Only part of Elementor text areas with dynamic tags are translated

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Supporter timezone: Asia/Jerusalem (GMT+02:00)

Tagged: Bug, Documentation request

This topic contains 7 replies, has 0 voices.

Last updated by Itamar 3 hours, 38 minutes ago.

Assisted by: Itamar.

Author	Posts
December 29, 2024 at 4:14 pm #16551462
alfredG-2	Background of the issue: I have translated my website from English to several other languages using WPML. I am using Elementor to create text areas with dynamic tags. I mostly work with automated translations, but I also try to translate manually. The issue can be seen on this page: hidden link Symptoms: Some text areas created with Elementor with dynamic tags are not translated. In the example, 'Canada' is the dynamic tag. The translation works for the first paragraph but is ignored for the second paragraph. Even when I try to translate manually, I don't see these strings. Outdated translations appear in string translations but do not show on the front end. Questions: Why are some dynamic tags not translated in Elementor text areas? How can I update outdated translations in string translations?
December 29, 2024 at 6:24 pm #16551655
Itamar Supporter Languages: English (English ) Hebrew (עברית ) Timezone: Asia/Jerusalem (GMT+02:00)	Hi, It seems you experience the following known issue: Elementor - Not Possible To Translate Elementor Form Field Labels with Dynamic Tags. Please check this erratum page. The workaround is to translate this page manually, as explained in this guide: https://wpml.org/documentation/translating-your-contents/using-different-translation-editors-for-different-pages/ Regards, Itamar.
December 29, 2024 at 8:10 pm #16551782
alfredG-2	Hi, this does not resolve my issue. I don't use a fallback value, and if I do, this does not matter. And I want all the pages to be the same. The two first paragraphs on the indicated page are structured the same, but only the first is translated properly and the second is not.
December 30, 2024 at 2:58 pm #16553562
Itamar Supporter Languages: English (English ) Hebrew (עברית ) Timezone: Asia/Jerusalem (GMT+02:00)	Hi, and thanks for trying my suggestions. Can you please help us replicate this issue? We need to replicate this issue on a fresh WordPress installation. Then, I'll be able to escalate it to our compatibility team. For this, I created a test website with a clean WordPress install. You can access it through this link: hidden link With this link, you'll be directly logged in. I've installed Elementor Pro on this test site. WPML is configured to have English as the default language and Dutch as the second language. Please let us know when everything is finished and you can replicate the problem. Important! Do not import your site to the test site. We must replicate the problem on a fresh, clean WordPress installation. Thanks, Itamar.
January 2, 2025 at 11:55 am #16558681
alfredG-2	Hi, thanks, on the Sample page I tried to replicate this, but there are two reasons why I could not do this so far: - First of all I don't have the problem in all cases. Part of the translations with a dynamic tag in it go fine, others don't. Now both samples go fine. - On my website I use JetEngine to create additional Meta fields, which I try to include in the text areas. JetEngine is not available in this test setting at this moment. Do you have the option of adding JetEngine to the test environment?
January 2, 2025 at 3:36 pm #16559399
Itamar Supporter Languages: English (English ) Hebrew (עברית ) Timezone: Asia/Jerusalem (GMT+02:00)	Hi, Thanks for your continued effort in replicating the issue on the test site. The following Crocoblock plugins are officially compatible with WPML. https://wpml.org/developer/crocoblock/ We cooperate well with Crocoblock, so if there is a compatibility issue, we will work with them to fix it. I've installed the following three plugins on the test site. These are the plugins I see installed on your site. JetEngine JetMenu JetSmartFilters Are you able to replicate the problem now? Regards, Itamar.
January 5, 2025 at 7:55 pm #16564733
alfredG-2	I have created a custom field 'Country' with JetEngine and included it in both a heading and a text area. Both are no problem. But I have additional information from my own website: I found out that the problem only occurs with text areas with a custom field in it. In headings and also Q&A blocks it works fine. If I add a new text area with custom field in the English version, and want to do a translation, I don't find the new 'before' and 'after' sentences in the Advanced Translation Editor. With other block types, or in case I just use a text area without any custom fields in it, there is no problem. This started recently after an update of my plugins on the website, both of Elementor and WPML
January 6, 2025 at 2:34 pm #16566766
Itamar Supporter Languages: English (English ) Hebrew (עברית ) Timezone: Asia/Jerusalem (GMT+02:00)	Hi, How did you add those custom fields? Maybe it is an issue of setting the correct translation preference for those custom fields. Please read our guide on custom field translation. https://wpml.org/documentation/getting-started-guide/translating-custom-fields/ Are you able to replicate the same problem on the test site? Regards, Itamar.