Available Solutions

Problem:
If you're experiencing issues with quotation marks appearing incorrectly in translations (e.g., inverted quotation marks in Arabic compared to English), despite looking correct in the Advanced Translation Editor (ATE), this summary is for you.
Solution:
1. Edit the English page using Elementor and add the quotation marks as you wish them to appear.
2. Save the changes in Elementor.
3. Exit Elementor.
4. On the English editing screen, press the update button.
5. Check if the pencil icon next to the Arabic translation has changed to a circled arrow icon, indicating that the Arabic translation needs an update.
6. Update the Arabic translation using WPML's Translation Editor.
This process should correct the display of quotation marks in your translations.

Please note that this solution might be irrelevant if it's outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket.

Problem:
The client reinstalled their website and started translations anew. After modifying the English text, the Romanian translation remained unchanged. The client uninstalled the plugin, which deleted the templates along with the Romanian and Polish page duplicates. The plugin still indicated that the homepage was translated, but it was non-existent.
Solution:
We advised the client to first provide debug information by following the steps at https://wpml.org/faq/provide-debug-information-faster-support/. We then reviewed the Polish homepage translation and recommended clearing the cache, specifically suggesting the temporary disabling of the LiteSpeed cache plugin while working on the site. We also applied troubleshooting options available in WPML > Support > Troubleshooting to address the translation issues. We confirmed that there was no need for a site restoration or retranslation as the translations were stored in the translation memory.

If this solution does not resolve your issue, or if it seems outdated or irrelevant to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please open a new support ticket at WPML support forum.

Problem:
The client's website was translated into Japanese, but internal links on the translated pages were redirecting to the English version instead of the Japanese version. The links were initially set as relative paths.

Solution:
1. We recommended using full URLs for the team members' links instead of relative links to ensure they direct to the correct language version.
2. We suggested using WPML's string translation to manually find and translate the relative links. More information on string translation can be found here: this link.
3. We also advised checking the possibility of caching issues and recommended copying only the "/jp/team_member_name" from the Japanese version of the site to test if the issue persists.

If this solution does not resolve your issue, or if it seems outdated or irrelevant to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If problems continue, please open a new support ticket.