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38,596 Responses to “Pre-sales Questions”
Hello,
If you pay for automatic translation, is this one-time payment?
I find it a bit confusing what are the recurring costs, but I would assume it’s only the cost of the WPML plug-in itself that you need to pay every year? Translation that has been paid once is not charged again? I know the question might sound redundant, but I need to do a precise budgeting for it, and I thought better to make sure.
Thank you in advance,
Jelena
I appreciate your interest in purchasing a WPML subscription!
The automatic translation payment is separate from the WPML subscription.
The subscription is for one year and must be renewed every year (automatic renewal is active by default).
However, you will receive a good amount of credits the first time you purchase our Multilingual CMS or Multilingual Agency subscriptions.
Please see our purchase page here https://wpml.org/purchase/.
To access all of these plugins, you need our Multilingual CMS subscription.
In recent WPML versions, the Translation Management add-on has been merged into the WPML Multilingual CMS.
This subscription allows registering three production sites and nine development sites.
The Multilingual Blog subscription only allows you to register for one site, so it is not what you need.
I have purchased a CMS product, and the invoice includes VAT. However, as my place of residence is Turkey and the service is being utilized within Turkey, I believe I should be exempt from VAT in this case.
Invoice Number: 16543255
I kindly request a refund of the VAT amount.
It’s been quite some time since my WPML Multilingual CMS subscription ended, and I’ve noticed that the WPML String Translation plugin is breaking Elementor side widget on WordPress, causing it to remain stuck on the loading screen. As the result, I can’t edit my web pages.
Could you tel me know how I can fix this issue without purchasing the license again?
I’m unsure if this problem can be fixed without updating our plugins to thier latest versions.
For this you will need an active WPML subscription. Then you will also have technical support to help you with such problems.
I currently have a website with a Dutch extension (.nl), but I am planning to duplicate this site and automatically translate it into English, using a .com extension without adding /en to the URLs.
Is it possible to use your plugin to automatically translate the entire website (over 200 pages) without appending /en to the URLs?
And to be sure; I work with Elementor and Crocoblock -> will everything be translated when using WPML?
You can purchase a WPML subscription and try it on your sites.
If unsatisfied, you can request a refund within 30 days here – https://wpml.org/purchase/refunds/.
Hi, I purchased (as a webmaster) a WPML license and made the site for my client. Now I want my client to be autonomous in paying for the translations, I want him to pay and be invoiced for the translations from WPML.
Can I do this or do I have to make the WPML license in my client’s name?
Regards,
Roberto
You can also transfer a subscription renewal to a single site to your clients.
Unlike the fully paid Multilingual CMS subscription ($99.00) when transferring payment for 1 site to a client, this reduced price ($39.00) lets the client use WPML only on one site.
We explain it in detail here: https://wpml.org/purchase/transferring-account-renewals-to-your-clients/.
Can you honestly tell me if your plugin purchased from the website wpfy.io is legal? They claim to sell plugins under the General Public License (GPL).
This means that once they purchase the item and they can freely redistribute it.
The B2B for WooCommerce plugin by Addify is unknown to us. Therefore, I can’t guarantee it will work with WPML and WooCommerce Multilingual & Multicurrency.
If it fits your needs, the WooCommerce B2B plugin by Code4Life is officially compatible with WPML and WooCommerce Multilingual & Multicurrency.
It was last tested on July 16, 2024. You can see it here: https://wpml.org/plugin/woocommerce-b2b/
For your information, you can purchase a WPML subscription and try it on your sites with the B2B for WooCommerce plugin by Addify.
If you encounter any issues, you can open a support ticket in our technical support forum, and we will do our best to help you.
Otherwise, you can request a refund within 30 days if you are unsatisfied.
Hi, thanks for the previous response.
Summary: I am a webmaster and I have installed WPML on my client’s site. I want to have him purchase the translation service independently.
In the previous answer you advised to pass the license to the client. Good. That’s a good solution. But what if I have him purchase translation credits on a pay-as-you-go basis? In the purchase form I can put my name, company details and VAT number. I put my client’s and have him pay independently with his credit card. Does this create billing problems?
Hello Roberto,
Everyone can sign up for pay-as-you-go credits (PAYG). Using PAYG This doesn’t require having a WPML subscription and is handled directly from within your WordPress site: WPML > Translation Management > Tools. This video shows the details. When you use the PAYG sign up form you can provide the data of the person sining up and their payment card. This is completely independent from the WPML account owner/user. In practice this means you can use a diffrent card and data for your WPML renewals and for your PAYG. Hope this helps.
Hi there – a website I am helping to build is using WPML to have the website available in 8 different languages. Right now when a user is on a page within the website in one language and uses the dropdown language feature to select a different language, the website makes user start back at the homepage before proceeding through the website in the rest of that language instead of keeping user on that specific page within the website and just changing the language. Is this a possibility of WPML to keep users on the same page and let them change between languages?
Hello Danielle,
Yes, it is possible to keep users on the same page and let them change between languages using WPML. When you use translating using WPML, WPML creates a new page for each of your original page you translate, one per language. Please check this website from one of our clients: https://www.ulinkc.com/resources/ and https://www.ulinkc.com/es/recursos/ (or visit our showcase to see more sites: https://wpml.org/showcase/) Please note that using automatic translation requires so-called translation credits. When you purchase the Multilingual CMS subscription, you will get 90 000 translation credits that will allow you to translate 45 000 words. It won’t suffice to translate your site to 8 language. In that case, it’s likely that you will need extra credits. Here are your options: https://wpml.org/documentation/automatic-translation/automatic-translation-pricing/
The Pay-as-you-go option is cheaper and you can use this calculator to estimate how much you will pay for the extra credits:
Hello,
thank you for your interest in WPML. No, you cannot use your DeepL’s API key to translate with WPML. WPML uses the DeepL’s translation engine as well (as one of your options) but upon that does some extra post- and pre- processing to adjust the translation to your WordPress site. Automatic translation is handled via WPML’s translation credits. You will receive 90 000 translation credits when purchasing WPML. This will allow you to translate 45 00 words. If you need more credits you can check your options here: https://wpml.org/documentation/automatic-translation/automatic-translation-pricing/#simulate-your-translation-price
Hi, thanks for the previous response.
Summary: I am a webmaster and I have installed WPML on my client’s site. I want to have him purchase the translation service independently. Everyone can sign up for pay-as-you-go credits (PAYG). Using PAYG This doesn’t require having a WPML subscription and is handled directly from within your WordPress site.
Great, thank you. I didn’t understand who issues the invoice. In italy, we have strict rules about corporate payments: My client can pay himself payroll credits but he needs to have a legal acknowledgement document. Since he is not registered with WPML, how will he be able to get it?
The invoice for credits will look like this (I removed the number and data but the empty spaces will be replaced with the data you enter when signing up for the credits). Please visit this page to see how you can download your invoices from your WordPress site: https://wpml.org/documentation/automatic-translation/automatic-translation-invoices/ You need tp check this piece of this documentation:
You can also view your Pay-As-You-Go invoices from your site’s admin. To do this:
Go to WPML → Translation Management and click the Tools tab.
Expand the Invoices sub-menu to download the invoice you need.
I once bought your plugin but I gave up on it. Over time, however, I noticed that the plugin is not completely uninstalled from my site because the site still automatically downloads many translation files for many languages that I no longer use, and I also see many places (in the database and on ftp) where there are still references to wpml. I suspect that I did not uninstall your plugin correctly. What are the ways to completely uninstall wpml from the site (I would like to point out that I do not currently have your plugin purchased)?
Hello there,
If you still have a copy of the plugin available, you can start by reseting WPML from the troubleshooting options. However, if it is not the case but you still see traces in your database, you can start by looking and deleting tables prefixed with _icl. Then, look for entries containing wpml, sitepress and _icl keys.
For translation files, you can manually delete those fields associated to languages that you no longer use with a FTP.
We strongly recommend you to make a full database of your website before this procedure.
I haven’t had the plugin for a long time but I would prefer to clear the data through the plugin. If I no longer have a subscription and no longer have the plugin, is there any other way to clear the data other than manually clearing it?
Dose WPML support users use their own Open AI API or DeepL API Key ? my sites has 1300 articles and 29 languages , which make the translate fee up to $10000 if we use your autotransate services
Hello,
No, WPML doesn’t support users use their own Open AI API or DeepL API Keys. Indeed, translating 1300 articles to 29 languages will consume a lot of translation credits and your cost estimate seems to be correct. Here’s the list of supported languages and the translation engines: https://ate.wpml.org/mt_langs and the credit calculator (which you seem to know already).
Hi there, I need to create a Canadian version of a website in US English & Canadian French. If I manually translate into Canadian French do I just load that as a page and then link as per your information here https://wpml.org/faq/how-to-link-already-translated-pages/
Also for say a website in six language versions do I need to use WordPress Multi-Site or is it just handled by your plugin creating language versions of the pages and different urls for each translation?
Where is the translation information stored and is it manually editable?
It would be useful to have these answers so that we can plan before we purchase the WPML plugin.
Hello Richard,
Let me try to answer your questions in order:
– You only need to manually link translations and original when you translate/create your content independently. It means, when you create pages in English and some others in French directly using WordPress. However, even if you manually translate your pages with WPML from English to French, WPML will automatically link them as original and translation.
– No, you don’t need a multi-site for translating your website. You can use a single installation to translate towards 2, 6 or as many languages as you need.
– Translation information is stored in the database. However, you can always modify your posts/pages in order to update your translations without needing to edit your database.
I hope it helps.
Andrés
I have a website which has been using WPML for years now but the plugin license expired recently, The client does not have the old account login details now. How do I renew the plugin?
Can I use a different login/account for renewing it? If I do so will all the existing data be lost from the website?
Please reply back asap.
Hello Tripti,
If WPML is still installed on the site, you can start paying for the renewals directly and have a new account created from the backend of the site.
This is an end-user account which will allow you to receive updates for this site only and you will not be able to register any other sites.
Mijn site zal onder meer 10 bloggers bevatten die om de andere week een tekst aanleveren. Kan ik die telkens opnieuw als enkele pagina laten vertalen door de software?
Ik weet niet zeker of ik uw vraag begrijp. Ik wil wat aanvullende informatie verstrekken in de hoop uw probleem weg te nemen.
– Er zijn geen limieten voor het aantal keren dat u een enkele/dezelfde pagina vertaalt, maar het kan zijn dat u eerst de vertaalde inhoud moet verwijderen als u de vorige vertaling wilt OVERSCHRIJVEN.
– Je kunt zoveel bloggers definiëren als je wilt, aangezien dit gewoon WordPress-gebruikers zijn.
– U kunt automatische vertaling configureren voor toegevoegde inhoud naar elke doeltaal die u hebt geïnstalleerd/geactiveerd.
Als deze informatie uw vraag niet beantwoordt, schrijf dan een specifiek gebruiksvoorbeeld zodat ik uw situatie beter kan begrijpen.
If I had generate my pages in both languages, then I can change for example the pictures or something else. When I have changed a new text on my original page, how can I realize that I get an alert that on the translating pages is something missing or changed for example. Is there a monitoring possibility? Or is the translation only for the first time and then I have to edit source page and translated page?
To answer your question directly, the second image on the page shows a “circular arrow” icon in the far right column which indicates that a change in the original language content was detected and an update to the translation is required.
Other icons will show if a translation job is in progress and/or if the translations are in synch and complete.
First 2,000 credits: €0.00
Next 8,000 credits:
8,000÷1,000×0.75=€6
Next 10,000 credits:
10,000÷1,000×0.70=€7
Next 40,000 credits:
40,000÷1,000×0.60=€24
Next 90,000 credits:
90,000÷1,000×0.50=€45
Next 250,000 credits:
250,000÷1,000×0.40=€100
Remaining 433,744 credits:
433,744÷1,000×0.30=€130
We are looking for a solution to translate our page in multiple languages. Your plugin looks good, but I have some questions:
1. We use the theme Beaver Builder, which isn’t listed on your supported themes. Although I see a showcase site using it fine. What are the risks of using a non-supported theme with your plugin?
2. As I understand it, a translated page creates a new copied and unique page, that is grouped in WordPress. If we need to update the content of a page (for example add new sections, new text, etc.), will it automatically apply any changes to all the translated pages as well?
3. For certain languages, we will need to have the pages differ a bit, for example, changing the linked WooCommerce product for specific product pages. Can we make these individual changes for specific languages? If the answer to question 2 above is yes, then how will we differ between automatic updates between the pages in different languages, and unique page content specified for certain languages?
4. If we need to make a specific page available in for example French, but not for Norwegian, is this possible?
5. From my understanding, any translated page will also appear in Google results when searched for in the different languages, correct?
I hope this wasn’t confusing, please let me know if you need me to clarify.
Hello,
Thank you for your interest in WPML.
1. WPML is compatible with Beaver Builder: https://wpml.org/plugin/beaver-builder/ https://wpml.org/documentation/theme-compatibility/how-to-build-multilingual-sites-using-beaver-builder-theme-and-wpml/
2. Yes, that’s correct, a translated page creates a new copied and unique page.
Regarding updates.
Yes, WPML will synchronize the translations provided you use the WPML Translation Editor (and you didn’t switch to the WordPress editor which is also possible)
It will happen fully automatically (without you having to click anywhere) if you use the so-called Translate Everything mode. If you use the “Let me choose what to translate” mode, you will need to click on the update icons for those pages to trigger the retranslation.
3. WPML allows you to have different layouts for translations (for specific or all pages) but for this to happen you have to switch to the WordPress editor. This means, that after you do so, you can no longer use automatic translation on such pages. This is explained in detailed here: https://wpml.org/documentation/translating-your-contents/using-different-translation-editors-for-different-pages/ and these pages will be no longer in synch (they need to be maintained separately, as opposed to what you needed in #2)
4. Yes, this is possible. You have to use the admin language switcher to switch to French and create the page in French without adding its equivalent in the original language.
5. Yes, that’s correct and that’s the main reason why it’s worth to use WPML.
hi, I can’t change payment method and when. When I managed to find the screen with change payment method and select Paypal/Credit Card I only found Paypal
Hi Filippo,
Would you like to change the payment method to credit card? If so, please select the option Use a different payment processor during checkout. You will find it below the PayPal/credit card option.
If you need any further help, please contact us directly on hello@wpml.org.
Hello,
If you pay for automatic translation, is this one-time payment?
I find it a bit confusing what are the recurring costs, but I would assume it’s only the cost of the WPML plug-in itself that you need to pay every year? Translation that has been paid once is not charged again? I know the question might sound redundant, but I need to do a precise budgeting for it, and I thought better to make sure.
Thank you in advance,
Jelena
Hi, Jelena.
I appreciate your interest in purchasing a WPML subscription!
The automatic translation payment is separate from the WPML subscription.
The subscription is for one year and must be renewed every year (automatic renewal is active by default).
However, you will receive a good amount of credits the first time you purchase our Multilingual CMS or Multilingual Agency subscriptions.
Please see our purchase page here https://wpml.org/purchase/.
You can purchase prepaid credits or register for the Pay-as-you-go option for automatic translation.
The latter is more economical, and the price per word can be lower. Please read about these options here.
https://wpml.org/documentation/automatic-translation/automatic-translation-pricing/
If you choose the Pay-as-you-go option, you can calculate how much you will pay. See our calculator here.
https://wpml.org/documentation/automatic-translation/automatic-translation-pricing/#calculate-your-cost
The calculator does not consider the translation memory; it is just an estimation.
Please let me know if you have any further questions.
Regards,
Itamar.
I need these plugins, as one of my websites is using it, so I’m confused about which plan includes these plugins. I only need this for 1 site.
WPML Media
WPML Multilingual CMS
WPML String Translation
WPML Translation Management
Hi,
To access all of these plugins, you need our Multilingual CMS subscription.
In recent WPML versions, the Translation Management add-on has been merged into the WPML Multilingual CMS.
This subscription allows registering three production sites and nine development sites.
The Multilingual Blog subscription only allows you to register for one site, so it is not what you need.
Regards,
Itamar.
Dear
I have purchased a CMS product, and the invoice includes VAT. However, as my place of residence is Turkey and the service is being utilized within Turkey, I believe I should be exempt from VAT in this case.
Invoice Number: 16543255
I kindly request a refund of the VAT amount.
Thank you for your assistance.
Best regards,
Hi,
Thanks for purchasing WPML’s Multilingual CMS subscription!
Turkey is not part of the EU in terms of VAT.
Our system checks the VAT number on this EU official system.
https://ec.europa.eu/taxation_customs/vies/#/vat-validation
A Google search also confirms this. Please check this link.
https://taxfoundation.org/data/all/eu/value-added-tax-2024-vat-rates-europe/#:~:text=Among%20the%20five%20European%20OECD,a%20rate%20of%208.1%20percent.
If you have any further account concerns, please write us an email to hello@wpml.org.
Regards,
Itamar.
Hello,
It’s been quite some time since my WPML Multilingual CMS subscription ended, and I’ve noticed that the WPML String Translation plugin is breaking Elementor side widget on WordPress, causing it to remain stuck on the loading screen. As the result, I can’t edit my web pages.
Could you tel me know how I can fix this issue without purchasing the license again?
Greetings,
Paulius
Hi, Paulius.
I’m unsure if this problem can be fixed without updating our plugins to thier latest versions.
For this you will need an active WPML subscription. Then you will also have technical support to help you with such problems.
Regards,
Itamar.
I currently have a website with a Dutch extension (.nl), but I am planning to duplicate this site and automatically translate it into English, using a .com extension without adding /en to the URLs.
Is it possible to use your plugin to automatically translate the entire website (over 200 pages) without appending /en to the URLs?
And to be sure; I work with Elementor and Crocoblock -> will everything be translated when using WPML?
Hi, Wes.
I appreciate your interest in purchasing a WPML subscription!
Yes, you can configure WPML to have the Language URL format of Domain per Languages. Please read about it here.
https://wpml.org/documentation/getting-started-guide/language-setup/language-url-options/#a-different-domain-per-language
Also, please check our guide on How to use WPML with different domains per language.
https://wpml.org/documentation/getting-started-guide/language-setup/language-url-options/how-to-use-wpml-with-different-domains-per-language/
WPML and Elementor are officially compatible. Please check our guide about working with Elementor here.
https://wpml.org/documentation/plugins-compatibility/elementor/
WPML is officially compatible with five Crocoblock plugins. You can see the list here.
https://wpml.org/developer/crocoblock/
Please note that we have some known issues with Elementor. You can check them out here.
https://wpml.org/known-issues/
You can purchase a WPML subscription and try it on your sites.
If unsatisfied, you can request a refund within 30 days here – https://wpml.org/purchase/refunds/.
Hi, I purchased (as a webmaster) a WPML license and made the site for my client. Now I want my client to be autonomous in paying for the translations, I want him to pay and be invoiced for the translations from WPML.
Can I do this or do I have to make the WPML license in my client’s name?
Regards,
Roberto
Hi, Roberto.
Here are the options you have.
You can also transfer a subscription renewal to a single site to your clients.
Unlike the fully paid Multilingual CMS subscription ($99.00) when transferring payment for 1 site to a client, this reduced price ($39.00) lets the client use WPML only on one site.
We explain it in detail here: https://wpml.org/purchase/transferring-account-renewals-to-your-clients/.
Can you honestly tell me if your plugin purchased from the website wpfy.io is legal? They claim to sell plugins under the General Public License (GPL).
This means that once they purchase the item and they can freely redistribute it.
Hi,
I’m not in a position to get into legal matters.
We have no business or cooperation with this website.
If you want to get WPML and all its add-on plugins and our excellent technical support, you must purchase them from here: https://wpml.org/purchase/.
I’m going to buy your products, but I need to understand if it works with woocommerce and the extention for b2b called B2B for WooCommerce by Addify here the link:
https://woocommerce.com/it/products/b2b-for-woocommerce/
also, do you recommend to buy first the language tools and then the b2b plugin or vice versa to apply?
Let me know
best,
Fabio
Hi, Fabio.
The B2B for WooCommerce plugin by Addify is unknown to us. Therefore, I can’t guarantee it will work with WPML and WooCommerce Multilingual & Multicurrency.
If it fits your needs, the WooCommerce B2B plugin by Code4Life is officially compatible with WPML and WooCommerce Multilingual & Multicurrency.
It was last tested on July 16, 2024. You can see it here: https://wpml.org/plugin/woocommerce-b2b/
For your information, you can purchase a WPML subscription and try it on your sites with the B2B for WooCommerce plugin by Addify.
If you encounter any issues, you can open a support ticket in our technical support forum, and we will do our best to help you.
Otherwise, you can request a refund within 30 days if you are unsatisfied.
Hi, thanks for the previous response.
Summary: I am a webmaster and I have installed WPML on my client’s site. I want to have him purchase the translation service independently.
In the previous answer you advised to pass the license to the client. Good. That’s a good solution. But what if I have him purchase translation credits on a pay-as-you-go basis? In the purchase form I can put my name, company details and VAT number. I put my client’s and have him pay independently with his credit card. Does this create billing problems?
Regards,
Roberto
Hello Roberto,
Everyone can sign up for pay-as-you-go credits (PAYG). Using PAYG This doesn’t require having a WPML subscription and is handled directly from within your WordPress site: WPML > Translation Management > Tools. This video shows the details. When you use the PAYG sign up form you can provide the data of the person sining up and their payment card. This is completely independent from the WPML account owner/user. In practice this means you can use a diffrent card and data for your WPML renewals and for your PAYG. Hope this helps.
Hi there – a website I am helping to build is using WPML to have the website available in 8 different languages. Right now when a user is on a page within the website in one language and uses the dropdown language feature to select a different language, the website makes user start back at the homepage before proceeding through the website in the rest of that language instead of keeping user on that specific page within the website and just changing the language. Is this a possibility of WPML to keep users on the same page and let them change between languages?
Hello Danielle,
Yes, it is possible to keep users on the same page and let them change between languages using WPML. When you use translating using WPML, WPML creates a new page for each of your original page you translate, one per language. Please check this website from one of our clients: https://www.ulinkc.com/resources/ and https://www.ulinkc.com/es/recursos/ (or visit our showcase to see more sites: https://wpml.org/showcase/) Please note that using automatic translation requires so-called translation credits. When you purchase the Multilingual CMS subscription, you will get 90 000 translation credits that will allow you to translate 45 000 words. It won’t suffice to translate your site to 8 language. In that case, it’s likely that you will need extra credits. Here are your options: https://wpml.org/documentation/automatic-translation/automatic-translation-pricing/
The Pay-as-you-go option is cheaper and you can use this calculator to estimate how much you will pay for the extra credits:
If I register for the free version of DeepL’s API, can I use automatic translation directly from you?
Hello,
thank you for your interest in WPML. No, you cannot use your DeepL’s API key to translate with WPML. WPML uses the DeepL’s translation engine as well (as one of your options) but upon that does some extra post- and pre- processing to adjust the translation to your WordPress site. Automatic translation is handled via WPML’s translation credits. You will receive 90 000 translation credits when purchasing WPML. This will allow you to translate 45 00 words. If you need more credits you can check your options here: https://wpml.org/documentation/automatic-translation/automatic-translation-pricing/#simulate-your-translation-price
Hi, thanks for the previous response.
Summary: I am a webmaster and I have installed WPML on my client’s site. I want to have him purchase the translation service independently. Everyone can sign up for pay-as-you-go credits (PAYG). Using PAYG This doesn’t require having a WPML subscription and is handled directly from within your WordPress site.
Great, thank you. I didn’t understand who issues the invoice. In italy, we have strict rules about corporate payments: My client can pay himself payroll credits but he needs to have a legal acknowledgement document. Since he is not registered with WPML, how will he be able to get it?
Regards,
Roberto
The invoice for credits will look like this (I removed the number and data but the empty spaces will be replaced with the data you enter when signing up for the credits). Please visit this page to see how you can download your invoices from your WordPress site: https://wpml.org/documentation/automatic-translation/automatic-translation-invoices/ You need tp check this piece of this documentation:
and this screenshot: https://cdn.wpml.org/wp-content/uploads/2023/07/wpml-downloading-invoice-site-admin.png
These invoices will be also sent directly to your client to the email address he will provide when signing up for Pay-as-you-go.
I hope this helps.
I once bought your plugin but I gave up on it. Over time, however, I noticed that the plugin is not completely uninstalled from my site because the site still automatically downloads many translation files for many languages that I no longer use, and I also see many places (in the database and on ftp) where there are still references to wpml. I suspect that I did not uninstall your plugin correctly. What are the ways to completely uninstall wpml from the site (I would like to point out that I do not currently have your plugin purchased)?
Hello there,
If you still have a copy of the plugin available, you can start by reseting WPML from the troubleshooting options. However, if it is not the case but you still see traces in your database, you can start by looking and deleting tables prefixed with
_icl. Then, look for entries containing wpml, sitepress and _icl keys.For translation files, you can manually delete those fields associated to languages that you no longer use with a FTP.
We strongly recommend you to make a full database of your website before this procedure.
I haven’t had the plugin for a long time but I would prefer to clear the data through the plugin. If I no longer have a subscription and no longer have the plugin, is there any other way to clear the data other than manually clearing it?
I’m afraid not, you will have to proceed manually in that case.
Dose WPML support users use their own Open AI API or DeepL API Key ? my sites has 1300 articles and 29 languages , which make the translate fee up to $10000 if we use your autotransate services
Hello,
No, WPML doesn’t support users use their own Open AI API or DeepL API Keys. Indeed, translating 1300 articles to 29 languages will consume a lot of translation credits and your cost estimate seems to be correct. Here’s the list of supported languages and the translation engines: https://ate.wpml.org/mt_langs and the credit calculator (which you seem to know already).
I was in difficult in currency setting before and hesitate for purchasing again.
how can I set curruency setting. pls show in detail
Hello,
the WooCommerce Multilingual & Multicurrency with WPML is a free plugin available in the WordPress repository (go to you site: Plugins > Add new plugin > and put the name in the search) and you can test out the currencies features without purchasing WPML. You can also ask related questions on the public form of the plugin: https://wordpress.org/support/plugin/woocommerce-multilingual/
You can use this part of the documentation when setting up your currencies: https://wpml.org/documentation/related-projects/woocommerce-multilingual/multi-currency-support-woocommerce/#configuring-currencies
Hi there, I need to create a Canadian version of a website in US English & Canadian French. If I manually translate into Canadian French do I just load that as a page and then link as per your information here https://wpml.org/faq/how-to-link-already-translated-pages/
Also for say a website in six language versions do I need to use WordPress Multi-Site or is it just handled by your plugin creating language versions of the pages and different urls for each translation?
Where is the translation information stored and is it manually editable?
It would be useful to have these answers so that we can plan before we purchase the WPML plugin.
Thanks
Hello Richard,
Let me try to answer your questions in order:
– You only need to manually link translations and original when you translate/create your content independently. It means, when you create pages in English and some others in French directly using WordPress. However, even if you manually translate your pages with WPML from English to French, WPML will automatically link them as original and translation.
– No, you don’t need a multi-site for translating your website. You can use a single installation to translate towards 2, 6 or as many languages as you need.
– Translation information is stored in the database. However, you can always modify your posts/pages in order to update your translations without needing to edit your database.
I hope it helps.
Andrés
Hi
I have a website which has been using WPML for years now but the plugin license expired recently, The client does not have the old account login details now. How do I renew the plugin?
Can I use a different login/account for renewing it? If I do so will all the existing data be lost from the website?
Please reply back asap.
Thanks
Tripti
Hello Tripti,
If WPML is still installed on the site, you can start paying for the renewals directly and have a new account created from the backend of the site.
This is an end-user account which will allow you to receive updates for this site only and you will not be able to register any other sites.
More info here https://wpml.org/purchase/paying-wpml-renewal-for-my-site/
If you have any further questions, please contact me directly on hello@wpml.org
Thanks
Dag Lezer,
Mijn site zal onder meer 10 bloggers bevatten die om de andere week een tekst aanleveren. Kan ik die telkens opnieuw als enkele pagina laten vertalen door de software?
Hallo
Ik weet niet zeker of ik uw vraag begrijp. Ik wil wat aanvullende informatie verstrekken in de hoop uw probleem weg te nemen.
– Er zijn geen limieten voor het aantal keren dat u een enkele/dezelfde pagina vertaalt, maar het kan zijn dat u eerst de vertaalde inhoud moet verwijderen als u de vorige vertaling wilt OVERSCHRIJVEN.
– Je kunt zoveel bloggers definiëren als je wilt, aangezien dit gewoon WordPress-gebruikers zijn.
– U kunt automatische vertaling configureren voor toegevoegde inhoud naar elke doeltaal die u hebt geïnstalleerd/geactiveerd.
Als deze informatie uw vraag niet beantwoordt, schrijf dan een specifiek gebruiksvoorbeeld zodat ik uw situatie beter kan begrijpen.
If I had generate my pages in both languages, then I can change for example the pictures or something else. When I have changed a new text on my original page, how can I realize that I get an alert that on the translating pages is something missing or changed for example. Is there a monitoring possibility? Or is the translation only for the first time and then I have to edit source page and translated page?
Best Regards
Heinz
Hello,
WPML actively assists to keep translations in synch via the Translation Management Dashboard.
You can see an example of this by reading this article:
https://wpml.org/documentation/translating-your-contents/#how-to-check-the-status-of-translation-jobs
To answer your question directly, the second image on the page shows a “circular arrow” icon in the far right column which indicates that a change in the original language content was detected and an update to the translation is required.
Other icons will show if a translation job is in progress and/or if the translations are in synch and complete.
I hope this information answers your question.
I have an own azure account. Is it possible to connect them with WPML-Plugin for automatic translation?
Best Regards
Heinz
Hello
The short answer is “no”.
At the moment, we only support the following four translation engines
– WPML AI
– DeepL (default)
– Google Translate
– Microsoft Translator
You can read more about this here: https://wpml.org/documentation/automatic-translation/how-to-change-automatic-translation-engines/
Kind regards
I am looking to purchase 833744 credits, what will it cost if I use “Pay as you go”.
I have calculated by following formula
First 2,000 credits: €0.00
Next 8,000 credits:
8,000÷1,000×0.75=€6
Next 10,000 credits:
10,000÷1,000×0.70=€7
Next 40,000 credits:
40,000÷1,000×0.60=€24
Next 90,000 credits:
90,000÷1,000×0.50=€45
Next 250,000 credits:
250,000÷1,000×0.40=€100
Remaining 433,744 credits:
433,744÷1,000×0.30=€130
TOTAL ======= 312.12
Please confirm if this is right calculation
Hello,
Did you use our calculator here?
https://wpml.org/documentation/automatic-translation/automatic-translation-pricing/#calculate-your-cost
If so, then it’s correct 🙂
Hi,
We are looking for a solution to translate our page in multiple languages. Your plugin looks good, but I have some questions:
1. We use the theme Beaver Builder, which isn’t listed on your supported themes. Although I see a showcase site using it fine. What are the risks of using a non-supported theme with your plugin?
2. As I understand it, a translated page creates a new copied and unique page, that is grouped in WordPress. If we need to update the content of a page (for example add new sections, new text, etc.), will it automatically apply any changes to all the translated pages as well?
3. For certain languages, we will need to have the pages differ a bit, for example, changing the linked WooCommerce product for specific product pages. Can we make these individual changes for specific languages? If the answer to question 2 above is yes, then how will we differ between automatic updates between the pages in different languages, and unique page content specified for certain languages?
4. If we need to make a specific page available in for example French, but not for Norwegian, is this possible?
5. From my understanding, any translated page will also appear in Google results when searched for in the different languages, correct?
I hope this wasn’t confusing, please let me know if you need me to clarify.
Hello,
Thank you for your interest in WPML.
1. WPML is compatible with Beaver Builder:
https://wpml.org/plugin/beaver-builder/
https://wpml.org/documentation/theme-compatibility/how-to-build-multilingual-sites-using-beaver-builder-theme-and-wpml/
2. Yes, that’s correct, a translated page creates a new copied and unique page.
Regarding updates.
Yes, WPML will synchronize the translations provided you use the WPML Translation Editor (and you didn’t switch to the WordPress editor which is also possible)
It will happen fully automatically (without you having to click anywhere) if you use the so-called Translate Everything mode. If you use the “Let me choose what to translate” mode, you will need to click on the update icons for those pages to trigger the retranslation.
3. WPML allows you to have different layouts for translations (for specific or all pages) but for this to happen you have to switch to the WordPress editor. This means, that after you do so, you can no longer use automatic translation on such pages. This is explained in detailed here: https://wpml.org/documentation/translating-your-contents/using-different-translation-editors-for-different-pages/ and these pages will be no longer in synch (they need to be maintained separately, as opposed to what you needed in #2)
4. Yes, this is possible. You have to use the admin language switcher to switch to French and create the page in French without adding its equivalent in the original language.
5. Yes, that’s correct and that’s the main reason why it’s worth to use WPML.
hi, I can’t change payment method and when. When I managed to find the screen with change payment method and select Paypal/Credit Card I only found Paypal
Hi Filippo,
Would you like to change the payment method to credit card? If so, please select the option Use a different payment processor during checkout. You will find it below the PayPal/credit card option.
If you need any further help, please contact us directly on hello@wpml.org.
thanks