Hello,
thanks for your interest in WPML. WPML is compatible with the Slider Revolution plugin but you need the CMS package ($79) to translate the strings coming from that plugin. It requires using the WPML String Translation module which is not included in the Blog version ($29).
Hi, considering purchasing – the way I understand your website is that wmpl plugin handles translation – BUT DOES NOT actually do any translating. Is that correct. So I either need to add my own or get translating services (Icanlocalize) to do it.
So how do I find out what that service costs? I cant find that anywhere.
Would it be possible to export/import a Magento multi-language/multi-currency products into a wooCommerce WPML site? If so please let me know and I am sure I can figure it out. I guess it will be using WP All Export/Import plugin?
I will basically be exporting a couple of CSV files from Magento one for each language. These will contact product names, prices etc and I will then be importing this into WordPress. I think if WPML has a CSV import feature it should be fine?
Yes, if you know how to create the xml file to support Magento fields, then yes, you can use it to import them to WordPress using the Import plugin. But we don’t know what kind of issues you might expect. Our refund policy allows you to test WPML for 30 days so you can give it a try. You will find the WPML All Import plugin under Account -> Download.
Hi,
I would like to buy WPML but I would like to know if its possible to translate some strings in the confirmation email which are created by woo commerce membership ( I use BeTheme maybe its helpful) ?
Also I would like to ask if its possible to translate in the ” My Account” page the buttons in the left side?
You are right. Both have the same name. The other one is not on our plugins compatible with WPML list so I need to get in touch with our developers to check. I’ll keep you posted.
Hi again. Turns out that we are also compatible with the WooCommerce memebrship plugin but not fully. Our devs need to check if we can translate emails. We need more time since many people are on vacation these days and the rest is loaded.
Dennis, I have some news from our devs: unfortunately, the email translation is not supported right now for the membership plugin. But our devs are going to handle it as soon as possible, they already created a ticket in our internal system but right now you cannot translate emails.
Hi Agnes,
one more question, is it possible that the frontend site is in russian but betheme (the seetingstab) and WordPress are in german?
Thanks
Dennis
Yes, that’s possible. You can configure the admin (back-end) language independently from what you show on the front-end. Moreover, you can choose a diffrent back-end language per user.
Great, thanks!
Hi,
Is WPML fully compliant with the template Avada ?
I already have a multi-language website, using Polylang module. Have you tested your migration tool with this configuration ? Is it possible to test the migration before buying WMPL module ?
Hi Arielle,
yes, WPML is fully compatible with the Avada theme, tested by our Compatibility Team. Lots of our customers use Avada.
To test the Polylang->WPML plugin you need to have WPML.
But our refund policy allows you to test WPML for 30 days without any risk. https://wpml.org/purchase/refunds-policy/
Hi Joe, you mean the default tabs? In WooCommerce (1)? Or coming from a separate plugin (2)? If #1, yes, possible, no problem. If #2, I need to know the name of the plugin you are using. Or you can check it yourself here: https://wpml.org/documentation/woocommerce-extensions-compatibility/
Thanks for getting back to me, I do use a plugin called “WooCommerce Product Tabs” By Version 2.0.0 | By Nilambar Sharma.
This plugin works great, If I use JUST woocommerce tabs (default) can I still add custom tabs via Functions so it will work as I need if this plugin not compatible?
Thing is I need like 5 custom tabs for EACH Language as the content for each will be different.
Hi Joe,
unfortunately this plugin isn’t WPML compatible (please check some other tabs plugins that are) If your tabs plugin is not compatible with WPML, these extra tabs won’t work out of the box when it comes to translating. I’m sorry I didn’t have good news for you.
I have a few questions, most of them more less have already been answered by the docs, but I would like to reiterate some of them anyways, just to make sure that I really understood things correctly. Also there’s two questions for which I haven’t found any information yet. I thought I’d outline all my requirements here first:
I’m planning to use Visual Composer, Advanced Custom Fields, Contact Form 7, and various custom in-house plugins.
I need to be able to manually translate pages that are using Visual Composer and ACF, in order to be able to have pages for different languages structured a little different here and there, and possibly with additional/less content. For that I also need to be able to copy all contents of a page from a different language, ie the post content as well all the advanced custom fields contents.
I also need to be able to create pages in non-default languages only, eg if German is the default language, then I need to be able to create a page in English only. Furthermore I need to be able to query posts for specific languages only via `get_posts()` or `wp_query()` (irrespectively of the currently selected language).
So as far as I understood, manually translating pages that have different conents, and copying contents from other languages (post and ACF) should work fine? For the last two requirements, ie pages in non-default languages only, and manually querying for posts of a specific language, I couldn’t really find any info yet.
that’s correct you can manually translate pages using VC and ACF, you can also maintain some of your pages in some specific languages while other in diffrent languages (all variations possible).
To query posts for specific languages you use the ‘suppress_filters’ => false
When creating and editing your theme’s PHP templates, you can list posts by using the get_posts function. By default, this function will return all posts for every language. To return only posts for the current language, you have two options. First is to set the ‘suppress_filters’ of the get_posts function to false. The second, preferred option is to return posts using the query_posts function instead.
If you choose to use the get_posts function, consider the following code snippet as an example:
$args = array(
// all your other arguments here
'suppress_filters' => false
);
$posts_array = get_posts( $args );
If you run into any issues, please open a ticket in our support forum and our supporters will help you.
Thanks for the answer, the suppress_filters option is what I had found too, but I’m looking for something a little different, I need to be able to query for specific languages, and it must not affect that main loop. Ie, I need to be able to filter the posts by not by the currently selected language, but by a language that I specify on PHP level, for example:
to retrieve all english posts. So I guess I could also ask how the language information are associated with the posts? Via meta data? Via taxonomies? Something different?
“I believe that first you could redirect the customer on this link: https://wpml.org/documentation/support/wpml-tables/ so that hopefully answers his question on how WPML stores the language information as this is pretty hard to explain over a few words 🙂
We don’t store the language information in post meta as he might be thinking based on his code snippet but we create individual posts in each language and we connect them with our own database tables.
Regarding the customer’s main concern on how to filter and fetch programatically the posts belonging only to one language, we have many ways to do that but they are all mainly using Filters.
Hello!
I’m planing to buy the WPML but I have some questions first.
I’m developing a marketplace, using Dokan, and the Gon theme. The theme is compatible and I got the Dokan +wplm plugin also. I want my client’s website to have the options of English, Portuguese and Chinese and also the Dollar, Real and Yuan currencies.
1: the only thing I need to buy is the Multilingual CMS package ($79) in order to make all of this happen?
2: I already translated all the .po files to Portuguese (because all the plugins/theme files I’m using came in english), BUT, some of theme/plugin files have some strings inside of the code, like, either there are not .pot files, or the website just recognize the strings that are inside the code. I want to know if WPML also translate this strings inside the code or just the strings that comes with the .pot files.
Hello,
thanks for your interest in WPML and your questions:
1. Yes, you will find all required plugins in the CMS package, please check the link https://wpml.org/documentation/related-projects/woocommerce-multilingual/#required-plugins
2. If a theme/plugin is WPML compatible and tested by our Compatibility Team all extra strings will appear in the String Translation panel (you need to install the WPML String Translation plugin) and this is happening thanks to having these strings included in the WPML config file (it’s an xml file). So if a specific string isn’t appearing in your po/pot files you can add it to the xml file if you have some dev skills and this way it becomes available to WPML and translation.
Hello,
I checked the WPML account with your email (the one you posted this comment with) and I can see you have an active WPML subscription (Multilingual CMS) which expires May 25, 2018. Did you start any other translation? If so, what’s the email you used?
The subscription associated with the email you just sent me is also active, expires May 25, 2018. If you didn’t get your credentials, please check your spam folder or reset your password using this link: https://wpml.org/account/lost-my-password/
Hello, this is a company ‘RedTie’ in South Korea.
I purchased your ‘WPML’ plugin for having the payment system, but it doesn’t work in our website.
Could you let me know the reason of it?
Please refer to the attatched images for details.
If you need anything more information, please let me know.
Thank you for your help.
Hello,
I replied to your comment (please check here) and asked you to report your issue in our support forum. Did you create a ticket? If you did and nobody replied, please share the link with it and I’ll contact our supporters. Here I’m answering pre-sales questions. I hope it helps.
I would like to buy WMPL for multilingual sites.
Currently, the basic (blog) package seems to support all I need but I might need in the near months some of the cms verison.
Is it possible to start with the basic and upgrade on a live site to the full version while keeping all settings and translations?
If so, what will the upgrade price be? The difference between the 2 packages?
Hello Sharon,
Thanks for your interest. Yes you will be able to upgrade to the CMS version by paying the difference only. All settings will remain the same.
Can you restrict a currency to only be useable if the shipping address is in a certain country? For example, our client sells both in the UK and the US but the product in the US needs to be more expensive due to shipping costs. Is there a way to make sure that people paying in £ can only buy in the UK?
Hi Aaron,
I’m sorry but this is not possible right now. We have a feature request open in our system since you are not the first one asking about that feature. So our developers will add it but I really cannot say when exactly. For the time being, not possible. I’m sorry.
How do I get https://www.screencast.com/t/6JV5MfsT4f2
1) STRING TRANSLATION
2) I also paid over the rate for Multilingual Blog $29.00 (Order #1336874 was placed on August 7, 2017)
3) How can I make sure that I have Multilingual CMS next subscription next year?
Hello Martha,
You can upgrade to the CMS version to access these modules at any time. Log in to your account and you will see a link to do it for the difference (50$ more)
I have question about WooCommerce Multilingual extension. You have mentioned that this extension provide Multi-currency payment feature. I need to change currency as per user select language. Please let me know that I have to configure product price for each products or it’s automatically switch product price based on language select or currency select.
my company is based in malaysia, but we selling worldwide for USD,
for now i need an selection of currecy myr with different pricing with usd ,
and we need add in a sales tax as well if charge with myr .
we are using ipay88 for payment gateway is it compatible ?
“we need add in a sales tax as well if charge with myr .” right now it’s not possible to calculate taxes only in one currency (but we have a feature request ticket for it in our development queue ). For now you can enter tax in default currency and it will be calculated to other currencies based on the exchange rate. So the only way to implement it in the way how you need is to include the tax in your product price and use custom prices for the second currency. Sorry I didn’t have any better news.
I already purchased a year ago and now want to change to lifetime. When I purchased the last time you charged me 21 Spain tax rate. But we are located in the Canary Islands, while we belong to Spain the European Union we are a special TAX EXEMPT zone and we do not pay foreign sales tax.
I’m hesitating to buy your product because I’m not 100% sure about that is good for me. I have a plugin where I added custom fields and I would like to translate it because I’m creating a multilanguage site. Only these custom fields are not translated. Are there any requeirements to translate a plugin’s 3rd custom fields? Is there any chance to get a 7 or 3 day limited trial to check this?
I don’t would like to write here the name of the plugin but If you need I can write it but not in public.
If a plugin is not listed there, it only means that we didn’t test it. You can test WPML for 30 days without any risk. Please check our refund policy https://wpml.org/purchase/refunds-policy/
so I think it with work with WPML. In case it doesn’t, we can refund your order if you notify us within 30 days, by using this form: https://wpml.org/purchase/refunds-policy/
Please note, that even if a theme is not compatible with WPML you can still translate posts, pages, categories, menu in most cases.
hello. Please help me: Im creating only one website. I need only one licenze for one website. How can I get only one license ? I dont need more. please tell me price. I dont need pay 79 $ … please help
Hi Vladimer,
we don’t provide single licenses. If you don’t want to spend $79, you can get started with the $29 one and upgrade to the $79 later by paying the difference. The upgrade happens when you choose a link in your WPML account and you won’t need to change anything in your site. The difference is that in the $79 you have more WPML plugins (think about them as extensions).
1. A few days ago I bought the Multilingual Blog and I want to upgrade to the Multilingual CMS. I read that I could pay the difference to upgrade. How do I do this?
2. Is this plugin compatible with auto-translation plugins? Or, will they conflict? I ask because I want to manually translate my top posts, but won’t be able to translate the 600+ that we have with our time/budget available.
1. Yes, that correct. Please log into your WPML account and you will find a link to upgrade.
2. We didn’t check the plugin you mentioned but you should be very careful to do so. Google and other search engines don’t like auto-translated contents. The question is: why would you like to do so? If you want to translate your website to attract organic traffic to your site, only human made translations will help.
Of course you can still provide auto-translated content but for such cases you should use robots.txt to block search engines from crawling such pages.
According to Google’s guidlines for multilingual websites:
Use robots.txt to block search engines from crawling automatically translated pages on your site. Automated translations don’t always make sense and could be viewed as spam. More importantly, a poor or artificial-sounding translation can harm your site’s perception.
Hello, i could not find any pre-sales support at your website so i am trying to contacting you from here. I am sorry if this is the wrong place to ask the question. I would like to ask if there is a feature to show a specific translated version of the website, automatically to the visitors , according the IP Address from which they are visiting the website from. Also if we set up as main language Greek for example and translate the website in German , could we later change this ? Is there a way that customers from Germany could directly see the German version without choosing the language icon ? Thank you very much in advance
Hello Dimitris,
that’s the right place to ask pre-sales questions. We just work on the weekend so forgive me my late reply.
WPML has an option to redirect your visitors according to the language they have set in their browser but we don’t recommend using this option. It might prevent search engines from indexing your site in other languages. Better solution is to add a language switcher (language selector, with flags for example) and make it stand out. This way user will switch to the appropriate version themselves.
Please note that if you have good content on your websites in diffrent languages, you will get more organic traffic in a natural way from search engines (Google and the like) and the search engines will serve direct links to pages in the user language. In other words, you don’t need this automatic redirection at all.
I posted a question a couple of hours ago but my post was deleted.
Could you kindly let me know if there is an option, the visitors to see directly a specific translated version according to the country IP address they are visiting us from ?
Hello,
I would like to buy WPML plugin and I have a question.
can I use Slider Revolution translation options with the basic WPML plan which cost 29$
Thanks!
…and my other question is can I add language switcher on the top header menu and the switcher to be aligned in right…
You should be able but sometime the details might depend on your theme. You can also add custom CSS to adjust the language switcher.
Hello,
thanks for your interest in WPML. WPML is compatible with the Slider Revolution plugin but you need the CMS package ($79) to translate the strings coming from that plugin. It requires using the WPML String Translation module which is not included in the Blog version ($29).
Will this plug in work with the beaver builder theme / plug in?
Hi David,
yes, WPML is compatible with Beaver Builder. You need to have at least the Multilingual CMS package ($79) to use the two.
Hi, considering purchasing – the way I understand your website is that wmpl plugin handles translation – BUT DOES NOT actually do any translating. Is that correct. So I either need to add my own or get translating services (Icanlocalize) to do it.
So how do I find out what that service costs? I cant find that anywhere.
Thanks
Hi, yes, exactly as you described.
The following table should help:
https://wpml.org/documentation/content-translation/compare-translation-services/
Would it be possible to export/import a Magento multi-language/multi-currency products into a wooCommerce WPML site? If so please let me know and I am sure I can figure it out. I guess it will be using WP All Export/Import plugin?
Thanks
Hello Andrew,
I’m not sure if this is possible, please see:
https://wpml.org/forums/topic/magento/
but let me double check with our developers.
I will basically be exporting a couple of CSV files from Magento one for each language. These will contact product names, prices etc and I will then be importing this into WordPress. I think if WPML has a CSV import feature it should be fine?
Yes, if you know how to create the xml file to support Magento fields, then yes, you can use it to import them to WordPress using the Import plugin. But we don’t know what kind of issues you might expect. Our refund policy allows you to test WPML for 30 days so you can give it a try. You will find the WPML All Import plugin under Account -> Download.
I talked to our devs, the answer is: not possible. I’m sorry I didn’t bring good news for you.
Hi,
I would like to buy WPML but I would like to know if its possible to translate some strings in the confirmation email which are created by woo commerce membership ( I use BeTheme maybe its helpful) ?
Also I would like to ask if its possible to translate in the ” My Account” page the buttons in the left side?
Thanks in advance
Best wishes
Dennis
Hello Deinse,
the BeTheme theme is compatible with WPML. As it comes to the WooCommerce Membership plugin I found this:
https://docs.woocommerce.com/document/translate-woocommerce-extensions/#section-4
and also the plugin was been tested by our Compatibility Team:
https://wpml.org/extensions/woocommerce-membership/
so you should be able to translate all strings coming from that plugin, including emails.
Hi Agnes,
thanks for your reply!
You mentioned the woo commerce membership extension from RightPress but i mean the one from woocommerce because I already bought it..
https://woocommerce.com/products/woocommerce-memberships/
Is it still compatible ?
Thanks!
You are right. Both have the same name. The other one is not on our plugins compatible with WPML list so I need to get in touch with our developers to check. I’ll keep you posted.
Hi again. Turns out that we are also compatible with the WooCommerce memebrship plugin but not fully. Our devs need to check if we can translate emails. We need more time since many people are on vacation these days and the rest is loaded.
okay, thank you!
Please let me know as soon as possible..
I will. I aslo sent a reminder to our developer who is going to check that out and we’ll know for sure. Thank you for your patience.
Dennis, I have some news from our devs: unfortunately, the email translation is not supported right now for the membership plugin. But our devs are going to handle it as soon as possible, they already created a ticket in our internal system but right now you cannot translate emails.
Dear Agnes,
thanks for your reply!
I will get the plugin and wait for the update from your devs!
Appreciate
Thank you.
Hi Agnes,
one more question, is it possible that the frontend site is in russian but betheme (the seetingstab) and WordPress are in german?
Thanks
Dennis
Yes, that’s possible. You can configure the admin (back-end) language independently from what you show on the front-end. Moreover, you can choose a diffrent back-end language per user.
Great, thanks!
Hi,
Is WPML fully compliant with the template Avada ?
I already have a multi-language website, using Polylang module. Have you tested your migration tool with this configuration ? Is it possible to test the migration before buying WMPL module ?
Thanks,
Hi Arielle,
yes, WPML is fully compatible with the Avada theme, tested by our Compatibility Team. Lots of our customers use Avada.
To test the Polylang->WPML plugin you need to have WPML.
But our refund policy allows you to test WPML for 30 days without any risk.
https://wpml.org/purchase/refunds-policy/
I need to be able to change the content of a product TAB based on the selected language.
So someone in say the USA might get a video tab with 6 videos or Literature, but when say a Chinese user goes to the site they will only see 3 videos.
So what I need to know is, Dose WPML have option to change CONTENT of TABS based on Lang.
Thank you for your time..
Hi Joe, you mean the default tabs? In WooCommerce (1)? Or coming from a separate plugin (2)? If #1, yes, possible, no problem. If #2, I need to know the name of the plugin you are using. Or you can check it yourself here:
https://wpml.org/documentation/woocommerce-extensions-compatibility/
Thanks for getting back to me, I do use a plugin called “WooCommerce Product Tabs” By Version 2.0.0 | By Nilambar Sharma.
This plugin works great, If I use JUST woocommerce tabs (default) can I still add custom tabs via Functions so it will work as I need if this plugin not compatible?
Thing is I need like 5 custom tabs for EACH Language as the content for each will be different.
Thanks for your assistance.
JOe
Hi Joe,
unfortunately this plugin isn’t WPML compatible (please check some other tabs plugins that are) If your tabs plugin is not compatible with WPML, these extra tabs won’t work out of the box when it comes to translating. I’m sorry I didn’t have good news for you.
I bought the wmpl again , to renew, but it got refunded. why ?
Hello,
The payment failed at the payment processor. Can you please place a new order?
Thanks!
Hi,
I have a few questions, most of them more less have already been answered by the docs, but I would like to reiterate some of them anyways, just to make sure that I really understood things correctly. Also there’s two questions for which I haven’t found any information yet. I thought I’d outline all my requirements here first:
I’m planning to use Visual Composer, Advanced Custom Fields, Contact Form 7, and various custom in-house plugins.
I need to be able to manually translate pages that are using Visual Composer and ACF, in order to be able to have pages for different languages structured a little different here and there, and possibly with additional/less content. For that I also need to be able to copy all contents of a page from a different language, ie the post content as well all the advanced custom fields contents.
I also need to be able to create pages in non-default languages only, eg if German is the default language, then I need to be able to create a page in English only. Furthermore I need to be able to query posts for specific languages only via `get_posts()` or `wp_query()` (irrespectively of the currently selected language).
So as far as I understood, manually translating pages that have different conents, and copying contents from other languages (post and ACF) should work fine? For the last two requirements, ie pages in non-default languages only, and manually querying for posts of a specific language, I couldn’t really find any info yet.
Regards
Timo
Hi Timo,
that’s correct you can manually translate pages using VC and ACF, you can also maintain some of your pages in some specific languages while other in diffrent languages (all variations possible).
Further reading:
ACF
https://wpml.org/documentation/related-projects/translate-sites-built-with-acf/
VC
https://wpml.org/documentation/plugins-compatibility/visual-composer/
How to use WPML and Contact Form 7:
https://wpml.org/documentation/plugins-compatibility/using-contact-form-7-with-wpml/
To query posts for specific languages you use the ‘suppress_filters’ => false
When creating and editing your theme’s PHP templates, you can list posts by using the get_posts function. By default, this function will return all posts for every language. To return only posts for the current language, you have two options. First is to set the ‘suppress_filters’ of the get_posts function to false. The second, preferred option is to return posts using the query_posts function instead.
If you choose to use the get_posts function, consider the following code snippet as an example:
$args = array(// all your other arguments here
'suppress_filters' => false
);
$posts_array = get_posts( $args );
If you run into any issues, please open a ticket in our support forum and our supporters will help you.
Thanks for the answer, the suppress_filters option is what I had found too, but I’m looking for something a little different, I need to be able to query for specific languages, and it must not affect that main loop. Ie, I need to be able to filter the posts by not by the currently selected language, but by a language that I specify on PHP level, for example:
get_posts([
'meta_key' => 'language',
'meta_value' => 'en'
]);
to retrieve all english posts. So I guess I could also ask how the language information are associated with the posts? Via meta data? Via taxonomies? Something different?
I get it now, let me contact our developers to check if that’s possible. I’ll keep you posted.
Hi Timo,
here’s what our dev says:
“I believe that first you could redirect the customer on this link: https://wpml.org/documentation/support/wpml-tables/ so that hopefully answers his question on how WPML stores the language information as this is pretty hard to explain over a few words 🙂
We don’t store the language information in post meta as he might be thinking based on his code snippet but we create individual posts in each language and we connect them with our own database tables.
Regarding the customer’s main concern on how to filter and fetch programatically the posts belonging only to one language, we have many ways to do that but they are all mainly using Filters.
We list most of those public filters (that we make sure that stay supported also) here: https://wpml.org/documentation/support/wpml-coding-api/wpml-hooks-reference/
In this particular case I would recommend this one: https://wpml.org/wpml-hook/wpml_switch_language/
With this filter he would simply have to switch language before performing any query. This would return the results in the given language.”
I hope it helps Timo.
That could work, if anything fails I should be able easily query the database manually using that information – thanks 🙂
Regards
Timo
Hello!
I’m planing to buy the WPML but I have some questions first.
I’m developing a marketplace, using Dokan, and the Gon theme. The theme is compatible and I got the Dokan +wplm plugin also. I want my client’s website to have the options of English, Portuguese and Chinese and also the Dollar, Real and Yuan currencies.
1: the only thing I need to buy is the Multilingual CMS package ($79) in order to make all of this happen?
2: I already translated all the .po files to Portuguese (because all the plugins/theme files I’m using came in english), BUT, some of theme/plugin files have some strings inside of the code, like, either there are not .pot files, or the website just recognize the strings that are inside the code. I want to know if WPML also translate this strings inside the code or just the strings that comes with the .pot files.
Thank you!!
Hello,
thanks for your interest in WPML and your questions:
1. Yes, you will find all required plugins in the CMS package, please check the link
https://wpml.org/documentation/related-projects/woocommerce-multilingual/#required-plugins
2. If a theme/plugin is WPML compatible and tested by our Compatibility Team all extra strings will appear in the String Translation panel (you need to install the WPML String Translation plugin) and this is happening thanks to having these strings included in the WPML
config file (it’s an xml file). So if a specific string isn’t appearing in your po/pot files you can add it to the xml file if you have some dev skills and this way it becomes available to WPML and translation.
Hello, There is a skipping after the final approval in payment section on our homepage. I have a problem with this.
We are currently deactivating wpml, and the payment is in progress. What should I do?
-> soulhada.com
Hello,
I checked the WPML account with your email (the one you posted this comment with) and I can see you have an active WPML subscription (Multilingual CMS) which expires May 25, 2018. Did you start any other translation? If so, what’s the email you used?
moon@redtie.co.kr
thank you for reply
The subscription associated with the email you just sent me is also active, expires May 25, 2018. If you didn’t get your credentials, please check your spam folder or reset your password using this link:
https://wpml.org/account/lost-my-password/
Hello, this is a company ‘RedTie’ in South Korea.
I purchased your ‘WPML’ plugin for having the payment system, but it doesn’t work in our website.
Could you let me know the reason of it?
Please refer to the attatched images for details.
If you need anything more information, please let me know.
Thank you for your help.
homepage address -> http://www.soulhada.com
WC pages
Shop base: #30121 – /%ec%83%81%ec%a0%90/
Cart: #35 – /cart/
Checkout: #36 – /checkout/
My account: #30097 – /my-account/
Hello,
could you please open a ticket in our support forum?
https://wpml.org/forums/forum/english-support/
We provide help for our customers there. Thanks a lot!
Hi again
I’m redtie from south kroea who ask wpml problem yesterday
I expect your answer but did’n get it so I summarize my problem again. plz check that
I purchased your plugin ‘WPML’ and installed at my site (http://www.soulhada.com)
When I deactive WPML plugin, my woocommerce checkout payment is normally working good,
but I switch status active WPML plugin, woocommerce checkout payment do not working.
I made all the translation pages in wpml to solve this problem.
but it did not working yet.
Please let me know how can I fix it.
Thank you for your help.
Hello,
I replied to your comment (please check here) and asked you to report your issue in our support forum. Did you create a ticket? If you did and nobody replied, please share the link with it and I’ll contact our supporters. Here I’m answering pre-sales questions. I hope it helps.
Hello
I would like to buy WMPL for multilingual sites.
Currently, the basic (blog) package seems to support all I need but I might need in the near months some of the cms verison.
Is it possible to start with the basic and upgrade on a live site to the full version while keeping all settings and translations?
If so, what will the upgrade price be? The difference between the 2 packages?
Thanks,
Sharon
Hello Sharon,
Thanks for your interest. Yes you will be able to upgrade to the CMS version by paying the difference only. All settings will remain the same.
Kind regards,
Can you restrict a currency to only be useable if the shipping address is in a certain country? For example, our client sells both in the UK and the US but the product in the US needs to be more expensive due to shipping costs. Is there a way to make sure that people paying in £ can only buy in the UK?
Hi Aaron,
I’m sorry but this is not possible right now. We have a feature request open in our system since you are not the first one asking about that feature. So our developers will add it but I really cannot say when exactly. For the time being, not possible. I’m sorry.
Hi,
How do I get https://www.screencast.com/t/6JV5MfsT4f2
1) STRING TRANSLATION
2) I also paid over the rate for Multilingual Blog $29.00 (Order #1336874 was placed on August 7, 2017)
3) How can I make sure that I have Multilingual CMS next subscription next year?
Martha
Hello Martha,
You can upgrade to the CMS version to access these modules at any time. Log in to your account and you will see a link to do it for the difference (50$ more)
Kind regards,
Hi,
I have question about WooCommerce Multilingual extension. You have mentioned that this extension provide Multi-currency payment feature. I need to change currency as per user select language. Please let me know that I have to configure product price for each products or it’s automatically switch product price based on language select or currency select.
Waiting your quick response.
Thanks,
– Krishna
Hi Krishna,
yes, you can configure your currency to be switched automatically for specific language. More details here:
https://wpml.org/documentation/related-projects/woocommerce-multilingual/multi-currency-support-woocommerce/
hi,
i am using woocommerce plugin for my onlinestore,
my company is based in malaysia, but we selling worldwide for USD,
for now i need an selection of currecy myr with different pricing with usd ,
and we need add in a sales tax as well if charge with myr .
we are using ipay88 for payment gateway is it compatible ?
Hi,
“we need add in a sales tax as well if charge with myr .” right now it’s not possible to calculate taxes only in one currency (but we have a feature request ticket for it in our development queue ). For now you can enter tax in default currency and it will be calculated to other currencies based on the exchange rate. So the only way to implement it in the way how you need is to include the tax in your product price and use custom prices for the second currency. Sorry I didn’t have any better news.
About ipay88. Which specific WooCommerce extension you plan to use? Anyway, here’s the list of the extension we are compatible with:
https://wpml.org/documentation/woocommerce-extensions-compatibility/
Hi,
I already purchased a year ago and now want to change to lifetime. When I purchased the last time you charged me 21 Spain tax rate. But we are located in the Canary Islands, while we belong to Spain the European Union we are a special TAX EXEMPT zone and we do not pay foreign sales tax.
You can find additional information in English at:
https://ec.europa.eu/taxation_customs/business/other-taxes/turnover-taxes-canary-islands_en
How can I make sure this time that you won’t charge me sales tax?
Thanks.
Best regards, Frank.
Hello Frank,
I have edited your user account so that you can renew VAT-free. Please write back here https://wpml.org/home/contact-us/contact-form/ if you need any further help.
Kind regards,
Dear WPML Team,
I’m hesitating to buy your product because I’m not 100% sure about that is good for me. I have a plugin where I added custom fields and I would like to translate it because I’m creating a multilanguage site. Only these custom fields are not translated. Are there any requeirements to translate a plugin’s 3rd custom fields? Is there any chance to get a 7 or 3 day limited trial to check this?
I don’t would like to write here the name of the plugin but If you need I can write it but not in public.
Thank you and Kind Regards,
Gergely
Hi Gergely, it depends on how the fields were implemented or/and the plugin you use.
For example, custom fields created with the Toolset Types plugin or ACF plugin are translatable with WPML.
You can check plugins compatible with WPML here:
https://wpml.org/documentation/plugins-compatibility/
If a plugin is not listed there, it only means that we didn’t test it. You can test WPML for 30 days without any risk. Please check our refund policy https://wpml.org/purchase/refunds-policy/
If you want to contact us privately, please use this form or send us a message via WPML Facebook.
https://www.facebook.com/WPMLcms/n
Can I upgrade to Multilingual CMS lifetime before my renewal? I can’t find any other way to contact you guys other than this comment thread.
Hi,
Yes, you can. You can do it any time. In your WPML account you will find appropriate links.
That’s the way we answer pre-sales questions. You can also send us a private message via our WPML FAcebook
For WPML customers we have a support forum.
We have used shopisle pro theme in wordpress website, we are looking for purcahse wpml for our another language in website.
We need to clarify whether the wpml support with our website theme or not ?
Please respond ASAP
Hello,
I checked and the shopisle pro theme wasn’t tested by our Compatibility Team but I found this article on the theme’s authors page:
https://themeisle.com/blog/create-multilingual-wordpress-website-using-wpml/
so I think it with work with WPML. In case it doesn’t, we can refund your order if you notify us within 30 days, by using this form: https://wpml.org/purchase/refunds-policy/
Please note, that even if a theme is not compatible with WPML you can still translate posts, pages, categories, menu in most cases.
hello. Please help me: Im creating only one website. I need only one licenze for one website. How can I get only one license ? I dont need more. please tell me price. I dont need pay 79 $ … please help
Hi Vladimer,
we don’t provide single licenses. If you don’t want to spend $79, you can get started with the $29 one and upgrade to the $79 later by paying the difference. The upgrade happens when you choose a link in your WPML account and you won’t need to change anything in your site. The difference is that in the $79 you have more WPML plugins (think about them as extensions).
Hello –
1. A few days ago I bought the Multilingual Blog and I want to upgrade to the Multilingual CMS. I read that I could pay the difference to upgrade. How do I do this?
2. Is this plugin compatible with auto-translation plugins? Or, will they conflict? I ask because I want to manually translate my top posts, but won’t be able to translate the 600+ that we have with our time/budget available.
Thanks!
Hi,
1. Yes, that correct. Please log into your WPML account and you will find a link to upgrade.
2. We didn’t check the plugin you mentioned but you should be very careful to do so. Google and other search engines don’t like auto-translated contents. The question is: why would you like to do so? If you want to translate your website to attract organic traffic to your site, only human made translations will help.
Of course you can still provide auto-translated content but for such cases you should use robots.txt to block search engines from crawling such pages.
According to Google’s guidlines for multilingual websites:
Source: https://support.google.com/webmasters/answer/182192?hl=en&ref_topic=2370587#1
Hello, i could not find any pre-sales support at your website so i am trying to contacting you from here. I am sorry if this is the wrong place to ask the question. I would like to ask if there is a feature to show a specific translated version of the website, automatically to the visitors , according the IP Address from which they are visiting the website from. Also if we set up as main language Greek for example and translate the website in German , could we later change this ? Is there a way that customers from Germany could directly see the German version without choosing the language icon ? Thank you very much in advance
Hello Dimitris,
that’s the right place to ask pre-sales questions. We just work on the weekend so forgive me my late reply.
WPML has an option to redirect your visitors according to the language they have set in their browser but we don’t recommend using this option. It might prevent search engines from indexing your site in other languages. Better solution is to add a language switcher (language selector, with flags for example) and make it stand out. This way user will switch to the appropriate version themselves.
Check Hint #4 in our WPML
Facebook.
Please note that if you have good content on your websites in diffrent languages, you will get more organic traffic in a natural way from search engines (Google and the like) and the search engines will serve direct links to pages in the user language. In other words, you don’t need this automatic redirection at all.
Hello again
I posted a question a couple of hours ago but my post was deleted.
Could you kindly let me know if there is an option, the visitors to see directly a specific translated version according to the country IP address they are visiting us from ?
Thank you
Hi again. Your previous question wasn’t deleted but it was waiting for moderation. I just replied. I hope my answer helps.
Hi
I’m using muffin builder (betheme), which package should I buy to make it work? multilingual blog or multilingual cms?
To translate pages created with page builder you need the “Multilingual CMS” version.