Hello Wojciech,
I see you are entering a VAT number which does not get validated in the VIES system.
Can you double check that the number is the right one?
I am facing the following dilemma. I have a small web agency for wordpress websites. I want to have a global version .com, and couple of regional versions .nl and .bg . I already own the domain names so I was just wondering if i can make a copy of my website and host it under the three different domain names:
websamuro.com
websamuro.nl
websamuro.bg
Translate and adjust content manually for the respective regions. I know that your plugin can help with the translation and point do a different domain such the above mentioned ones. But the reason why i am undecided about buying WPML is because I want to have a geo-specific content for the BG and NL versions of the website, is that possible with WPML?
merhaba Aboneliğimle ilgili yanlış anlaşılma oldu. Bana mtaskin@snh.com.tr adresine mail attınız ve verdiğim cevaplar için çok özür dilerim . Maillerim de belirttiğim gibi aboneliğin devam edilmesini istiyorum. Yine mail de Kredi kartı bilgilerin de yapılan yanlışlık bu site üzerinden ödeme aracı değiştirilerek düzeltildi. Kayıtlı kredi cart bilgilerimden aboneliğin devamı için $59 tahsil edilmesini istiyorum.
Teşekkürler.
Hello there.
The mails we sent were also inaccurate. We apologize. Our payment instrument credit card information has been updated. We request $ 59 withdrawn from this credit card to continue our annual subscription.
Thank you
If I want to renew and upgrade my Multilingual CMS subscription to the Multilingual Agency subscription. How much it will cost and what special offer can I get ?
It would depend on when your subscription will end. If you access to your WPML account page, you will see exactly how much you should paid for renewing and changing you current subscription: https://wpml.org/account/downloads/
If I want to renew and upgrade my Multilingual CMS subscription to the Multilingual Agency subscription. How much it will cost and what special offer can I get ?
It would depend on when your subscription will end. If you access to your WPML account page, you will see exactly how much you should paid for renewing and changing you current subscription: https://wpml.org/account/downloads/
Everything will keep working on your site as-is, BUT you will no longer receive updates or suport.
If you renew after the renewal date you will lose the discount.
My juliusgroup.com wordpress site was previously implemented by a software vendor, who no longer support our site now. It has several plugins: WPML multilingual CMS (4.1.3), WPML string translation (2.9.1) and WPML translation management (2.7.2). And the WPML translation management causes “jQuery.browser is deprecated” issue.
I’ve several questions:
– will the issue on “jQuery.browser is deprecated” be solved via upgrade of WPML translation management plugin?
– if I want to upgrade the 3 WPML plugins at the same time, which package should I purchase?
Hello Stephen,
The first step is always updating all plugins. You will need the CMS version, which includes all the modules.
If you need technical help, once you have your own subscription you will be able to ask in our forum.
It cannot be more true to update all plugins asap.
But I would like to check:
– the WPML translation management causes “jQuery.browser is deprecated” issue in its older version?
– will the issue on “jQuery.browser is deprecated” be solved via upgrade to WPML CMS version?
Hello Stephen,
This issue appeared because of latest WordPress update and the jQuery changes introduce by it.
But yes, it should be solved in our latest WPML version. 🙂
I hope it helps.
I’m a volunteer for a global academic umbrella organization that represents 10 regional organizations from around the world. I am in the process of migrating the current website from Drupal to WordPress and adding multilingual functionality to better serve our community. Our organization has very little funding, so we must be careful with each purchase we make. Would it be possible to access a trial or demo version of WPML so that we can assess it before purchasing?
Hello Hannah,
Thanks for your interest. I am afraid we do not offer free tests of WPML. You are welcome to try it and if it does not work for you, we will refund you. You have up to 30 days to try it https://wpml.org/purchase/refunds/
We don’t provide this kind of translation and we also recommend it. For SEO purposes, each content should be translated on its own URL.
You may find more information here: https://wpml.org/documentation/support/multilingual-seo/
You can’t download our WPML Multilingual CMS from WordPress repository. You need to go to your WPML account and download it from there: https://wpml.org/account/downloads/
So this means I cannot install it automatically directly from WordPress.
I need to do a manual installation after I download the plugin separately from your site
is that correct?
Exactly, for the first time it will work that way. Once you have installed it, you need to registered and from that moment, you should be able to update it directly from your WordPress installation.
I hope it helps.
Just at the bottom of the payment page, there is another option available when you click on the link “Use a different payment processor”.
I hope it helps.
Good morning, i have a couple of questions around the specific automatic translation, which i could not quiet work out.
Firstly: Are the costs a one off. for example if i wanted to translate the site into French, is there a large one off fee for this, then only additional costs for any new content added that we also want to translate?
Secondly, is the translation cost based on the word. for example if the same word is used multiple times does that count as one credit or multiple as its on different pages? .
lastly, any tips or tools on working out how many words are actually across the site ? we are after a total translation for at least 3 languages initially.
if we wanted to try this out on a clone of our site, and then if happy migrate to live, would the count be restarted as its now a new domain or carry over?
Thank You Mercades, one final question. if we wanted to try this out on a clone of our site, and then if happy migrate to live, would the count be restarted as its now a new domain or carry over?
You should be able to select your PayPal balance as the source of payment. If you do not see it, this is something that PayPal does for some countries. You should contact them about this. I am afraid this goes beyond our scope.
Let me know?
Is it not WPML who chooses the payment method at the payment service provider? Please check again as we definitely cannot select anything else in PayPal…
Can WPML override the MaxMind geolocation when a language is selected?
Does WPML set the billing country when the language is selected?
Can different currencies display different tax rates, for example GBP with 20% VAT and EUR with 0% VAT?
For the billing country, WooCommerce provides you this feature and set it automatically. You can also set different tax rates per country directly from it which will be applied by WPML.
Hello, we have a question about the translation of images of products from Woocommerce. Are there any settings that translate the file name of the main image and duplicate it with the image itself in the gallery of the respective second language for woocommerce multilingual Wpml.
Thanks,
You can use our WPML Media Translation for this purpose. This extension will hep you to translate your alt, description and title images, bus also to duplicate them and for using in other languages.
Sorry for the inconveniences. Could you please double check if you have been charged so far?
From our side, we will need to check our system and we need some data that can’t go public. Could you please write us at the following form. https://wpml.org/home/contact-us/contact-form/
if i buy a license plan and using it i understand i’ll be needing to upgrade the license plan, can i do that by paying the difference between fees or i’ll need to buy the upgraded license at full price?
If you need to upgrade your current license to any of our Multilingual CMS or Multilingual Agency plans, you can do it directly from your WPML account and pay only the difference. https://wpml.org/account/
I’m registered EU company with valid VAT number. Why there is no change in the VAT tax section to 0USD while I provide valid EU VAT number?
Hello Wojciech,
I see you are entering a VAT number which does not get validated in the VIES system.
Can you double check that the number is the right one?
Thanks
I am facing the following dilemma. I have a small web agency for wordpress websites. I want to have a global version .com, and couple of regional versions .nl and .bg . I already own the domain names so I was just wondering if i can make a copy of my website and host it under the three different domain names:
websamuro.com
websamuro.nl
websamuro.bg
Translate and adjust content manually for the respective regions. I know that your plugin can help with the translation and point do a different domain such the above mentioned ones. But the reason why i am undecided about buying WPML is because I want to have a geo-specific content for the BG and NL versions of the website, is that possible with WPML?
Greetings,
Nikolay
Hello Nikolay,
WPML offers to set up language url per domain. It also offers automatic redirection based on language browser, but it does not offer geo-redirection in itself.
https://wpml.org/documentation/getting-started-guide/language-setup/#id2
You can achieve this with one of the certified plugins on our compatiblity list
https://wpml.org/plugin/
Hi, Why does it say that renewing my subscription costs $ 148.75. I just have 1 sub.
Hi!
Just replied to you via email about this.
Best regards,
merhaba Aboneliğimle ilgili yanlış anlaşılma oldu. Bana mtaskin@snh.com.tr adresine mail attınız ve verdiğim cevaplar için çok özür dilerim . Maillerim de belirttiğim gibi aboneliğin devam edilmesini istiyorum. Yine mail de Kredi kartı bilgilerin de yapılan yanlışlık bu site üzerinden ödeme aracı değiştirilerek düzeltildi. Kayıtlı kredi cart bilgilerimden aboneliğin devamı için $59 tahsil edilmesini istiyorum.
Teşekkürler.
Hello there.
The mails we sent were also inaccurate. We apologize. Our payment instrument credit card information has been updated. We request $ 59 withdrawn from this credit card to continue our annual subscription.
Thank you
Hi!
I have replied to your mail about this earlier today.
Best regards,
Hello team,
If I want to renew and upgrade my Multilingual CMS subscription to the Multilingual Agency subscription. How much it will cost and what special offer can I get ?
Thanks
Hello there,
It would depend on when your subscription will end. If you access to your WPML account page, you will see exactly how much you should paid for renewing and changing you current subscription:
https://wpml.org/account/downloads/
Let me know if it helps.
Regards
Hello team,
If I want to renew and upgrade my Multilingual CMS subscription to the Multilingual Agency subscription. How much it will cost and what special offer can I get ?
Thanks
Hello there,
It would depend on when your subscription will end. If you access to your WPML account page, you will see exactly how much you should paid for renewing and changing you current subscription:
https://wpml.org/account/downloads/
Let me know if it helps.
Regards
Will the plugin be suspended if we don’t renew?
or just the updates and support will stop.
Hello there,
Once your license ends, you won’t have access to our support forum and you won’t receive more updates.
Regards
So the plugin will still stay active?
Also can we renew with a 1-year gap?
Everything will keep working on your site as-is, BUT you will no longer receive updates or suport.
If you renew after the renewal date you will lose the discount.
Does WPML allow me to translate graphics?
thanks
steve
Hello Steve,
Yes, you can do this with our Media translation plugin https://wpml.org/documentation/getting-started-guide/media-translation/, included in the CMS version.
Best reagards,
My juliusgroup.com wordpress site was previously implemented by a software vendor, who no longer support our site now. It has several plugins: WPML multilingual CMS (4.1.3), WPML string translation (2.9.1) and WPML translation management (2.7.2). And the WPML translation management causes “jQuery.browser is deprecated” issue.
I’ve several questions:
– will the issue on “jQuery.browser is deprecated” be solved via upgrade of WPML translation management plugin?
– if I want to upgrade the 3 WPML plugins at the same time, which package should I purchase?
Hello Stephen,
The first step is always updating all plugins. You will need the CMS version, which includes all the modules.
If you need technical help, once you have your own subscription you will be able to ask in our forum.
Let me know of any other questions.
Thanks Mercedes.
It cannot be more true to update all plugins asap.
But I would like to check:
– the WPML translation management causes “jQuery.browser is deprecated” issue in its older version?
– will the issue on “jQuery.browser is deprecated” be solved via upgrade to WPML CMS version?
Thanks.
Hello Stephen,
This issue appeared because of latest WordPress update and the jQuery changes introduce by it.
But yes, it should be solved in our latest WPML version. 🙂
I hope it helps.
Is it allowed to some Hosting company give WPML for free if u buy hosting?https://oblak(.)host/wordpress-hosting/
Hello Marko,
No, the only place to buy a WPML subscription legitimally is our site https://wpml.org/purchase/
I don’t see oblak on our hosting partners list https://wpml.org/hosting-partner/
Kind regards,
Hello! Do you offer discounts for nonprofits?
Hello Katie,
Can you please drop me a line here with the non-profit details? https://wpml.org/home/contact-us/contact-form/
Many thanks!
Hello,
I’m a volunteer for a global academic umbrella organization that represents 10 regional organizations from around the world. I am in the process of migrating the current website from Drupal to WordPress and adding multilingual functionality to better serve our community. Our organization has very little funding, so we must be careful with each purchase we make. Would it be possible to access a trial or demo version of WPML so that we can assess it before purchasing?
Thank you,
Hannah
Hello Hannah,
Thanks for your interest. I am afraid we do not offer free tests of WPML. You are welcome to try it and if it does not work for you, we will refund you. You have up to 30 days to try it
https://wpml.org/purchase/refunds/
Kind regards,
Hi,
I want to copy this kind of translation: https://interconnected.blog/building-a-bilingual-newsletter-2020-edition/
He hasn’t translated the whole site. He just has a button to click to switch between English and Chinese.
Could I do this easily with your plugin?
Thanks,
Luke
Hello Luke,
We don’t provide this kind of translation and we also recommend it. For SEO purposes, each content should be translated on its own URL.
You may find more information here:
https://wpml.org/documentation/support/multilingual-seo/
Regards
Hi,
I hope you are well
I have a wordpress site.
I want to download “WPML Multilingual CMS Plugin”
When I go to plugins the plugin does not appear at all so I am not able to download it
Does it have a different name?
How else can I download it
Regards,
KR
Hello KR,
You can’t download our WPML Multilingual CMS from WordPress repository. You need to go to your WPML account and download it from there:
https://wpml.org/account/downloads/
Does it help?
Regards,
Hi,
Thanks for the reply.
So this means I cannot install it automatically directly from WordPress.
I need to do a manual installation after I download the plugin separately from your site
is that correct?
Exactly, for the first time it will work that way. Once you have installed it, you need to registered and from that moment, you should be able to update it directly from your WordPress installation.
I hope it helps.
Hi Andres,
I want to purchase the plugin.
I am redirected to use PayPal
I have a corporate debit card but I am not authorized to create PayPal accounts linked to the card.
How else can I make the payment?
Just at the bottom of the payment page, there is another option available when you click on the link “Use a different payment processor”.
I hope it helps.
Good morning, i have a couple of questions around the specific automatic translation, which i could not quiet work out.
Firstly: Are the costs a one off. for example if i wanted to translate the site into French, is there a large one off fee for this, then only additional costs for any new content added that we also want to translate?
Secondly, is the translation cost based on the word. for example if the same word is used multiple times does that count as one credit or multiple as its on different pages? .
lastly, any tips or tools on working out how many words are actually across the site ? we are after a total translation for at least 3 languages initially.
Thanks
Steve
Hello Steve,
1) You pay per number of translated words. Whatever is translated remains on your site. If you want to have new content translated, you will have to pay more.
2) We have a translation memory so that you do not pay for repeated words https://wpml.org/documentation/translating-your-contents/advanced-translation-editor/#translation-memory
3) https://wpml.org/documentation/translating-your-contents/getting-a-word-count-of-your-wordpress-site/
if we wanted to try this out on a clone of our site, and then if happy migrate to live, would the count be restarted as its now a new domain or carry over?
Thank You Mercades, one final question. if we wanted to try this out on a clone of our site, and then if happy migrate to live, would the count be restarted as its now a new domain or carry over?
The subscription counts as from the purchase date, regardless of the install date
Hi,
Is it possible to pay without credit card?
Normal PayPal for example?
Thanks,
Sandy
Hi,
I do not have a credit card.
How can I purchase WPML?
Thanks,
Sandy
Hello Sandy,
You can purchase with your debit card or PayPal.
Let me know if you have any other questions.
Kind regards,
Hi Mercedes,
Thank you for your reply.
If PayPal is chosen, I can only pay with credit card.
How can I pay without credit card please?
Thank you.
Sandy
You should be able to select your PayPal balance as the source of payment. If you do not see it, this is something that PayPal does for some countries. You should contact them about this. I am afraid this goes beyond our scope.
Let me know?
Hi Mercedes,
Is it not WPML who chooses the payment method at the payment service provider? Please check again as we definitely cannot select anything else in PayPal…
Sandy
Hi Sandy,
Let’s go on the conversation via email. It will be more straightforward. I just replied to your mail.
we have checked “Multilingual Agency” plan. can i use every year renew this plan or this plan is available for full time?
Hello there,
Our licenses does not have a lifetime plan anymore, you will need to to renew it every year.
Regards
Hi,
I have a few questions about geolocation.
Can WPML override the MaxMind geolocation when a language is selected?
Does WPML set the billing country when the language is selected?
Can different currencies display different tax rates, for example GBP with 20% VAT and EUR with 0% VAT?
Thanks
Hello there,
I’ll try to answer your questions:
I’m afraid WPML does not provide a geolocation feature but a browser redirection feature:
https://wpml.org/documentation/getting-started-guide/language-setup/automatic-redirect-based-on-browser-language/
For the billing country, WooCommerce provides you this feature and set it automatically. You can also set different tax rates per country directly from it which will be applied by WPML.
Regards
Hello, we have a question about the translation of images of products from Woocommerce. Are there any settings that translate the file name of the main image and duplicate it with the image itself in the gallery of the respective second language for woocommerce multilingual Wpml.
Thanks,
Hello Silvia,
You can use our WPML Media Translation for this purpose. This extension will hep you to translate your alt, description and title images, bus also to duplicate them and for using in other languages.
You will find more information about it here:
https://wpml.org/documentation/getting-started-guide/media-translation/
Regards
Just purchased Multilingual CMS, payments been pending all day.
I may need to resubmit payment. Can someone check on it for me?
Hello there,
Sorry for the inconveniences. Could you please double check if you have been charged so far?
From our side, we will need to check our system and we need some data that can’t go public. Could you please write us at the following form.
https://wpml.org/home/contact-us/contact-form/
Thank you for your help,
Andrés
if i buy a license plan and using it i understand i’ll be needing to upgrade the license plan, can i do that by paying the difference between fees or i’ll need to buy the upgraded license at full price?
Hello there,
If you need to upgrade your current license to any of our Multilingual CMS or Multilingual Agency plans, you can do it directly from your WPML account and pay only the difference.
https://wpml.org/account/
Regards
Hi,
I heard that WPML will implement sub-account. Is it mean we can create it for our clients?
How is the limitation?
Merry Xmas and Happy New Year
Hello there and happy holidays for you too! 🙂
I think you are referring to the possibility to transfer the renewal payments to your clients. If that’s the case, you will find all the related information here:
https://wpml.org/purchase/transferring-account-renewals-to-your-clients/
I hope it helps.