Skip Navigation

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

Sun Mon Tue Wed Thu Fri Sat
- 8:00 – 13:00 9:00 – 13:00 9:00 – 13:00 8:00 – 12:00 8:00 – 12:00 -
- 14:00 – 17:00 14:00 – 18:00 14:00 – 18:00 13:00 – 17:00 13:00 – 17:00 -

Supporter timezone: Europe/Zagreb (GMT+02:00)

This topic contains 6 replies, has 1 voice.

Last updated by Bruno Kos 3 weeks, 1 day ago.

Assisted by: Bruno Kos.

Author Posts
March 26, 2025 at 7:31 pm #16865216

lukaS-10

Background of the issue:
I am trying to translate a page built in Elementor on my website hidden link. The theme I am using is supposedly fully supported by WPML according to its ThemeForest details (hidden link).

Symptoms:
When I use the Advanced Translation Editor, I can only see the header name and page title for translation. Other content that is displayed in the word count is not shown.

Questions:
Why can I only translate page titles and not the content inside?
How can I make all content visible in the Advanced Translation Editor?

March 26, 2025 at 7:55 pm #16865443

lukaS-10

Update: Currently the page is returning Error 500. Background is i tried to remove pages which i started to translate, by switching to the language and trashing them. After that everything broke and when i restored and republished the translated pages there is internal error 500.

Is there a way i can revert everything? It seems like Elementor editor is also affected by that because page loads some default content and not the one from Elementor.

I tried disabling wpml plugin, and it partiall restores the "look" of the header, but there is still error 500 on subpages and the homepage shows default "Blog" instead of all the Elementor which should be there. If i try to edit the page with Elementor it again returns Error 500.

March 27, 2025 at 6:33 am #16866143

Bruno Kos
WPML Supporter since 12/2018

Languages: English (English ) German (Deutsch ) French (Français )

Timezone: Europe/Zagreb (GMT+02:00)

Hi,

It appears that the *Gurus* theme is not officially listed as compatible with WPML in our directory. This doesn't necessarily mean it won't work, but rather that it hasn't been tested or certified by our compatibility team. The theme developers may be working on compatibility independently. If you’d like, you can encourage them to join our https://wpml.org/documentation/support/go-global-program/ or assist in creating the necessary XML configuration files.

In the meantime, since the theme uses custom Elementor widgets, you’ll likely need to manually register them for translation. You can follow this guide to do so:

https://wpml.org/documentation/support/multilingual-tools/registering-custom-elementor-widgets-for-translation/#getting-started

When doing this, please ensure that you exclude any fields that should not be translated—such as configuration settings or boolean values—as making these translatable can cause issues or even break the site for end users.

Regarding the 500 error, I noticed that the issue occurs even on default pages such as:
hidden link

Here are a few things to try:
- Is the site accessible again after resaving the permalink settings in WordPress?
- Does the 500 error still appear if WPML is disabled?
- Does it only affect translated pages, while the default language pages work?

If the problem is limited to translated pages, this article might help identify the cause: https://wpml.org/faq/why-is-htaccess-getting-overwritten-with-the-language-folder-on-my-wpml-website/#how-can-i-identify-the-plugin-causing-this-and-fix-the-issue

Please let me know how it goes or if you’d like assistance walking through any of these steps.

March 27, 2025 at 7:16 am #16866242

lukaS-10

- Is the site accessible again after resaving the permalink settings in WordPress?
Partially. The frontpage is still not working, all of the subpages are now shown, but in most of them the header and footer is broken showing default content, also the navigation menu is in wrong style.

- Does the 500 error still appear if WPML is disabled?
It did appear, but it is fixed now.

- Does it only affect translated pages, while the default language pages work?
It affects all the pages.

March 27, 2025 at 7:52 am #16866537

Bruno Kos
WPML Supporter since 12/2018

Languages: English (English ) German (Deutsch ) French (Français )

Timezone: Europe/Zagreb (GMT+02:00)

hidden link seems to be working, just as hidden link does.

Is there anything related to this I should check? If you are using templates for the footer/header, did you translate them?

Menus you can translate like this, particularly if you have custom menu links (such as the one being used for the home page):
https://wpml.org/documentation/getting-started-guide/translating-menus/#translating-menus-with-custom-links

March 27, 2025 at 10:26 am #16867468

lukaS-10

I managed to restore the site functionality by disabling wpml and updating all permalinks, it now looks as it should.

Should i completely remove wpml with it's database now to start from scratch because obviously something was misconfigured that broke the whole page?

What is your suggestion to transalte the page with all it's components in elementor, registering custom xml or?

March 27, 2025 at 12:51 pm #16868520

Bruno Kos
WPML Supporter since 12/2018

Languages: English (English ) German (Deutsch ) French (Français )

Timezone: Europe/Zagreb (GMT+02:00)

If you haven't translated anything yet, you can do the reset like this:
https://wpml.org/documentation/getting-started-guide/language-setup/deleting-languages-and-plugin-data-by-doing-a-wpml-reset-on-your-site/#step-3-do-the-wpml-reset

An alternative to XML is to translate pages directly in Elementor, so like this:
https://wpml.org/documentation/translating-your-contents/using-different-translation-editors-for-different-pages/#how-to-use-manual-translation

In this case you will not have benefits of automatic translation, translation memory, etc.
https://wpml.org/documentation/translating-your-contents/how-wpml-keeps-track-of-your-translations/

The topic ‘[Closed] Translation of Elementor based website’ is closed to new replies.