Blog page images translation not working correctly

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This topic is split from https://wpml.org/forums/topic/automatic-translation-not-working-2/

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Supporter timezone: Asia/Singapore (GMT+08:00)

Tagged: ATE, Bug

This topic contains 26 replies, has 2 voices.

Last updated by Kor 4 weeks ago.

Assisted by: Kor.

Author	Posts
April 25, 2024 at 7:27 am #15563650
debora-annaC	actually your live chat support agents in italy are not available .. and if i want in english for new ticket then it shows 404 error page "https://wpml.org/forums/forum/english-support/" also i am following you steps for blog page .. my blog page translations are working now but images are not getting and also in default language it shows 404 page
April 25, 2024 at 7:38 am #15563711
debora-annaC	hidden link you can see that when i am preview blog page then its translations give 404 error and also top image are missing and also when i am view blog page in default language it shows 404 error page
April 25, 2024 at 7:52 am #15563744
debora-annaC	Reply
April 25, 2024 at 10:03 am #15564542
Kor Supporter Languages: English (English ) Timezone: Asia/Singapore (GMT+08:00)	Thank you for your patience. I've reviewed the issue in the screen recording. I'm currently investigating it and will get back to you with updates soon.
April 26, 2024 at 10:38 am #15570242
Kor Supporter Languages: English (English ) Timezone: Asia/Singapore (GMT+08:00)	Thanks for your patience. I apologize for the delay. I can see the blog links are fixed now. However, you might want to correct the slugs for these languages. Do you know how to do that? hidden link hidden link hidden link hidden link hidden link
April 28, 2024 at 2:52 pm #15574068
debora-annaC	the customer want to proceed manual please give me again the procedure STOP to work on the traslation bad support and bad wplm automatic traslation plugin thanks
April 28, 2024 at 5:51 pm #15574227
debora-annaC	what are the symbols in the back end of the pages? the eye? the route ? and the settings symbols? than i can proceed in this way i think is more simple than we think..all the pages should be set i suppose. 1 i have to change the name _ of the page in order to find them in the menu _ all page to add.. to the different language menu than we see what are the page that are taken from the _ automatic and what not. this we can teach to the customer one times we have set the menu ..the customer can control the pages. and disable the autmatin when .. is not completed and complete herself confirm?
April 28, 2024 at 6:37 pm #15574249
Kor Supporter Languages: English (English ) Timezone: Asia/Singapore (GMT+08:00)	Thank you for getting back to me. I'm sorry to hear about the ongoing issues. Please consult this article that explains how you can manually translate pages: https://wpml.org/documentation/translating-your-contents/using-different-translation-editors-for-different-pages/ As for the "eye" icon, it indicates the need to review translations, as explained here: https://wpml.org/documentation/automatic-translation/how-to-review-automatic-translations-on-your-site/ I want to turn off the automatic translation. Please go to WPML > Settings > Translation Mode > Switch to "Translate What You Choose". Would you mind giving these suggestions a try and informing me of your experience?
April 30, 2024 at 1:39 pm #15581498
debora-annaC	a question when we try to manage the traslation in some pages appear this and we can t go over ? how we can solve?
April 30, 2024 at 3:13 pm #15581973
Kor Supporter Languages: English (English ) Timezone: Asia/Singapore (GMT+08:00)	Thanks for your reply. This error typically occurs when translations are assigned to someone else in WPML > Translations. Are you the only user on the site set as a translator under WPML > Translation Management > Translators? If not, I recommend trying to resend the job from WPML > Translation Management (dashboard > select the job you want to review and send it for translation again). This should remove the "old" user set as a reviewer and allow you to translate the page successfully this time.
May 2, 2024 at 6:23 pm #15588777
debora-annaC	"Hi, it's urgent. The customer did the following: When I selected the instructions you sent me to disable and switch to manual, she herself purchased additional credits to unlock this function and during her work, we encountered many pages as you can see in the screenshot. Now, I'm not sure if this is still a problem resulting from her actions or if it's an old issue from when I gave you the admin and control of the database. Could you help me understand the problem and delete the unnecessary pages? The web pages in question are, of course, in Italian. Summer is approaching, and we are falling behind. This issue with the WPLM settings could cause us many problems."
May 2, 2024 at 6:24 pm #15588792
debora-annaC	so before we do some action : remove pages not necessary ( she customer started to do ...but the website go in crash ) what we can do ? may u help us ?
May 2, 2024 at 6:26 pm #15588794
debora-annaC	I have to give to u the admin again? i have changed u have to able the _ hide section for credentials?
May 2, 2024 at 6:50 pm #15588863
Kor Supporter Languages: English (English ) Timezone: Asia/Singapore (GMT+08:00)	Thanks for your reply. I will need to closely examine your website. Therefore, I will require temporary access (WP-Admin and FTP) to a test site where the problem has been replicated. Also, please list the steps to replicate the issue so that I can understand the issue that you're facing. Please note that it is important to have a backup for security purposes and to prevent any potential data loss. You can use the UpdraftPlus plugin (https://wordpress.org/plugins/updraftplus/) to fulfill your backup requirements. Your upcoming reply will be treated with confidentiality and will only be visible to you and me. ✙ To resolve the issue, I may need your consent to deactivate and reactivate plugins and the theme, as well as make configuration changes on the site if necessary. This emphasizes the significance of having a backup.
May 2, 2024 at 6:58 pm #15588869
debora-annaC	i substance put in manual please and if u can remove the page NOT necessary thanks

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