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Topic
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Supporter | Voices | Posts | Freshness |
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code: http_request_failed /message: cURL error 7: Failed to connect
Started by: jinnyN
in: English Support
Problem: http_request_failed and message: cURL error 7: Failed to connect to cdn.wpml.org port 80 after 3066 ms: Couldn't connect to server . Attempts to delete and reconnect the WPML key were unsuccessful.
If this solution does not resolve your issue or seems irrelevant, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket. |
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2 | 3 | 1 year, 6 months ago |
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cannot upgrade the plugin
Started by: nicolasG-40
in: English Support
Problem: If you're experiencing similar issues with upgrading the WPML plugin or registering it, we recommend trying the following steps: Please note that this solution might be irrelevant if it's outdated or not applicable to your case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If these steps do not resolve your issue, please open a new support ticket. |
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2 | 4 | 1 year, 6 months ago |
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The hedear menu is not showing the original language
Started by: marcusS-16
in: English Support
Problem: We also advised that the solution might be irrelevant due to being outdated or not applicable to the client's case. If the issue persists, we recommend opening a new support ticket. Additionally, we highly suggest checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that the latest versions of themes and plugins are installed. If further assistance is needed, please contact us through the WPML support forum. |
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2 | 2 | 1 year, 6 months ago |
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CHANGING LANGUAGE CODE
Started by: tropiconD
in: English Support
Problem: Please note that this solution might be irrelevant if it's outdated or not applicable to your case. If you find that this solution does not solve your issue, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If you still need assistance, please do not hesitate to open a new support ticket with us. |
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2 | 2 | 1 year, 6 months ago |
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Save origin language give error when i'm having true/false fields
1
2
Started by: basF
in: English Support
Problem: \plugins\acfml\classes\Helper\HashCalculator.php file. On line 25, replace: return self::hashArray( $value ); with: return self::hashArray( (array) $value ); Please ensure you backup your database before making any changes. This should resolve the error. Please note that this solution might be irrelevant due to being outdated or not applicable to your case. If the issue persists, we highly recommend checking the related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If you still need assistance, please don't hesitate to open a new support ticket in the WPML support forum. |
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3 | 17 | 1 year, 6 months ago |
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Change Menu Language Switcher Position to Second Last
Started by: peterR-59
in: English Support
Problem: Please note that this solution might be irrelevant due to being outdated or not applicable to your case. If so, we encourage you to open a new support ticket. We also highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If you need further assistance, please contact us in the WPML support forum. |
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3 | 7 | 1 year, 6 months ago |
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WPML keeps duplicating my site and requiring extra edits on duplicated pages
1
2
Started by: Fiyinfoluwa Lasaki
in: English Support
Problema: Solución: functions.php del sitio del cliente: /**
* Translate page ID for WPML.
*
* @link wpmlsupp-11347
* @param mixed $page_id
* @return mixed
*/
function wpmlsupp_11347_translate_page_id( $page_id ) {
return apply_filters( 'wpml_object_id', $page_id, 'page', true );
}
add_filter('tec_tickets_commerce_checkout_page_id', 'wpmlsupp_11347_translate_page_id');
add_filter('tec_tickets_commerce_success_page_id', 'wpmlsupp_11347_translate_page_id');
2. Hemos recomendado al cliente que se comunique con los autores del plugin de eventos para informarles sobre la incompatibilidad con WPML. Si la solución proporcionada no es relevante para tu caso, porque podría estar desactualizada o no aplicarse a tu situación específica, te recomendamos abrir un nuevo ticket de soporte. También te sugerimos revisar los problemas conocidos, verificar la versión de la solución permanente y confirmar que has instalado las últimas versiones de temas y plugins. Si necesitas más ayuda, no dudes en contactarnos en el foro de soporte de WPML. |
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3 | 20 | 1 year, 6 months ago |
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showing critical error when installing this plugin in wordpress
1
2
Started by: adityaK-4
in: English Support
Problem: Solution: wp_users , wp_usermeta , and wp_options tables, with many entries having an ID of '0'. We provided a solution that involved running SQL queries to delete the bad data and alter the tables to add the necessary auto increments. The client needed to execute the following queries one by one: DELETE FROM `wp_users` WHERE `ID` = '0'; ALTER TABLE `wp_users` CHANGE `ID` `ID` bigint unsigned NOT NULL AUTO_INCREMENT FIRST; DELETE FROM `wp_usermeta` WHERE `umeta_id` = '0'; ALTER TABLE `wp_usermeta` CHANGE `umeta_id` `umeta_id` bigint unsigned NOT NULL AUTO_INCREMENT FIRST; DELETE FROM `wp_options` WHERE `option_id` = '0'; ALTER TABLE `wp_options` CHANGE `option_id` `option_id` bigint unsigned NOT NULL AUTO_INCREMENT PRIMARY KEY FIRST; We advised the client to back up their database before making any changes. If the client was not comfortable performing these steps or if the solution did not resolve the issue, we recommended seeking further assistance, as this was beyond the scope of our support. Please note that this solution might be irrelevant due to being outdated or not applicable to your case. If you're still facing issues, we highly recommend checking the related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket with us. |
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2 | 24 | 1 year, 6 months ago |
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Fatal error: Uncaught ArgumentCountError: 10 arguments are required, 2 given
Started by: shaid-3
in: English Support
Problem: Solution: function theme_option_init()
{
// Check function exists.
if (function_exists('acf_add_options_page')) {
// Add parent.
$parent = acf_add_options_page(array(
'page_title' => __('Theme General Settings', 'pjisrael'),
'menu_title' => __('Theme Settings', 'pjisrael'),
'capability' => 'edit_posts',
'redirect' => false
));
// Add sub page.
$child = acf_add_options_page(array(
'page_title' => __('Footer Settings', 'pjisrael'),
'menu_title' => __('Footer', 'pjisrael'),
'parent_slug' => $parent['menu_slug'],
));
}
}
add_action('acf/init', 'theme_option_init');We asked the client to check and confirm if the issue was resolved. Please note that this solution might be irrelevant if it's outdated or not applicable to your case. If you're still experiencing issues, we highly recommend checking the related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket with us. |
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2 | 14 | 1 year, 6 months ago |
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Translated pages are broken
Started by: jonathanA-32
in: English Support
Problem: If this solution does not apply to your case, or if it seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Should you need further assistance, please do not hesitate to open a new support ticket at WPML support forum. |
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2 | 9 | 1 year, 6 months ago |
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Form
Started by: nejcK-2
in: English Support
Problem: If you're experiencing a similar issue, we recommend you try the steps outlined above. However, please note that this solution might be irrelevant due to it being outdated or not applicable to your case. If the problem persists, we highly recommend checking related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Should you need further assistance, please do not hesitate to open a new support ticket in the WPML support forum. |
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3 | 15 | 1 year, 6 months ago |
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An error occurred when confirming the subscription: Your account has debt
Started by: giladT
in: English Support
Problem: If you still need help, please do not hesitate to open a new support ticket. We highly recommend visiting our support forum for further assistance. |
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2 | 4 | 1 year, 6 months ago |
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When recaptcha included, the default language shows it but not other languages
Started by: leonidoG-2
in: English Support
Problem: Solution: We also noticed that the WordPress Memory Limit on the client's site was below the recommended threshold. We advised increasing the memory limit to at least 128M, preferably 256M, by adding the following code to the wp-config.php file: define( 'WP_MAX_MEMORY_LIMIT', '256M' );<br />define( 'WP_MEMORY_LIMIT', '128M' ); Afterward, we suggested that if the captcha option comes from the theme, it might be possible to translate this option in the String Translation, likely within the Admin texts section. We provided a guide to help find and translate the captcha option: https://wpml.org/documentation/getting-started-guide/string-translation/finding-strings-that-dont-appear-on-the-string-translation-page/. If the solution provided here is not relevant due to being outdated or not applicable to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If you still need assistance, please do not hesitate to open a new support ticket: https://wpml.org/forums/forum/english-support/. |
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3 | 5 | 1 year, 6 months ago |
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"WP-PageNavi" Plugin text not translating
Started by: insiaT
in: English Support
Problem: Solution: For more detailed instructions on translating texts in admin screens, please refer to our documentation: Translating texts in admin screens. If the solution provided here does not resolve your issue or seems irrelevant due to being outdated or not applicable to your case, we encourage you to open a new support ticket. We also highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. For further assistance, please visit our support forum: WPML support forum. |
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2 | 4 | 1 year, 6 months ago |
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WP MENU translation inconsistencies
Started by: duanmanZ
in: English Support
Problem: Next, we clarified that custom links cannot be automatically translated using the menu sync feature. Instead, we suggested translating them using string translation and then sending the string translation to the automatic translation feature: Lastly, we provided an example of how to search for the menu item strings using String Translation, with a screenshot for guidance: Please note that the solution provided might be irrelevant due to being outdated or not applicable to your specific case. If this is the case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If you still need assistance, please open a new support ticket: |
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3 | 10 | 1 year, 6 months ago |
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