Problem: The client is experiencing issues with manually linking pre-translated Elementor pages using the WordPress editor. Instead of allowing manual linking, clicking the '+' icon redirects to WPML's Advanced Translation Editor. Additionally, there are problems with language mapping for manually added languages and visibility of translated content in the backend. Solution: To manually translate and link Elementor pages using the WordPress editor, follow these steps: 1. Ensure that the option to use the WordPress Editor or Elementor for translations is correctly set up. You can find detailed instructions on setting this up here: Using Different Translation Editors for Different Pages. 2. When clicking the '+' sign to add a translation, if the page appears blank, copy the content from the original page and proceed with the translation. 3. If issues persist, such as the '+' icon still redirecting to the Advanced Translation Editor or problems with language mapping and visibility, it may be necessary to escalate the issue to our technical team.
Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket at WPML support forum.
Problem: The client was unable to translate a button labeled 'Rezervuoti' and change its link for the English version. Additionally, the client needed assistance with translating the footer into English. Solution: For the button issue, we duplicated the header element and named it 'Header Main'. We then manually translated it using the manual translation method provided by WPML. You can find detailed instructions on manual translation here: https://wpml.org/documentation/translating-your-contents/using-different-translation-editors-for-different-pages/. This resolved the issue with the button text and link in the English version.
For the footer, we duplicated it using the 'Overwrite with Lithuanian content' option to create an English version. We then set it to 'Translate independently' allowing both versions to be edited separately. This setup is a one-time process and has been completed. Changes to the footer must be done manually in Elementor for each language, as the theme does not support the Advanced Translation Editor for header/footer templates.
If this solution does not resolve your issue, or if it seems outdated or irrelevant to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please open a new support ticket at WPML support forum.
Problem: The client is experiencing inconsistent page loading, sometimes resulting in a 500 error or a redirect loop on their multilingual site using WPML. This issue occurs after updating the Learndash plugin, but persists even after deactivating other plugins like Memberium, suggesting a problem with WPML’s language routing or translation handling. Solution: We recommend reviewing the WPML configuration for the affected page, particularly its translation status, language assignment, and URL structure. Additionally, try the following workaround: https://wpml.org/faq/why-is-htaccess-getting-overwritten-with-the-language-folder-on-my-wpml-website/
If this solution does not resolve the issue or seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket with us for further assistance.
Problem: Se stai riscontrando problemi con la rigenerazione automatica del file .htaccess che modifica le regole standard di WordPress, causando malfunzionamenti del sito quando WPML è attivo e utilizza la modalità 'Lingue diverse nelle directory', potresti notare che il file .htaccess viene modificato inserendo '/en/' come RewriteBase. Solution: Ti consigliamo di consultare la nostra FAQ specifica per questo problema, che potrebbe aiutarti a risolvere la situazione. Puoi trovare la guida dettagliata qui: https://wpml.org/faq/why-is-htaccess-getting-overwritten-with-the-language-folder-on-my-wpml-website/. Inoltre, se il problema persiste, ti suggeriamo di salvare nuovamente i permalink nelle Impostazioni > Permalink, poiché questo può rigenerare correttamente il file .htaccess e ripristinare il funzionamento del sito.
Se la soluzione proposta non dovesse essere più rilevante o non risolvere il tuo caso specifico, ti invitiamo a consultare la pagina dei problemi noti https://wpml.org/known-issues/, verificare la versione della correzione permanente e confermare che hai installato le ultime versioni di temi e plugin. Se necessario, apri un nuovo ticket di supporto per assistenza ulteriore qui.
Problem: The client is unable to edit exhibition dates in the Arabic version of their website, despite being able to do so in the English version. The date fields are not visible or accessible in the Arabic version. Solution: We recommend checking the translation settings for the custom fields related to the exhibition dates. Here are the steps to follow: 1. Navigate to WPML → Settings in your WordPress dashboard. 2. Scroll to the Custom Fields Translation section. 3. Locate the fields 'exhibits_start_date' and 'exhibits_end_date'. 4. Set the translation preference for these fields to Translate. 5. Click Save to apply the changes. After making these changes, please check if the date editing fields are now visible and editable in the Arabic version of the exhibition post.
If this solution does not resolve the issue or seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please do not hesitate to open a new support ticket for personalized assistance at WPML support forum.
Problem: Die Seiten existieren, aber WPML erkennt sie als englischsprachig, obwohl sie dupliziert wurden, um auf Deutsch angezeigt zu werden. Eine Übersetzung von Deutsch nach Englisch ist nicht möglich, da eine Fehlermeldung angezeigt wird: "Some of the selected content has already been translated from English to German and cannot be re-translated from German to English." Solution: Wir empfehlen, die Ausgangssprache der Inhalte im WordPress-Editor anzupassen. Dies kann in der rechten Seitenleiste des Editors erfolgen. Anleitung: https://wpml.org/faq/how-to-link-already-translated-pages/
Falls diese Lösung veraltet ist oder nicht auf Ihr Problem zutrifft, empfehlen wir Ihnen, ein neues Support-Ticket zu eröffnen. Wir empfehlen auch, die Seite mit bekannten Problemen zu überprüfen, die Version der dauerhaften Lösung zu verifizieren und zu bestätigen, dass Sie die neuesten Versionen von Themes und Plugins installiert haben.
Für weitere Unterstützung besuchen Sie bitte unser Support-Forum.
Problem: Wenn Sie eine Seite zur Übersetzung angelegt und die XLIFF in Version 1.2 exportiert, bearbeitet und wieder importiert haben, wird die Übersetzung zwar im Frontend angezeigt, aber nicht im Advanced Translation Editor (ATE). Sie ist nur sichtbar, wenn Sie auf den klassischen Editor wechseln. Solution: Dieses Verhalten ist zu erwarten, da XLIFF-Importe nur im Classic Translation Editor angezeigt und bearbeitet werden können. Wir empfehlen Ihnen, den Classic Translation Editor für solche Aufgaben zu verwenden. Für weitere Informationen zur Konfiguration Ihrer XLIFF-Dateioptionen besuchen Sie bitte diese Anleitung.
Falls diese Lösung für Sie nicht relevant ist, weil sie veraltet ist oder nicht auf Ihren Fall zutrifft, empfehlen wir Ihnen, ein neues Support-Ticket zu eröffnen. Wir empfehlen Ihnen auch, die Seite mit bekannten Problemen (https://wpml.org/known-issues/) zu überprüfen, die Version der dauerhaften Lösung zu verifizieren und zu bestätigen, dass Sie die neuesten Versionen von Themes und Plugins installiert haben. Für weitere Unterstützung besuchen Sie bitte unser Support-Forum unter https://wpml.org/de/forums/forum/support-in-german/.
Problem: The client wants to disable the automatic renewal of their WPML subscription but cannot find the option to do so. Solution: If you're experiencing this issue, we recommend that you visit the following link to learn how to switch to manual renewal: Disable WPML Automatic Renewal.
Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket at WPML Support Forum.
Si esta solución no resuelve tu problema o si la información parece desactualizada, te recomendamos abrir un nuevo ticket de soporte. También te sugerimos revisar los problemas conocidos en https://wpml.org/known-issues/, verificar la versión del arreglo permanente y confirmar que tienes instaladas las últimas versiones de los temas y plugins.
Problem: You are unable to modify the French Contact page. Solution: If you're experiencing issues with editing a translation that was originally created using the WPML Translation Editor, it's important to continue using the same editor. We recommend not switching between different editors (like the WordPress Editor or Elementor) for editing translations made in the WPML Translation Editor. To edit or create translations using a specific editor, please follow the guidelines provided in our documentation: Using Different Translation Editors for Different Pages.
If this solution does not apply to your case, or if it seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Should you need further assistance, please do not hesitate to open a new support ticket at WPML support forum.
