My site using WP 6.1 crashes if I activate the WPML Plugins. The error became obvious to me after I tried editing the page /daten. Maybe there is a connection, but I am not sure. I have WPML now deactivated but of course this is no solution.
As your site already uses the WordPress 6.1 version. Could you please follow the below steps and see if this resolves your issue:
1. Please take a backup of your site first for safety reasons.
2. Please update all WPML plugins to the latest version. The latest version of WPML Multilingual CMS is 4.5.12 and WPML String Translation is 3.2.3, please update manually using FTP or cPanel and see if this resolves your issue.
To do a manual update please follow these steps:
- Deactivate the existing WPML plugin and add-ons.
- Delete the plugin files – this does not delete your translations. You will simply delete the plugin files from your "wp-content/plugins" folder, NOT the database records.
Please let me know if this resolves your issue or if you need further assistance with this issue.
PS 1: If you update manually, you won't lose any data as the data is saved in the database but you can create a full website backup before if you want to feel extra safe.
PS 2: if you don’t find WPML in the Plugins page list, then probably it was removed by your hosting. Just download the latest versions as explained above and then install and activate them.
Thanks. Reinstalling solved the problem. However I'd like to stress that I did update the WPML plugins before updating WordPress itself. Still the error occurred after I edited the first translation.
This ticket is now closed. If you're a WPML client and need related help, please open a new support ticket.
