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40,581 Responses to “Pre-sales Questions”
Hi, we are using ACF for our website and are looking at using the extension ACF Tables, are these both compatible with WPML? If not, is it still possible to manually translate the table?
Hello,
I cannot find any plugin with the name you are mentioning: ACF Tables. Can you please share the link to the plugin website? We don’t see to be compatible but please, share the link so that I can take a look at what this plugin does etc. Thank you.
Hello, yes, you can upgrade from to to Multilingual Agency to Multilingual Agency at any time, we provide an option to do so and you will find it in your WPML account. This option allows you to pay the difference in the purchase price between these two packages and you don’t have to request a refund in this case.
We have been a subcriber to the WPML plugi for 3 years. It seems that the renewal charge for our subscription did not go through, and today we are seeing expired warnings for the plugin on our site. Can we submit a new credit card and renew?
Hello,
I can see that you subscription expired 3 months ago (on November 26, 2023) and in this case, you need to pay the full price again. You can use your existing account (purchase WPML when being logged-in or simply click on link you can see in your WPML account). Please note that we send emails notification for failed orders to help our clients monitor such cases and allow them to renew with the discount on time. You can check your mail to see if you had received such notifications. If you didn’t you can use this form to sort out this case: https://wpml.org/home/contact-us/contact-form/ and we will check our email logs.
HI,
My site has been built by some and has been handed over to me. I’m strugling with the maintenance. The WPML was not licensed and therefore not updated. I bought the blog-license but it still won’t update all parts, maybe because the site has been built in a way, that it uses the CMS-license level features. How can I know which parts of my site are using the CMS-license level features?
Hello,
please go to the plugin list and see which WPML plugins your sites uses. If you see the String Translation plugin, this means you need the Multilingual CMS package.
Hello, today I tried to order the Multilingual Agency version. But I got stuck in the proces.
Can you tell me if the order is placed?
kindly regards, Ruurd Eijzinga
Hello,
you have the Lifetime type of account which never expires and allows you use WPML on an unlimited number of websites. You don’t need to renew it, it is active all the time. I have checked the orders with the email address you posted this comment with and there are no fresh orders to be processed by us. If for any reason you would like to buy the the Multilingual Agency version with a different email address, you are welcome to do so but the email address needs to be different than the one that is currently in use.
we are looking into WPML to separate US and EU market / products. We are not using multisite WordPress and we want to avoid it.
Is it possible to cover US and Canada with dollar currency (tax exclusive) on the site’s (current) main domain (eg. example.com) and then cover the European market with euro currency (tax inclusive, different tax % rates per each country) on the subdomain (eg. eu.example.com)?
Hello Alice,
are you asking in the WooCommerce-site context? If so, our multilingual extension allows you to set currency per languages or per countries. Please check this page for details. If you want to configure WPML to use domains or subdomains, each domain/subdomain needs to be only one language assigned.
Hey. 9 at a time. If you want to add 10th site, you would need to delete the key for one of the 9 already registered. That site will work with WPML but it won’t receive updates.
I saw on the website http://www.procirque.ch that the federation received support from the WPML Foundation and benefits from a free WPML plugin. As a non-profit federation, can we benefit from the same arrangement with http://www.fsec.ch? Thank you in advance for your response.
Yes, we support non-profit websites but you would need to apply here: https://wpml.org/home/contact-us/ Please provide the link to your website when applying. Thank you.
are you asking in the WooCommerce-site context? If so, our multilingual extension allows you to set currency per languages or per countries. Please check this page for details. If you want to configure WPML to use domains or subdomains, each domain/subdomain needs to be only one language assigned.
-> Yes, asking in Woocommerce site context. We are not looking for site translation at all but rather separated currencies for market.
example.com is current site, which is used for both both EU and US market with $ currency. We are looking to configure the following setup:
example.com -> remains with $ currency for US and Canada visitors. We want to add subdomain eu.example.com that would should € currency for visitors from European countries.
Is this achievable with WPML + currency extension (Multi-Currency Features for WooCommerce)?
Thank you for letting me know that you are not looking for site translation at all but rather separated currencies for market. Sorry to say it but in this case your setup is not possible because there is no way to setup a currency per domain.
I am wondering if there is a way to create a child language, let’s say Spanish from Mexico, Spanish from Chile, etc, so we can use a folder-like URL but not translate anything on the website, all linked back to the main Spanish Language. Thanks.
Hello,
yes, WPML is compatible with Elementor. We might have incompatibility issue with some plugins/themes that introduce custom widgets of Elementor. If your site uses Elementor or Elementor Pro widgets, these work fine.
Hello Danny,
please use our support forum to report your issue. We don’t provide support via emails. You if you want to keep your support ticket private, please use the option we provide for this purpose or ask the support to make your ticket private. If you will start a live chat, please note that all llive chats are private. When starting a support ticket, please be specific, for example, when you say “my whole system goes down” please explain what happens. Are you seeing the white screen with critical error message? If so, what’s the message? Thank you.
My Elementor-website is currently in Dutch. I will keep that language, but English will soon be the default language in which I want to write and publish content (and also the language in which I want to use the backend). Is there a way for me to translate the website first to English, and when I’m satisfied with that translation, switch the default language to English, keeping all of my original Dutch content as it is, and from then on start writing content in English before translating it into Dutch and other languages?
“Switching the default language will not cause issues with your translated contents. However, if you switch to another language, that newly selected language will be your primary language and will be shown first when a user visits your Website unless you use the “Browser Redirect Language” option.”
I think this answers my question, but I want to check just to be sure. Thanks for your help!
Hello,
yes, you can switch the default language of your site later. Please note that this can affect your SEO because the URL of the non-default language uses prefixes (eg. mywebsite.com/en/about-us will become mywebsite.com/about-us)
Awesome your automatic translation, but how can I see how much this will costs? I have no idea how many words my site has, and also I would like to only translate the most important pages and not all.. Or like to choose myself.
Hello,
in this case you can choose the Let me Choose What to Translate mode (instead of Translate Everything) which allows you to select the pages you want to translate automatically. You can still translate them with machine translations in bulk (in one go). You can do so gradually and each time to check how many translation credits you have left because you can check the remaining credits at any point of time. For example, you select one or two pages, you translate them automatically and you check how many credits have been used. https://wpml.org/documentation/translating-your-contents/#sending-content-for-automatic-translation
Hello,
yes, WPML allows you to translate custom fields. Are these ACF fields or something else? Please provide more details on what do you mean by export. What tool do you use to run the export and what are your expectations of WPML. Do you plan to use automatic translations? PS. We don’t provide a free version of WPML.
Hi!
You should be able to purchase with your credit card directly by selecting Use a different payment processor during checkout. You will find it right below the PayPal/credit card option.
Let me know how it goes.
The “reply” link doesn’t open up the possibility for me to leave a reply, so here’s a follow-up to my question submitted on January 23, 2024 at 2:01 pm: I’m really happy that switching to another default language is possible, thanks for the info!
One last question I have: let’s say I take an existing Dutch language blogpost and translate it to English. When I then switch the default language of my website to English, in what language does the blogpost become editable? In other words: will the English version now become the “original” post that I can edit and update in the WP-editor, updating the Dutch-language version via WPML, or does the Dutch version remain the “original” post, and do I edit and update that post in Dutch via de WP-editor, handling the English translation via WPML?
In this case, the blogpost becomes editable in both languages. You can always open a blogpost in the WordPress editor, both the original post and the translation, doesn’t matter if if you switched the language or you didn’t. What might become problematic after switching the primary language is editing the existing translations in the so-called translation editor, which matters especially when you use automatic translation. Why: the WPML editor will remember your original primary language (Dutch in your case) and will allow to translate only from Dutch to English in the editor so for old posts. If you need to make any edits to those posts, you will need to open those in the WordPress editor instead. For new posts (those added after you changed the language) it will work fine and the translation will be opened in the translation editor (of course, unless you decide to open them in the normal WP editor, which – as I mentioned – is always possible, as an option).
I want to purchase WPML pluging to support translate my website. but i have some questions. Please can you help me? or can you help me to configure your plugin into my website?
Feel free to post your questions here. If you would like to book a 30-minute coaching session with one of our experts after buying WPML, it’s also possible. Please let us know and we will send you the links via an email.
Hello 🙂
We wanted to purchase WPML. I wanted to know the best way you recommend to bulk translate/import content. Can I use the WPML import/export plugin to get bilingual or cvs files that I can then translate through our own TMS (translation management system) using our own translators and then importing the files back in? Do you support this? As some of your competitors do not.
THanks,
Lukas
Hello, we support CSV import but in this case, you cannot edit the imported translation on the site. We also allow you to send posts/pages/products and other items to some translators (via the so-called Translation Management dashboard) internal translators of your site or external translation services. And of course, we support automatic translations or manual translation or mixed translations.
– The number of websites you can register (build with WPML) – with the CMS package you can register only 3 sites (plus a few testing sites). With the Agency package you can register as many websites as you want.
– The number of free translation credits you will get – please check this page for details: https://wpml.org/purchase/
Hello
I am looking at your plug-in as a way to migrate a multi-national Magento store to woocommerce. Please can I explain the current setup, and hope that you can advise if your plugin can replicate the scenario;
Currently we have our main website (.com) which as well as having a usa front-end, is where we login to manage products/content.
We also have 6 multi-national sites. Some are English, some are foreign language. they all have a seperate domain (NOT sub-domains).
When we publish a product via .com, we can then choose which of the 6 domains we would like it to appear on. So for example, we may publish a product, and choose to display it in the USA, UK and France.
All products by default appear in English, but if we wish we can edit the description seperatly on each seperate domain. For example, the .fr domain would have a different decsription to the .co.uk domain. However, on the back end all this is done by editing ONE product sku…. not multiple product SKUs.
Each country domain has different shipping rules.
In fact, we dont need this plugin to handle translations for us, as we have native speaking staff.
Please can ou advise if your plugin is suitable for the above?
Hello,
WPML doesn’t support automatic migration from a Magento store to WooCommerce so you would need to migrate your site manually or using some other tools and only after add WPML to make it multilingual. In your case, I would recommend you trying WPML on a site that already uses WooCommerce (with a few products) to understand how it works and separate the migration process entirely. Otherwise your case might become too complex to handle, especially that you need separate domains for languages. WPML supports diffrent languages for domains but this is an option for advanced users: https://wpml.org/documentation/getting-started-guide/language-setup/language-url-options/how-to-use-wpml-with-different-domains-per-language/ You don’t need to use automatic translations, WPML allows you to translate your products manually as well.
Hello Mike,
we don’t provide a test license but our refund policy allows you to buy WPML and test it for 30-days (and you will have access to our technical assistance during this probation period). I can also prepare a sandbox site for you with WPML installed on a WooCommerce-based website but in this case you won’t be able to test everything you need because the website will be pre-set with our plugins and the theme we use (Astra). If you think the sandbox site would help, please let me know and I will make one for you. Let me know what languages you want to install there.
If you have a website registered with WPML, you can share the link and we will find you. Please use this form to send the website or the VAT number and the name of your company. https://wpml.org/home/contact-us/contact-form/
The price listed also does not say “annual” and from what I am reading it seems the price is charged annually. Is the €99 a one-time cost or is that the cost annually? I need to provide an estimate to our accounting team for what this will cost and how we can pay for it.
I read the credits page for using DeepL and others. Is there any option that is just one-and-done payment? It’s really hard for me to get recurring payments set up with a service at this time so any monthly payment requirement will likely mean I can’t use the product.
Lastly, if it does require an annual subscription, what happens if the subscription lapses? Do entire pages stop working? Does the public see a message?
I would be great if you had a tool that scoured a website based on a homepage URL, and determined how much translation is needed to do all pages.
Hello,
some of the plugins listed there are free. When you clear the filters in Must-have section and change the kind of site from E-commerce to Business, you will zeros for some of the plugins. To answer your questions:
1. You pay €99 for the first year (Multilingual CMS), this includes plugin updates and technical support. If you decide to renew your WPML subscription you will get 25% discount so the next year price is €74. It’s per year but of course you can cancel your renewals because these are not mandatory and your plugin will continue working but without access to updates if you cancel. WPML will be renewed automatically unless yo turn off automatic renewals, which is also possible.
2. Yes, you could buy the so-called pre-paid translation credits, use them to translate the website and left enough on your WP site to handle future translations. https://wpml.org/documentation/automatic-translation/automatic-translation-pricing/ Using automatic translation is optional and you don’t need to use credits at all or you can stop using them in the future.
3. As as explained above, your site will continue working even if you cancel your WPML subscription but of course we cannot anticipate of what will happen in the future if you decided to update your WordPress and will keep using the outdated WPML plugin(s).
4. You can use any only tool to see how many words your site have and then multiple this number by two because 1 word = 2 credits (for DeeLP which is the WPML’s default translation engine). WPML also allows you to translate automatically only selected pages.
I hope my answers help but if you have any further questions, feel free to ask.
Hi, we are using ACF for our website and are looking at using the extension ACF Tables, are these both compatible with WPML? If not, is it still possible to manually translate the table?
Hello,
I cannot find any plugin with the name you are mentioning: ACF Tables. Can you please share the link to the plugin website? We don’t see to be compatible but please, share the link so that I can take a look at what this plugin does etc. Thank you.
Hello, if I buy Multilingual CMS can I upgrade to Multilingual Agency?
In other words, do I get a refund when I upgrade?
Hello, yes, you can upgrade from to to Multilingual Agency to Multilingual Agency at any time, we provide an option to do so and you will find it in your WPML account. This option allows you to pay the difference in the purchase price between these two packages and you don’t have to request a refund in this case.
Hello,
We have been a subcriber to the WPML plugi for 3 years. It seems that the renewal charge for our subscription did not go through, and today we are seeing expired warnings for the plugin on our site. Can we submit a new credit card and renew?
Thanks
Hello,
I can see that you subscription expired 3 months ago (on November 26, 2023) and in this case, you need to pay the full price again. You can use your existing account (purchase WPML when being logged-in or simply click on link you can see in your WPML account). Please note that we send emails notification for failed orders to help our clients monitor such cases and allow them to renew with the discount on time. You can check your mail to see if you had received such notifications. If you didn’t you can use this form to sort out this case: https://wpml.org/home/contact-us/contact-form/ and we will check our email logs.
HI,
My site has been built by some and has been handed over to me. I’m strugling with the maintenance. The WPML was not licensed and therefore not updated. I bought the blog-license but it still won’t update all parts, maybe because the site has been built in a way, that it uses the CMS-license level features. How can I know which parts of my site are using the CMS-license level features?
Hello,
please go to the plugin list and see which WPML plugins your sites uses. If you see the String Translation plugin, this means you need the Multilingual CMS package.
Hello, today I tried to order the Multilingual Agency version. But I got stuck in the proces.
Can you tell me if the order is placed?
kindly regards, Ruurd Eijzinga
Hello,
you have the Lifetime type of account which never expires and allows you use WPML on an unlimited number of websites. You don’t need to renew it, it is active all the time. I have checked the orders with the email address you posted this comment with and there are no fresh orders to be processed by us. If for any reason you would like to buy the the Multilingual Agency version with a different email address, you are welcome to do so but the email address needs to be different than the one that is currently in use.
Hello,
we are looking into WPML to separate US and EU market / products. We are not using multisite WordPress and we want to avoid it.
Is it possible to cover US and Canada with dollar currency (tax exclusive) on the site’s (current) main domain (eg. example.com) and then cover the European market with euro currency (tax inclusive, different tax % rates per each country) on the subdomain (eg. eu.example.com)?
Hello Alice,
are you asking in the WooCommerce-site context? If so, our multilingual extension allows you to set currency per languages or per countries. Please check this page for details. If you want to configure WPML to use domains or subdomains, each domain/subdomain needs to be only one language assigned.
Hi,
Apologies, I meant to include the link to the plugin, here it is https://en-gb.wordpress.org/plugins/advanced-custom-fields-table-field/
Thank you for the link. Sorry to say but we are not compatible with this plugin.
Hey i want to make multiple sites in 2 lang. Can i only make 9 sites with the middle princing option? Or just make 9 at a time
Hey. 9 at a time. If you want to add 10th site, you would need to delete the key for one of the 9 already registered. That site will work with WPML but it won’t receive updates.
I saw on the website http://www.procirque.ch that the federation received support from the WPML Foundation and benefits from a free WPML plugin. As a non-profit federation, can we benefit from the same arrangement with http://www.fsec.ch? Thank you in advance for your response.
Yes, we support non-profit websites but you would need to apply here: https://wpml.org/home/contact-us/ Please provide the link to your website when applying. Thank you.
Hello Agnes,
are you asking in the WooCommerce-site context? If so, our multilingual extension allows you to set currency per languages or per countries. Please check this page for details. If you want to configure WPML to use domains or subdomains, each domain/subdomain needs to be only one language assigned.
-> Yes, asking in Woocommerce site context. We are not looking for site translation at all but rather separated currencies for market.
example.com is current site, which is used for both both EU and US market with $ currency. We are looking to configure the following setup:
example.com -> remains with $ currency for US and Canada visitors. We want to add subdomain eu.example.com that would should € currency for visitors from European countries.
Is this achievable with WPML + currency extension (Multi-Currency Features for WooCommerce)?
Thank you for letting me know that you are not looking for site translation at all but rather separated currencies for market. Sorry to say it but in this case your setup is not possible because there is no way to setup a currency per domain.
Hi there,
I am wondering if there is a way to create a child language, let’s say Spanish from Mexico, Spanish from Chile, etc, so we can use a folder-like URL but not translate anything on the website, all linked back to the main Spanish Language. Thanks.
Hello, yes, it’s possible and we call these custom languages. Please follow this page: https://wpml.org/documentation/getting-started-guide/language-setup/editing-wpmls-languages-table/
If you want your languages to be linked back to the main Spanish Language you can then use the Duplicate option. https://wpml.org/documentation/translating-your-contents/displaying-untranslated-content-on-pages-in-secondary-languages/
I would recommend you to try this our on a test site at first and in case you have further questions, contact our technical support for help.
hi, I am using Elementor, is WPML compatible and work with it?
Hello,
yes, WPML is compatible with Elementor. We might have incompatibility issue with some plugins/themes that introduce custom widgets of Elementor. If your site uses Elementor or Elementor Pro widgets, these work fine.
Hi,
I download the WPML plugin, but my whole system goes down if I try to activate it. Please contact me by email.
Thank you.
Danny
Hello Danny,
please use our support forum to report your issue. We don’t provide support via emails. You if you want to keep your support ticket private, please use the option we provide for this purpose or ask the support to make your ticket private. If you will start a live chat, please note that all llive chats are private. When starting a support ticket, please be specific, for example, when you say “my whole system goes down” please explain what happens. Are you seeing the white screen with critical error message? If so, what’s the message? Thank you.
Dear people at WPML,
My Elementor-website is currently in Dutch. I will keep that language, but English will soon be the default language in which I want to write and publish content (and also the language in which I want to use the backend). Is there a way for me to translate the website first to English, and when I’m satisfied with that translation, switch the default language to English, keeping all of my original Dutch content as it is, and from then on start writing content in English before translating it into Dutch and other languages?
In the following forum-topic (https://wpml.org/forums/topic/change-default-language/), I found this reply:
“Switching the default language will not cause issues with your translated contents. However, if you switch to another language, that newly selected language will be your primary language and will be shown first when a user visits your Website unless you use the “Browser Redirect Language” option.”
I think this answers my question, but I want to check just to be sure. Thanks for your help!
Raymundo
Hello,
yes, you can switch the default language of your site later. Please note that this can affect your SEO because the URL of the non-default language uses prefixes (eg. mywebsite.com/en/about-us will become mywebsite.com/about-us)
Hi!
Awesome your automatic translation, but how can I see how much this will costs? I have no idea how many words my site has, and also I would like to only translate the most important pages and not all.. Or like to choose myself.
Hope to hear from you.
Kind regards,
Timo. Metmotion.nl
Hello,
in this case you can choose the Let me Choose What to Translate mode (instead of Translate Everything) which allows you to select the pages you want to translate automatically. You can still translate them with machine translations in bulk (in one go). You can do so gradually and each time to check how many translation credits you have left because you can check the remaining credits at any point of time. For example, you select one or two pages, you translate them automatically and you check how many credits have been used. https://wpml.org/documentation/translating-your-contents/#sending-content-for-automatic-translation
Hi,
I understand that you can use custom fields? Is this available in the free version? Also, can you schedule an export to run say every hour?
thanks
Hello,
yes, WPML allows you to translate custom fields. Are these ACF fields or something else? Please provide more details on what do you mean by export. What tool do you use to run the export and what are your expectations of WPML. Do you plan to use automatic translations? PS. We don’t provide a free version of WPML.
Hello,
It seems I can only purchase using PayPal. Is there another payment method option?
Thanks
Hi!
You should be able to purchase with your credit card directly by selecting Use a different payment processor during checkout. You will find it right below the PayPal/credit card option.
Let me know how it goes.
Hi Agnes and colleagues,
The “reply” link doesn’t open up the possibility for me to leave a reply, so here’s a follow-up to my question submitted on January 23, 2024 at 2:01 pm: I’m really happy that switching to another default language is possible, thanks for the info!
One last question I have: let’s say I take an existing Dutch language blogpost and translate it to English. When I then switch the default language of my website to English, in what language does the blogpost become editable? In other words: will the English version now become the “original” post that I can edit and update in the WP-editor, updating the Dutch-language version via WPML, or does the Dutch version remain the “original” post, and do I edit and update that post in Dutch via de WP-editor, handling the English translation via WPML?
Thanks again for your help!
Raymundo
In this case, the blogpost becomes editable in both languages. You can always open a blogpost in the WordPress editor, both the original post and the translation, doesn’t matter if if you switched the language or you didn’t. What might become problematic after switching the primary language is editing the existing translations in the so-called translation editor, which matters especially when you use automatic translation. Why: the WPML editor will remember your original primary language (Dutch in your case) and will allow to translate only from Dutch to English in the editor so for old posts. If you need to make any edits to those posts, you will need to open those in the WordPress editor instead. For new posts (those added after you changed the language) it will work fine and the translation will be opened in the translation editor (of course, unless you decide to open them in the normal WP editor, which – as I mentioned – is always possible, as an option).
I want to purchase WPML pluging to support translate my website. but i have some questions. Please can you help me? or can you help me to configure your plugin into my website?
Feel free to post your questions here. If you would like to book a 30-minute coaching session with one of our experts after buying WPML, it’s also possible. Please let us know and we will send you the links via an email.
Hello 🙂
We wanted to purchase WPML. I wanted to know the best way you recommend to bulk translate/import content. Can I use the WPML import/export plugin to get bilingual or cvs files that I can then translate through our own TMS (translation management system) using our own translators and then importing the files back in? Do you support this? As some of your competitors do not.
THanks,
Lukas
Hello, we support CSV import but in this case, you cannot edit the imported translation on the site. We also allow you to send posts/pages/products and other items to some translators (via the so-called Translation Management dashboard) internal translators of your site or external translation services. And of course, we support automatic translations or manual translation or mixed translations.
what is the difference between Multilingual CMS and Multilingual Agency versions?
– The number of websites you can register (build with WPML) – with the CMS package you can register only 3 sites (plus a few testing sites). With the Agency package you can register as many websites as you want.
– The number of free translation credits you will get – please check this page for details: https://wpml.org/purchase/
Hello
I am looking at your plug-in as a way to migrate a multi-national Magento store to woocommerce. Please can I explain the current setup, and hope that you can advise if your plugin can replicate the scenario;
Currently we have our main website (.com) which as well as having a usa front-end, is where we login to manage products/content.
We also have 6 multi-national sites. Some are English, some are foreign language. they all have a seperate domain (NOT sub-domains).
When we publish a product via .com, we can then choose which of the 6 domains we would like it to appear on. So for example, we may publish a product, and choose to display it in the USA, UK and France.
All products by default appear in English, but if we wish we can edit the description seperatly on each seperate domain. For example, the .fr domain would have a different decsription to the .co.uk domain. However, on the back end all this is done by editing ONE product sku…. not multiple product SKUs.
Each country domain has different shipping rules.
In fact, we dont need this plugin to handle translations for us, as we have native speaking staff.
Please can ou advise if your plugin is suitable for the above?
Hello,
WPML doesn’t support automatic migration from a Magento store to WooCommerce so you would need to migrate your site manually or using some other tools and only after add WPML to make it multilingual. In your case, I would recommend you trying WPML on a site that already uses WooCommerce (with a few products) to understand how it works and separate the migration process entirely. Otherwise your case might become too complex to handle, especially that you need separate domains for languages. WPML supports diffrent languages for domains but this is an option for advanced users: https://wpml.org/documentation/getting-started-guide/language-setup/language-url-options/how-to-use-wpml-with-different-domains-per-language/ You don’t need to use automatic translations, WPML allows you to translate your products manually as well.
Hi Agnus,
I wasnt asking about migration, as this is somthing we would manage using other tools and processes.
Is there anyu way of gaining a test license so that we can install onto a development domina and establish the functionality?
Thank you.
Hello Mike,
we don’t provide a test license but our refund policy allows you to buy WPML and test it for 30-days (and you will have access to our technical assistance during this probation period). I can also prepare a sandbox site for you with WPML installed on a WooCommerce-based website but in this case you won’t be able to test everything you need because the website will be pre-set with our plugins and the theme we use (Astra). If you think the sandbox site would help, please let me know and I will make one for you. Let me know what languages you want to install there.
Hello,
we have your product, but forgot login name, maybe possible to get login name by company VAT number?
If you have a website registered with WPML, you can share the link and we will find you. Please use this form to send the website or the VAT number and the name of your company. https://wpml.org/home/contact-us/contact-form/
I reviewed the comparison chart at https://wpml.org/home/comparing-wpml-free-paid-alternatives/ and it does not list any free alternatives, although the header mentions they are included.
The price listed also does not say “annual” and from what I am reading it seems the price is charged annually. Is the €99 a one-time cost or is that the cost annually? I need to provide an estimate to our accounting team for what this will cost and how we can pay for it.
I read the credits page for using DeepL and others. Is there any option that is just one-and-done payment? It’s really hard for me to get recurring payments set up with a service at this time so any monthly payment requirement will likely mean I can’t use the product.
Lastly, if it does require an annual subscription, what happens if the subscription lapses? Do entire pages stop working? Does the public see a message?
I would be great if you had a tool that scoured a website based on a homepage URL, and determined how much translation is needed to do all pages.
Thanks in advance!
Hello,
some of the plugins listed there are free. When you clear the filters in Must-have section and change the kind of site from E-commerce to Business, you will zeros for some of the plugins. To answer your questions:
1. You pay €99 for the first year (Multilingual CMS), this includes plugin updates and technical support. If you decide to renew your WPML subscription you will get 25% discount so the next year price is €74. It’s per year but of course you can cancel your renewals because these are not mandatory and your plugin will continue working but without access to updates if you cancel. WPML will be renewed automatically unless yo turn off automatic renewals, which is also possible.
2. Yes, you could buy the so-called pre-paid translation credits, use them to translate the website and left enough on your WP site to handle future translations. https://wpml.org/documentation/automatic-translation/automatic-translation-pricing/ Using automatic translation is optional and you don’t need to use credits at all or you can stop using them in the future.
3. As as explained above, your site will continue working even if you cancel your WPML subscription but of course we cannot anticipate of what will happen in the future if you decided to update your WordPress and will keep using the outdated WPML plugin(s).
4. You can use any only tool to see how many words your site have and then multiple this number by two because 1 word = 2 credits (for DeeLP which is the WPML’s default translation engine). WPML also allows you to translate automatically only selected pages.
I hope my answers help but if you have any further questions, feel free to ask.