[Resolved] Issue after changing default website language and Woo Shop page language

Hi Laura,

Sorry for the delay, I am out of office right now. Tomorrow I'll bei back.

Best regards
Ruediger

Hi Marcel,

I don't know if the debug information helps at the moment. The described issue with the menu might be more advanced, I still have to learn a lot about the basics of WPML usage.

At the moment I would like to focus on the described workflow which is kind of very straightforward: Using just the 'String translation' plugin, scan related plugin domains for all strings and search for the ones which are relevate to translate them manually in the editor from English to German.

This works already well, but on the frontend saved translations do not display yet thereafter. If I could secure that just manually translated strings would display immediately it would be sufficient for the moment. Ist here anything that could manage that, something like the 'important' flag in CSS environment?

Basically I don't want any translations on the backend at all. That's why I want to leave the default language there set to English. But everything on the frontend should be displayed translated to German.

Thanks
Ruediger

Hi Marcel,

Regarding the translated strings I have a certain suspect what might be the culprit after you mentioned the storage at the file system. I'll test it during the day and let you know. If it works it would be an important issue for users of the 'Themify framework' and Wildcloud hosting.

I'll bei back.

Thanks
Ruediger

Hi Marcel,

I have tested the suspected issue(s) but it did not bring a result yet. As I am in the middle of updating routines to WP 6.5.2 and WOO 8.x.x I guess it makes more sense to complete all those tasks.

Over the weekend I'll record a small video of the essentials and will give you a full report. But I am pretty sure the key is with the filesystem where the strings are stored, because Wildcloud.com is a tenant based hosting environment with some special writing restrictions for the tenant sites.

I'll keep you udated till Monday.

Thanks
Ruediger

Hi Marcel,

to keep it simple I have attached images showing the main screenhots of the string translations I did. In the 'Theme and Plugins Localization' section I have selected two plugins. One is named 'Advanced Product Variations' and the second is 'WooCommerce Cart All In One Premium'.

After the translation in the string translation editor was saved there was no change on the frontend 'Shop' page as you can see here (after db cleaning from transient records and the like and purching the whole cache):

hidden link

There is still the English text on both buttons. The 'ADD TO CART' button should be the one translated within the plugins domain, because the 'toggling and shake' animation when mouse over was set in the settings admin area of that plugin.

Maybe you could give me an idea where to look exactly in the file system to check the timestamps. Or even more advanced just let me know what you think could be the root cause for this behaviour. Would it help to activate the WPML WooCommerce Multilingual plugin?

At the end there is also an image of a WPML message in the admin area of the plugin mentioning connection problems to the server. But I guess this is only relevant for automated translations using the remaining credits.

Thanks
Ruediger

Hi Marcel,

there would be a more advanced possibility to give you a copy of the whole installation. I really think it would make sense.

Because the hosting environment of WIldcloud is a complete different approach. Instead of working with WP multisite you create a so called 'version' as an installation on AWS servers which contains all the code of WP core with all plugins and themes you want to use. It is kind of codebase from where you can create tenants using this version. Only on the version itself you can update plugins and themes and also WP core updates which will be written thereafter to ALL related tenant sites via deploying an actual snapshot.

There is also no direct access to FTP at all. Instead I use the File Manager Pro plugin to take a look at files. Changes by editing files can only be made and saved on the version itself. There might be the root cause for this issue and therefore you should be able to check this on a copied tenant site I'll create for you instead of working with a copy on your local computer.

But anyway, I searched for *.po files within the File Manager Pro and the directory of the WPML string translation plugin. But got no results. I also activated the WPML multilingual plugin and got the error message I have attached with the .png file. I have no idea what this means because I did not translate directly any product_type related strings, but it doesn't look like it has an influence on the recent issue.

As soon as I have created the copied tenant site I'll send you the credentials to login to the live site and you can check things out. If you want I also could give you direct access to the real tenant site. This way I am working with Fiverr resources when needed. No problem. Just let me know. If you give me your email address I just set a new user with administrator access for you.

Thanks
Ruediger

Hi Marcel,

I agree to your point of view regarding the hosting topic. As I don't want to waste your time I looked at the 'languages' folder first to go for the time stamps. To my surprise I could not find any related .PO file there that was named something like the "woo-cart-all-in-one.po." file. I have attached a screenshot of the list as well as of the permissions the languages folder holds.

I then decided to create a .PO file from the Theme & Plugins localization section and uploaded those two files directly to the languages folder (screenshot uploaded .PO files). As you can see this was possible without any error messages (access denied or the like) and the files remained saved with the according time stamp.

But thereafter, when I left the page to any other one and returned to the languages folder page the uploaded files were gone.

I'll report this issue to my hosting support and as soon as I'll have a reply I'll get back here.

To be on the save side, am I right that the related .PO files should have been saved in the languages folder by default after completing the string translations in the editor and the 'Saved' confirmation?

Thanks
Ruediger

BTW: What do I have to do to make the WPML error message on top disappear?