-translation/
Hello,
I was wondering if it’s possible to add an additional user as account manager or to transfer an account to another email?
I will do a translation for a client with WPML, but I would like to setup the account with my email to simplify everything since I’m the one who will install and use the plugin.
But I want to know if afterwards, I would be able to add the client’s email to the account to add him as the account manager, or simply transfer the account to him so he can continue translating in the future if he needs to?
Thank you!
Hello Mathieu,
Yes, you will be able to edit any required details from the Personal details page of the account.
Kind regards,
I am trying to purchase a subscription though the alternative payment method does not work. Please email me instructions how to do this. When I use the submit button the screen turns slightly transparent. thanks
Hello Barbara,
1. Go to the purchase page: https://wpml.org/purchase/
2. Select the package (e.g. Multilingual CMS)
3. Click Buy now
4. Click Use a different payment method (located below that Orange Place Order button)
Please note we don’t support card for India.
Excuse me… but only that scam PayPal for payments? And they ask for passport etc to do a 99eur purchase… You hopefully have another acquirer than that junk, yes?
Hello,
We also accept direct credit or debit card payments, you need to select the option Use a different payment processor during checkout.
Let me know if you have any other questions.
Hello,
I’m trying to buy WPML credits. Prepaid. It is advertised this is offered, and I have been searching for hours.
I only run into issues like “first log-in” but there is no sign-up button.
Clicking the prepaid link redirects me to the 3 yearly packages, which I don’t want.
This is very frustrating/misleading and unuser friendly.
Please just tell me how I can buy my WPML prepaid credits so I can move on…
Hello Niels,
I have replied to you via email about this. The Prepaid credits are exclusive for WPML clients.
Hello,
I would like to ask some question.
1. This product is compatible in latest Divi Theme version
2. Can I use 2 language in page and post?
3. I want to use 2 main menu. For 1 menu, including(Home, About Us, Contact us). For other menu, include (Home, About Us, Blog, Contact)
This menu is depend on our language.
Is possible to use your product and which plan I can use?
Thank You!
Hello,
1. WPML is compatible with Divi, including the latest Divi version but there are a few known issues – you can see them all here (please scroll down to the bottom of the page). If you find any issues with Divi, please report this through our support forum and our support team will help you.
2. I’m not sure what exactly you mean by saying “Can I use 2 language in page and post?”. Yes, you can translate your pages and posts to two or more languages. Yes, you can translate your pages to one language and posts to another language too (if that’s what you meant).
3. Yes, you can have different menus for languages. You work with menu translation through the WPML > WP Menus Sync screen. By default WPML will show translated pages in all your menus but you can create a separate menu for each language when working with the WPML > WP Menus Sync screen.
You need the Multilingual CMS package.
Hi, can I buy the $99 dollar version as a website builder and charge three clients to put the translation module on their site or just for the work I put into translating the site?? If that’s allowed and I get more sites, can I upgrade to the $199 version and expand?
Hello,
it’s up to you for what you charge your own clients. We don’t allow to resell WPML as a product (e.g. you are now allowed to create a website with selling WPML plugins) but you can charge your clients for any services related to using WPML, e.g. installing the WPML plugins on their websites etc. Please note the following:
– when installing WPML you will be asked to insert the license/site key in the last step of the WPML wizard – only the person who purchase WPML can generate such a key
– your clients can sign up for extra credits with a separate email and they do this from within their WordPress site (this is called Pay-as-you-go)
– you can transfer WPML renewals to your clients and earn some money when doing so, please check the details here
Yes, you can upgrade to the Agency package if you have a need to register more than 3 websites. In that case, you will pay the difference between the CMS and the Agency package. You will find an option to do so on your WPML account.
Hi there,
We are trying to renew the subscription of your WPML account. We took some time to figure out the payment method.
We noticed that the price has changed from €74 to €99. We are not sure what happen since we order the subscription renewal last week.
We are not able to use the “submit issue” since we are not “paying users.” Please help!
Hello,
it seems that you had switched your renewals to manual ones and then you forgot to renew on time. It’s been more than 30 days since your expected renewal date and therefore I’m not sure if we can do anything about this. My colleagues helping with renewals will know better. Please use this form to report your case.
Hello, is it possible to issue us an invoice with our name and VAT number on it, after buying your product?
Hello,
the invoice will be automatically generated (and also available for download on your WPML account) after purchasing WPML. You are asked to provide the VAT number on the purchase form. Please check the details here: https://wpml.org/faq/getting-your-tax-invoice-after-buying-wpml/
Hello,
We are selling vintage collectibles such as postcards, photos, ephemera, books and we are located in Istanbul, Turkey. We have been testing WPML and Multi-Currency Features for WooCommerce on our staging site for some time. We nearly completed all the translations but realized that Multi-Currency Features for WooCommerce are only available for Paypal, Stripe and direct payments. Our payment provider is iyzico (https://www.iyzico.com/) and it has capacity to get global payments with different currencies and also auto-translate features. Unfortunately, since your WC plugin does not include iyzico, we are unable to get direct credit card payments across our global customers. Could you suggest an alternative method or solution in order to avoid this issue?
Regards.
Hello Guray,
Adding multicurrency support for a plugin would need from the author collaboration. However, you should be able to process your orders in a currency.
If that’s not the case, I recommend you to open a chat in our support forum for better analyse your case.
Regards
Ichhabe geholt gift kart
I don’t know about any gift cards for discounts. Could you please explain where you got this card from?
Hey
I have paid for the WPML account but am not able to link the website with WPML even after registering the website, please see the following screenshots to understand.
https://docs.google.com/document/d/1J05VNbAlZYQzD1hiBD5hI7KR1DPYSNHhL_gPEFG9pVI/edit?tab=t.0
Hello,
I can see that your site is registered in our system 4 times with 4 different user accounts (3 from previous years and the last one with your user from Jan 13, 2025) and this might be the reason of your issues (that the previous registrations have not be removed). Please try to unregister your site and register it again. This should help to establish the correct connection, only with your site.
1. Go to your WordPress site: Plugins > Add new plugin > Commercial tab
2. Click Unregister WPML from this site
3. From the same screen, please click Register WPML
4. Click Get a key for this site
You will be redirected to your WPML account and a new site key will be generated.
5. Grab the new site key and return your WordPress site to the Commercial tab and paste the key into the form and finish the registration.
If this doesn’t solve your problem, please get back to us and let us know and we will arrange further help.
Hello, I have been working with the Multilingual CMS package so far, but now I don’t need any more automatic translations. If I switch back to the Multilingual Blog, will I lose my previous translations like in the navigation menu, etc.? Thanks in advance for your answer.
kind regards, nina
Hello,
if your site uses the classic menu (managed under Appearance > Menus) and not the so-called Full Site Editing block menu, they Blog package will handle such a menu as well and you won’t lose the translation of your menu. You will keep your existing translations of pages, posts and categories after the switch to the Blog account. Please note that the Blog subscription doesn’t support String Translations so if you have been using the WPML String Translation plugin (WPML > String translation), this functionality will be no longer available.
Here’s how to handle that switch properly:
1. Let your existing subscription expire – simply do nothing, I can see your WPML account is set to manual renewals
2. After February 26, 2025 you will be able to purchase again. Select the Blog subscription this time.
3. Go to your site and unregister the site (Plugins > Add new plugin > Commercial tab)
4. Register it again from within that Commercial tab, this time it will be connected with your site that uses the Blog package.
In case of any issues, feel free to reach out to our technical support for further assistance.
Hi Presales support
We are running Polylang on our website together with Motopress booking paid version.
Now we are having issues with creating new rates ans seasons for 2025, and Motopress support advices to shift from Polylang to you.
How to do this with fewest problems – and do you support the transistion?
And what program to choose?
Regards
Jens
Hello,
WPML is compatible with Motopress https://wpml.org/plugin/motopress/
We have a Polylang to WPML migration plugin but it has some known limitations:
– the translation of the posts and pages you migrate cannot be edited in WPML (it’s good only for old posts you don’t plan to update)
– you can migrate only the standard posts and pages
I don’t know how you plan to translate your pages: manually or automatically. If you plan to translate manually, you might want to disable the WPML translation editor for all or some of your pages as explained here: https://wpml.org/documentation/translating-your-contents/using-different-translation-editors-for-different-pages/
Hi,
I can’t remember which email and password I used to register on your site when I buy a license for mentioned domain.
Can you please help me?
I upgrade recently my website but the plugin seems not works anymore so I need to upgrade.
But I can’t upgrade from WP Admin.
Thanks
Hello,
the https://lacartoleria.ch is not registered in our system at all and that’s why I cannot tell you what is the user/email the site was registered with. You can buy WPML again and register your site
Thanks for your reply. It’s strange, I am using it on my website. Maybe because the license upgrade has expired? I bought it several years ago, maybe like 5 years ago. I guess that there is some upgrade fee that is less compared to first time purchase. So I need to create a new account and buy the plugin again in order to upgrade? From WP admin I see mine version is 4.2.1 and I am not able to upgrade from the WP Admin panel, from this screen here https://ibb.co/mFLmygX
Thanks
Thank you for your screenshot. The information if a site is registered is presented in the top part of the Commercial tab, which is not visible on your screen. Anyways, the WPML 4.2 version you use is very old (5+ years). Our last version is 4.6.15. You have to update your WPML plugins to the last versions. Updating from a very old version with such a huge version gap might be tricky and that it would be best to do this on a copy of your site first. If you cannot have a copy, contact our technical support for some hints how to do this gradually to avoid issues. WPML can be used on a website even the site it’s not registered. Registration is needed to get started and only for updates so someone might have registered the site in the past and then unregister it. You can register it again with the same WPML account or a new one, it doesn’t matter. Yes, you need to purchase again and update your WPML plugins.
Thanks for your input.
Maybe for this reasons updating site from WP admin doesn’t work when I tried.
First time I open Commercial Tab I see that my site was not registered, but it’s strange otherwise how I would be able to install it years ago.
Then I was proposed to register website and I saw message “Your subscription end in 2 days. To continue receive updates you must renew your subscription.” (today is saying 1 day)
I can’t contact technical support since I don’t have access to my account.
As I understand from your suggestions, is that I need to create a new account, buy a new license (no upgrade license is available?) and then get in touch with support for upgrade.
I have still to 20 January time to upgrade, after that date my hosting provider will drop support for PHP 7.4 and with current version of WPML PHP 8.1 doesn’t works, it’s the only plugin that doesn’t work with PHP 8.1, I get the error E_COMPILE_ERROR from Twig somewhere in the code. So for this reasons I think by upgrading will fix the issue.
Please confirm.
Thanks
Hello,
I managed to find your website in our system and it was registered on 2020-01-30 by a user with a similar nick as yours but with a different email address (something with tuta – maybe this will tell you something, I cannot share the full email address). That subscription expired on February 22, 2020 so you won’t do much with it anyway.
You say: “First time I open Commercial Tab I see that my site was not registered, but it’s strange otherwise how I would be able to install it years ago.”
You can register your site and then after some time unregister it and still use WPML without any problems. The active registration is required only for updates (and our support help).
WPML is compatible with PHP8+. You can buy WPML with any email you want, after purchasing WPML you can go to the Commercial tag, and register it again with a new key. Then, you will be able to update but as I mentioned, please try it out on a copy first.
Hallo,
wo oder wie kann ich denn die unterschiedlichen Qualitäten der Translation Engines (Microsoft, Google, DeepL, WPML AI) in den Übersetzungen testen bzw. die Unterschiede vergleichen?
Hallo, Sie müssen WPML kaufen, um diese verschiedenen Übersetzungs-Engines zu testen. Unsere Rückerstattungsrichtlinie ermöglicht es Ihnen, WPML 30 Tage lang zu verwenden, ohne Ihr Geld zu riskieren. Wenn Sie sich entscheiden, diese verschiedenen Engines zu kaufen und zu testen, verwenden Sie am besten das WPML Translation Management mit der Option „Übersetzung überschreiben“, nachdem Sie die Übersetzungs-Engine geändert haben. Andernfalls werden Sie keine Änderungen sehen, denn sobald Ihre Seite mit einer Engine übersetzt wurde (sagen wir mit DeepL), wird die Übersetzung aus dem Übersetzungsspeicher gelöscht, wenn Sie versuchen, sie erneut zu übersetzen, und Sie werden keinen Unterschied sehen. Bei den bekannten Engines wie Google, Microsoft und DeepL ähneln die Ergebnisse, die Sie erhalten, denen ihrer Online-Version (wie https://translate.google.com/ oder https://www.deepl.com/en/translator), aber die WPML AI verwendet eine andere Technologie (ähnlich wie ChatGPT) und darf nur mit unserem Plugin übersetzt werden.
Thanks! This was helpful.
I buy new license and I was able to login to my current account using my tuta email.
Best