Hi.
I am building an online course website and using Eduma child theme with learnpress. I want to have a multilingual website. However, I also want to translate all strings on the website. Like in locotranslator plugin where you can translate the entire website via strings even sentences with %s.
Hello Emin,
WPML lets you translate all content of your site https://wpml.org/documentation/getting-started-guide/
There are a few issues with LearnPress and I cannot say it will work 100% with WPML. You can try WPML and see how it works. If you need help our support team will assist you in the forum. We also have a 30-day Refund policy https://wpml.org/purchase/refunds/
I develop a bilingual eshop and I use Polylang plugin but conflicts arise with the template. So I decide to use your plugin (template’s developer suggests yours).
Hello,
You are welcome to pay with your credit card directly by selecting Alternative payment method at checkout. You will be redirected to Stripe, which is the payment processor.
I would like to install WPML plugin for my WordPress Website (Envato Theme template: Flatsome), but it seem have different version between your official website and WordPress Plugin store.
We would like to build our website able to swap English (local language), Chinese(optional) or Japanese(optional). There have some question show as below, pls kindly advise.
Some page or content, I would like to stay English state, can I do it?
Official version or WordPress Plugin store version, which one suit for my case?
Do you have any install, setting and payment guideline share for us?
Do you have any life plan? Any Chrsitmas discount code offer ^^? Can you advise which plan suit for me?
1.Some page or content, I would like to stay English state, can I do it?
Yes, you can.
2. Official version or WordPress Plugin store version, which one suit for my case?
I’m not sure what you are referring to by “WordPress Plugin store”. You will see all WPML plugins in your WPML account and we recommend using the recent version. We are compatible with the Flatsome theme.
So i need to buy the plan, and create account what you provided from your side, and then download the plugin from this official website, and upload to my WordPress platform, right?
Hello, I noticed that you deducted money from my account even though I did not renew your service. I no longer use your services. Return my money with the service, please cancel me. Thanks
2. Yes, after applying machine translations you can edit them. Of course, you don’t need to use machine translations at all and you can insert your own translations.
I am running a website that has your plugins installed. They were installed by an agency and have now expired. I am trying to renew the plugins so I purchased a renewal. However, it is not giving me access to the product key. Nothing shows up on downloads and when I go to the support forum it tells me that I must make a purchase to use it. I have already made a purchase. Please help because our website is not functioning properly.
Hello Andro,
I am sorry for this. The invoice is pending payment, which means we have not charged you for it. You need to log in to your account and you will find a button to pay for it. Go to your Payment history and invoices page and you will find the invoice there. Click View order and you will find the button to pay and proceed to checkout. If you need to request a new password you can do it here https://wpml.org/account/lost-my-password/
Hello Osama,
If you don’t pay for the renewal you will be able to keep using WPML files as they are installed on your site but without receiving updates or support.
Could you please contact our support forum for further help? Here, in pre-sales questions, we are answering pre-sales questions and our support forum is the right place to ask technical questions. Thank you.
Hello Rahela,
you can get the key only if you buy from us, from this site (wpml.org). Please check with the authors of the site https://wpstarterpack.com if they provide any instructions for using WPML. WPML is a set of plugins that you can install manually as well (go to Plugins -> Add new and upload the plugin) but you won’t be able to register it. To register WPML you need to buy it from us.
hii i uploaded the wpml plugin and i choose english language first and then spanish,In setting also there is showing english, but on page there is showing spanish first. i don’t want to show spanish first.so what should i do. please help
Could you please open a ticket on our support forum? https://wpml.org/forums/forum/english-support/ One of our experts will help you to sort out your issue. Here, we reply only to pre-sales questions. Thank you.
Hello,
yes, you can use WPML on your WordPress Multisite. The Multilingual CMS package will suffice in this case because you need to use only one registration key.
Can you provide more information about automated translation. ? Is 2000 credits per month is worth to translate 2000 words? If i need more credits, how much I have to pay extra?
Microsoft Azure = 1 credit/word
Google Translate = 2 credits/word
DeepL = 4 credits/word (we might want to change it to 3 credits/word soon – depending on the DeepL prices)
Im intressted of the wpml plugin, but would like to know following questions before buying.
1. Is WPML compatible with the plugin Svea Checkout by thegeneration?
2. What happens after 1 year, when updates and support is no longer avaliable (if you do not pay for account renewal). What happens if example the plugin will not work after 1,5 year?
And is it possible to make account renewal anytime? even after example 2 years?
3. Is it possible to change currency with the plugin?
I would like to get multiple currency avaliable for my customers.
I have tested many other plugins that can change currency, but non where compatible with Svea Checkout.
Why I think only your plugin works, is because on sveas webste they show a demo site and I can see that currency switch is possible, and when I inspect the site to see what it is I see it is WPML. You can also see it here: https://sco-demo.tgen.se/
The language on that site is set to Svenska/Swedish.
4. Is it possible to test the plugin with my site, and all my plugins to see if everything works before buying?
I really want to know if this works with all my plugins and everything before buying.
If the answers looks positive, im intressted of the Multilingual Agency, because im going to make alot more websites in the future.
1.
the Svea Checkout plugin hasn’t been tested by our Compatibility Team and from this point of view we cannot consider it compatible with WPML. Yes, the demo site from your link uses WPML and there is a good chance that WPML works fine with this plugin.
You can buy WPML with our refund policy in mind and test it yourself (you will have 30 days to request a refund).
2.
An active WPML subscription is required for getting new versions of our plugins (updates) and to access our support forum.
You will be getting updates for the whole first year. After 11 months you will get an email from us informing you that your WPML subscription will be automatically renewed soon (in a month) and you will have an option to cancel it. Then, we will send you a second reminder, a few days before your subscription expires.
Yes, you can renew your WPML subscription later on, after a year or two years.
Hi, I am building wordpress.com website with an e-commerce plan using a Flatsome theme on the “Local” program. What I want to know, after watching quite a few videos on your plugin, is can I have a video cover page (or any cover page) with two, big buttons for two different languages. If yes, can you refer me to a video or a text link that explains how to set this up with your product? As I have only seen videos that explain how to put the language selection in the header, footer etc. and that being sort of small text not a dedicated big button. Thank you.
We don’t have any materials explaining how to do so, can you please explain to me why you would need this feature? Please note that you will get traffic to your websites from Google (and other search engines) to other pages and subpages. If you could share a website that has something similar, it would also help.
Hi, last year I purchased wpml for 3 sites, it expired. Currently my two sites working great. But I didn’t used my third website key. Now I want to use this key bu not able to register it
Hello, you need to have an active subscription to register a new website. Please renew your subscription and you will be able to register your site again and you will also have access to updates.
When I purchased wpml, said me that I can use it up to 3 websites. But currently, You said to me that, You can not use your right. It is my right to use this plugin in 3 websites, but You are not giving my right.
You can still use WPML plugins on 3 websites (and even more). What you cannot do is to register your sites without an active subscription. Here’s what you can do, if you don’t want to renew your subscription. If you have your WPML plugins saved on your local drive, simply grab the zips, log into your WP site, go to Plugins -> Add new and upload the zips. But you won’t be able to register your new site. If you don’t have your zips saved anywhere, you can download the plugins from your existing site via ftp. You can consider renewing your subscription. A few days ago we released a new important version: https://wpml.org/changelog/2020/12/wpml-4-4-7-compatible-with-wordpress-5-6-and-php-8/ and it’s safer to use the most recent version.
You can use WPML on three websites but you cannot register WPML without an active subscription. To use WPML you don’t need an active subscription, to register WPML, an active subscription is needed. I don’t understand what you mean by saying that you cannot use WPML on 3 websites. What are your exact steps and which one is preventing you from installing WPML on your third site?
Hello,
me again. We have doubled checked your case with our admins and your subscription wasn’t renewed automatically and that’s why it not active now (on August 17, 2020 it failed and your subscription was set on hold). If you want to register your site, you can renew it for $59.
Our admins have checked our logs and we sent you three emails:
1) 2020-07-18 05:08:51.796
Subject: (your name) your WPML account is about to renew on August/17/2020
2) 2020-08-14 03:03:44.226
Subject: Your WPML account will renew in three days
3) 2020-08-24 00:50:47.915
(your name), your WPML account has expired (action needed)
Plugins Used –
WooCommerce
Custom Permalinks
Cyclone Slider
Google Analytics Dashboard for WP (GADWP)
Imagify
Permalink Manager Lite
Photo Gallery
Redirection
Content Views
Save Contact Form 7
Yoast SEO
Smush
WP Video Lightbox
Will the latest version of WPML be compatible with it?
Good morning,
Is your plugin compatible with the following ?
1. Element or
2. https://bookingwp.com/plugins/woocommerce-appointments/
Thanks
Hi Dennis,
1- Yes, https://wpml.org/plugin/elementor/
2- We did not test this one https://bookingwp.com/plugins/woocommerce-appointments/ . These are the appointments plugins we tested https://wpml.org/plugin/?wpv_view_count=120064&wpv-plugin-functionality=0&wpv_post_search=appointments&wpv_filter_submit=Search
Remember we have a 30-day refund policy to let you try WPML https://wpml.org/purchase/refunds/
Hi.
I am building an online course website and using Eduma child theme with learnpress. I want to have a multilingual website. However, I also want to translate all strings on the website. Like in locotranslator plugin where you can translate the entire website via strings even sentences with %s.
Is it possible with WPML?
Hello Emin,
WPML lets you translate all content of your site https://wpml.org/documentation/getting-started-guide/
There are a few issues with LearnPress and I cannot say it will work 100% with WPML. You can try WPML and see how it works. If you need help our support team will assist you in the forum. We also have a 30-day Refund policy https://wpml.org/purchase/refunds/
Hello,
I develop a bilingual eshop and I use Polylang plugin but conflicts arise with the template. So I decide to use your plugin (template’s developer suggests yours).
Have I to follow the migration process as you describe it (https://wpml.org/documentation/related-projects/migrate-polylang-wpml/) or can I disable the polylang plugin and connect them manually (pages and products are few)?
Thanks in advance.
Hello Maro,
It’s always better to follow this article https://wpml.org/documentation/related-projects/migrate-polylang-wpml/
If you need any help our support team will assist you in the forum.
Best,
Hello,
why I can`t use Credit Card or Visa to buy WPML? the payments method I only found is PayPal & Stripe
Thanks in advanced,
Hello,
You are welcome to pay with your credit card directly by selecting Alternative payment method at checkout. You will be redirected to Stripe, which is the payment processor.
Let me know of any other questions.
Hi sir/ miss:
I would like to install WPML plugin for my WordPress Website (Envato Theme template: Flatsome), but it seem have different version between your official website and WordPress Plugin store.
We would like to build our website able to swap English (local language), Chinese(optional) or Japanese(optional). There have some question show as below, pls kindly advise.
Some page or content, I would like to stay English state, can I do it?
Official version or WordPress Plugin store version, which one suit for my case?
Do you have any install, setting and payment guideline share for us?
Do you have any life plan? Any Chrsitmas discount code offer ^^? Can you advise which plan suit for me?
Thanks in advance,
HS
Hello,
thank you for your interest in WPML.
1.Some page or content, I would like to stay English state, can I do it?
Yes, you can.
2. Official version or WordPress Plugin store version, which one suit for my case?
I’m not sure what you are referring to by “WordPress Plugin store”. You will see all WPML plugins in your WPML account and we recommend using the recent version. We are compatible with the Flatsome theme.
3. Yes:
https://wpml.org/documentation/theme-compatibility/create-multilingual-websites-using-flatsome-and-wpml/
https://wpml.org/documentation/getting-started-guide/
4. We don’t have any lifetime plans. The Multilingual CMS is the best option for you.
Hello Anges:
So i need to buy the plan, and create account what you provided from your side, and then download the plugin from this official website, and upload to my WordPress platform, right?
Thanks,
HS
Hello,
I’m not sure what you mean by “this official website”, if this site (wpml.org), yes, that’s true. You will find all needed plugins in the Downloads section in your wpml.org account. These instructions will help:
https://wpml.org/documentation/getting-started-guide/#installing-and-configuring-wpml
i want that my website is multi language and multiple currency
Hello,
if you need to make your website multi-language and use multiple currencies and if you are using the WooCommerce plugin, WPML will help. You need the Multilingual CMS package and then follow this documentation: https://wpml.org/documentation/related-projects/woocommerce-multilingual/
Hello, I noticed that you deducted money from my account even though I did not renew your service. I no longer use your services. Return my money with the service, please cancel me. Thanks
Jiri Dymáček
Hello Jir,
of course, you can request a refund. Please follow the instructions here:
https://wpml.org/purchase/refunds/
or contact us directly via this form:https://wpml.org/home/contact-us/contact-form/
and we will refund your order.
What you buy from us is a subscription that auto-renews and you need to cancel it manually if you don’t want to be charge after the first year.
BY Mistake I wrote the wrong email when I bay WPML
can any one help me
Hello Ebrahim.
I have replied to your mail about this.
Kind regards,
Do you have general terms & conditions available?
Hello,
we don’t I’m afraid but WPML (similar to most WordPress plugins) is released under the GPL license. Here’s more about the WPML Trademark policy
Hi,
I have two questions.
1. Does WPML translates from English to Korean?
2. Does the plugin easily allows to edit the translation?
Regards,
Shahbaz
Hello,
1. If you are interested in using machine translations, yes, Korean is supported:
https://ate.wpml.org/mt_langs
Please note that WPML doesn’t translate your content automatically. You need to use our ATE editor, you can read more about it here: https://wpml.org/documentation/translating-your-contents/advanced-translation-editor/
2. Yes, after applying machine translations you can edit them. Of course, you don’t need to use machine translations at all and you can insert your own translations.
Hello
Do U have some discount for NGO?
Yes, please contact us via this form: https://wpml.org/home/contact-us/contact-form/, and we will explain the details.
Hello,
I am running a website that has your plugins installed. They were installed by an agency and have now expired. I am trying to renew the plugins so I purchased a renewal. However, it is not giving me access to the product key. Nothing shows up on downloads and when I go to the support forum it tells me that I must make a purchase to use it. I have already made a purchase. Please help because our website is not functioning properly.
Thank you.
Hello Andro,
I am sorry for this. The invoice is pending payment, which means we have not charged you for it. You need to log in to your account and you will find a button to pay for it. Go to your Payment history and invoices page and you will find the invoice there. Click View order and you will find the button to pay and proceed to checkout. If you need to request a new password you can do it here https://wpml.org/account/lost-my-password/
Kind regards,
Hello
Do i need to pay every year or one time payment?
And what happen if i dont renew for new year ?
Best regards
Hello Osama,
If you don’t pay for the renewal you will be able to keep using WPML files as they are installed on your site but without receiving updates or support.
Best,
Hello everyone!
I wanna put another logo when i change the website language and I use wpml plugin.
How should i do that?
Hello!
Do you mean you want to have a different logo per language? If so, you can do this with out Translation media plugin (included in the CMS version)
https://wpml.org/documentation/getting-started-guide/media-translation/
Let me know?
Dear Mersedes
I tried this way but it doesn’t work and I don’t know why.
Could you please contact our support forum for further help? Here, in pre-sales questions, we are answering pre-sales questions and our support forum is the right place to ask technical questions. Thank you.
Actually i’ve just found out that all pictures doesn’t display at my english language!!
Please open a ticket on our support forum: https://wpml.org/forums/forum/english-support/
Hello there
Did you recieve my reply?
I really need your help
Yes, you can provide a different logo. In case you have issues, you can access our support forum for help, see some examples: https://wpml.org/forums/topic/different-logo-image-per-language/#post-1654633
Hello,
I bought few months ago WP starter pack and WPML was included in this package – lifetime use.
https://wpstarterpack.com
Please advise how can I use and activate this plugin on my website?
How to get API key…
Thanks!
Rahela
Hello Rahela,
you can get the key only if you buy from us, from this site (wpml.org). Please check with the authors of the site https://wpstarterpack.com if they provide any instructions for using WPML. WPML is a set of plugins that you can install manually as well (go to Plugins -> Add new and upload the plugin) but you won’t be able to register it. To register WPML you need to buy it from us.
hii i uploaded the wpml plugin and i choose english language first and then spanish,In setting also there is showing english, but on page there is showing spanish first. i don’t want to show spanish first.so what should i do. please help
Thanks
Could you please open a ticket on our support forum? https://wpml.org/forums/forum/english-support/ One of our experts will help you to sort out your issue. Here, we reply only to pre-sales questions. Thank you.
What is the minimum memory that must have my hosting to run WPML??
Hello. At least 128MB while 256MB is recommended: https://wpml.org/home/minimum-requirements/
Hi,
Does this work with WP Multisite installation? If so, which of the packages do I need to buy to run it properly?
Thanks!
Hello,
yes, you can use WPML on your WordPress Multisite. The Multilingual CMS package will suffice in this case because you need to use only one registration key.
Can you provide more information about automated translation. ? Is 2000 credits per month is worth to translate 2000 words? If i need more credits, how much I have to pay extra?
Microsoft Azure = 1 credit/word
Google Translate = 2 credits/word
DeepL = 4 credits/word (we might want to change it to 3 credits/word soon – depending on the DeepL prices)
If you need more credits, yes, you need to pay more:
https://wpml.org/documentation/automatic-translation/automatic-translation-pricing/
Hello,
Im intressted of the wpml plugin, but would like to know following questions before buying.
1. Is WPML compatible with the plugin Svea Checkout by thegeneration?
2. What happens after 1 year, when updates and support is no longer avaliable (if you do not pay for account renewal). What happens if example the plugin will not work after 1,5 year?
And is it possible to make account renewal anytime? even after example 2 years?
3. Is it possible to change currency with the plugin?
I would like to get multiple currency avaliable for my customers.
I have tested many other plugins that can change currency, but non where compatible with Svea Checkout.
Why I think only your plugin works, is because on sveas webste they show a demo site and I can see that currency switch is possible, and when I inspect the site to see what it is I see it is WPML. You can also see it here: https://sco-demo.tgen.se/
The language on that site is set to Svenska/Swedish.
4. Is it possible to test the plugin with my site, and all my plugins to see if everything works before buying?
I really want to know if this works with all my plugins and everything before buying.
If the answers looks positive, im intressted of the Multilingual Agency, because im going to make alot more websites in the future.
I look forward for your answers!
best regards,
André
Hello,
1.
the Svea Checkout plugin hasn’t been tested by our Compatibility Team and from this point of view we cannot consider it compatible with WPML. Yes, the demo site from your link uses WPML and there is a good chance that WPML works fine with this plugin.
You can buy WPML with our refund policy in mind and test it yourself (you will have 30 days to request a refund).
2.
An active WPML subscription is required for getting new versions of our plugins (updates) and to access our support forum.
You will be getting updates for the whole first year. After 11 months you will get an email from us informing you that your WPML subscription will be automatically renewed soon (in a month) and you will have an option to cancel it. Then, we will send you a second reminder, a few days before your subscription expires.
Yes, you can renew your WPML subscription later on, after a year or two years.
3.
Yes, it is (if you use WooCommerce)
4. No, it’s not but you can buy WPML without any risk because we provide the refund policy:
https://wpml.org/purchase/refunds/
Hi, I am building wordpress.com website with an e-commerce plan using a Flatsome theme on the “Local” program. What I want to know, after watching quite a few videos on your plugin, is can I have a video cover page (or any cover page) with two, big buttons for two different languages. If yes, can you refer me to a video or a text link that explains how to set this up with your product? As I have only seen videos that explain how to put the language selection in the header, footer etc. and that being sort of small text not a dedicated big button. Thank you.
We don’t have any materials explaining how to do so, can you please explain to me why you would need this feature? Please note that you will get traffic to your websites from Google (and other search engines) to other pages and subpages. If you could share a website that has something similar, it would also help.
Hi, last year I purchased wpml for 3 sites, it expired. Currently my two sites working great. But I didn’t used my third website key. Now I want to use this key bu not able to register it
Hello, you need to have an active subscription to register a new website. Please renew your subscription and you will be able to register your site again and you will also have access to updates.
When I purchased wpml, said me that I can use it up to 3 websites. But currently, You said to me that, You can not use your right. It is my right to use this plugin in 3 websites, but You are not giving my right.
You can still use WPML plugins on 3 websites (and even more). What you cannot do is to register your sites without an active subscription. Here’s what you can do, if you don’t want to renew your subscription. If you have your WPML plugins saved on your local drive, simply grab the zips, log into your WP site, go to Plugins -> Add new and upload the zips. But you won’t be able to register your new site. If you don’t have your zips saved anywhere, you can download the plugins from your existing site via ftp. You can consider renewing your subscription. A few days ago we released a new important version: https://wpml.org/changelog/2020/12/wpml-4-4-7-compatible-with-wordpress-5-6-and-php-8/ and it’s safer to use the most recent version.
Again you said me that you can use it in 3 website. But currently i am not able to use it in 3 websites.
You can use WPML on three websites but you cannot register WPML without an active subscription. To use WPML you don’t need an active subscription, to register WPML, an active subscription is needed. I don’t understand what you mean by saying that you cannot use WPML on 3 websites. What are your exact steps and which one is preventing you from installing WPML on your third site?
Hello,
me again. We have doubled checked your case with our admins and your subscription wasn’t renewed automatically and that’s why it not active now (on August 17, 2020 it failed and your subscription was set on hold). If you want to register your site, you can renew it for $59.
Our admins have checked our logs and we sent you three emails:
1) 2020-07-18 05:08:51.796
Subject: (your name) your WPML account is about to renew on August/17/2020
2) 2020-08-14 03:03:44.226
Subject: Your WPML account will renew in three days
3) 2020-08-24 00:50:47.915
(your name), your WPML account has expired (action needed)
Hello,
Im wondering if it is possible the test the plugin before buying?
I would like to know if it is compatible with Svea Checkout?
I Also like to know if I can change currency with this plugin?
Im intressted of the Multilingual Agency package.
Best regards,
André
I have already replied to your question. I think you posted the same comment twice.
Hi,
We have a website with following configurations
WordPress:4.7.19
Woocommerce:3.4.4
PHP version:7.2.34
Plugins Used –
WooCommerce
Custom Permalinks
Cyclone Slider
Google Analytics Dashboard for WP (GADWP)
Imagify
Permalink Manager Lite
Photo Gallery
Redirection
Content Views
Save Contact Form 7
Yoast SEO
Smush
WP Video Lightbox
Will the latest version of WPML be compatible with it?
Hello,
you can check all plugins compatible with WPML on this page:
https://wpml.org/plugin/
please scroll it down and you will see a list with all plugins and a search where you can put the name of your plugin.
Does WPML now support a language switcher as a proper dropdown that can be inserted into the menu without any hassle?
I last used your product some years ago. Back then it was not possible
Yes, this feature is available now.