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Supporter timezone: Asia/Jerusalem (GMT+03:00)

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This topic contains 85 replies, has 4 voices.

Last updated by Itamar 1 year, 4 months ago.

Assisted by: Itamar.

Author Posts
August 15, 2022 at 6:45 am #11865077

Mihai Apetrei
Supporter

Languages: English (English )

Timezone: Europe/Bucharest (GMT+03:00)

Hi Inge and thank you for getting back to us.

No worries. Hopefully, they will contact our team this time 🙂

Have a lovely rest of the day!

Mihai

August 16, 2022 at 10:48 am #11871777

Itamar
Supporter

Languages: English (English ) Hebrew (עברית )

Timezone: Asia/Jerusalem (GMT+03:00)

Hi, Inge.

FYI, Kieran from Mollie has contacted us and presented a few questions, which we have answered.

Regards,
Itamar.

August 16, 2022 at 12:12 pm #11872285

ingeB

Dear Itamar,

I am glad they did.
They also send me a message with some questions.
Please keep me posted.
Thanks.
Best,
Inge

September 1, 2022 at 9:49 am #11970043

ingeB

Dear Itamar,

Are there any updates?

Best regards,
Inge

September 1, 2022 at 10:44 am #11970341

Itamar
Supporter

Languages: English (English ) Hebrew (עברית )

Timezone: Asia/Jerusalem (GMT+03:00)

Hi, Inge.

No, I have no update regarding this issue.

Our last correspondence on this issue was on the 16th of August. We answered Kieran from Mollie on a few questions he presented. I've just forwarded that mail to your email address. They have not contacted us again since that day and asked for further questions or cooperation from our side.

Regards,
Itamar.

November 13, 2022 at 7:31 pm #12449129

Itamar
Supporter

Languages: English (English ) Hebrew (עברית )

Timezone: Asia/Jerusalem (GMT+03:00)

Hi, Inge.

The Mollie team has recently informed us that they launched a new release for their Woocommerce plugin.

hidden link

Please check if the problem persists with the latest versions of Mollie's WooCommerce plugin and our plugins.

https://wpml.org/account/downloads/

**** Important! Please make a full site backup (files and DB) before you proceed with those steps****

Thanks,
Itamar.

November 17, 2022 at 10:24 am #12480629

ingeB

Dear Itamar,
I checked with 3 order from Germany from yesterday. 2 were in the correct language and 1 was still not. So they didn't solve the issue unfortunately.....
We are working with the latest version of the Mollie plugin.
Best,
Inge

November 20, 2022 at 11:04 am #12498533

Itamar
Supporter

Languages: English (English ) Hebrew (עברית )

Timezone: Asia/Jerusalem (GMT+03:00)

Hi, Inge.

Can you please double-check the order from Germany that was not in the correct language?
Is it possible that the order was made from Germany, but the client did it in Dutch?

Regards,
Itamar.

November 29, 2022 at 10:39 am #12553595

ingeB

Dear Itamar,
Sorry for my late reply, but I wanted to be sure if the issue is solved, but unfortunately it is not solved.
I see that sometimes the confirmation is in the correct language and sometimes not. It is about 50 - 50 now.
Kind regards,
Inge

November 29, 2022 at 2:24 pm #12555433

Itamar
Supporter

Languages: English (English ) Hebrew (עברית )

Timezone: Asia/Jerusalem (GMT+03:00)

Thanks, Inge.

I've shared this with our compatibility team.

Regards,
Itamar.

December 13, 2022 at 7:48 am #12639833

Itamar
Supporter

Languages: English (English ) Hebrew (עברית )

Timezone: Asia/Jerusalem (GMT+03:00)

Hi, Inge.

Our compatibility team received this message from the Mollie team.

In release 7.3.4 the translations should be resolved. Could you let us know: Which strings are not being translated correctly?

1. Can you please confirm that the Mollie plugin with version 7.3.4 or above is installed on your site?

2. If so, does the issue persist?

If it persists, please send us some screenshots of the string with the issue. We will forward this to the Mollie team.

Regards,
Itamar.

The topic ‘[Closed] Product language mixed up’ is closed to new replies.