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40,617 Responses to “Pre-sales Questions”
Pre-Sale Questions: Divi (Eleganttheme) Support, Indonesian Language, automated Translation, Post vs Page and SEO Implementation:
Hi, I am wondering if
1) your plugin is fully compatible with the latest ElegantThemes and Divi Themes? On your site it showed that last testing happened in 2018 only.
2) is the Indonesian language fully supported when it comes to icons, flags, ID etc?
3) if I chose to use automatic translation which provider can I select? Only Google Translate or do you have your own proprietary built?
4) Is there any difference in functionality and value to use WPML solely for “Pages” in WordPress rather than “Posts”?
5) Could you please comment on the SEO compatibility of WPML as standalone or in conjunction with known plugins like Yoast or Monarch (ElegantThemes).
1. Yes, it is. We need to update the info on the Themes Compatible page. When you find any incompatibility issues, please open a thread in our forum and our supporters will get in touch with the developer from the Compatibility Team to get in touch with the Divi authors again.
2. Yes, https://wpml.org/documentation/getting-started-guide/language-setup/pre-configured-languages/
3. We don’t use Google Translate, we use Azure’s MT engine.
4. It’s totally up to you for which parts of your websites you will use WPML.
5. We recommend Yoast since we use it ourselves on our sites. But there are more SEO plugins compatible with WPML. Please check the list here: https://wpml.org/documentation/plugins-compatibility/
Hello,
As far as I know, you can also install WPML plugins on WordPress.com but you would need a special account that allows you to install 3rd party plugins. I mean a special account at wordpress.com – they will know better which one.
1) Assuming the plugin automatically just translates the content… is there a place where I will be able to go in and manually change the content myself?
2) Does the plugin support Vietnamese and
3) If I just did the free version for 2,000 words, but then added more content to the site, could I purchase the package deal and have it translate the rest?
Hello,
1. No, the plugin doesn’t translate automatically. We provide machine translation and you can read here how it works. But yes, you can edit the machine translations.
2. Yes, it does.
3. Yes but please check the page I linked above to see how it works. There is a video there.
Hello,
we are a small NGO located in Spain, currently using Q-translatex for our multilingual website. We are thinking about passing to WPML as our multilanguage plugin, as we think we need a more professional, SEO friendly and complete solution for improving our ranking and therefore subscriptions, so considering WPML.
We have some question though:
1) Is that really impossible obtaining a discount on the final CMS version?
2) Is there a smooth way for moving our website to q-translate-x to WPML keeping our SEO indexing and tags, slugs and so on?
3) Many pages are already translated in Englsh and German, can we keep those pages translated and configure the no-translated pages as automatically translated by the service you provide?
Thanks Agnes,
please let me know what contents can be moved from q-traslate-x to WPML with than plugin you mentioned.
Is there any limitation of word number for the automatic translation service and the CMS version of WPML?
When will be the automatic traslation for Woocommerce products available? What is working for Woocommerce until now?
Many thanks.
Thanks for the quick reply. In the WPML versus other plugin comparing page it says that WPML has 70 automatic translation services included. What I am asking is if there is any other service which is not the advanced automatic translator, such as google and so on, that can be used to translate the pages? The problem is that 2000 words is a hard limitationg for us, and a “simple” translation as the free Google one would help, meanwhile we can edit it and correct the inevitable mistakes. Thanks for the reply.
Hello Giorgio,
The translation services are not automatic but integrated https://wpml.org/translation-service/, they have an extra fee. The only method for automatic translation we offer is through Microsoft translation and as I described in the link I shared before.
Hello,
I consulted the SEO aspect with the developer of the aTranslate-WPMLmigration plugin and he says that the link structure will change so that the slugs will be different, at the end of the migration process you will need to add appropriate entries to .htaccess (the plugin will show you what). so users and crawlers will know that the entries are at the new address. SEO should not be affected.
Hello,
I don’t really understand payments and versions of WPML, please advice what’s best for us.
We want to translate our website on WooCommerce, we need translation of each product and page, for now only Polish-English but in the future more language. As there is a lot of text We need automatical translation with posibility to easy correct possible mistakes.
What option of WPML should we choose?
Thanks for answear,
Hello Zuzanna,
Machine translations for WooCommerce products are coming soon – we have them implemented but we are waiting for the official release. Let me check with the developers what are the plans. It should be soon.
Okey, so for now we only can use additional work packs to get products description be traduced automaticaly?
Is there posibility to get trial version of full WPML for WooCommers for example for 7 or 14 days to try it out?
Hi again,
I don’t know what you mean by “additional work packs”? Other plugins?
We don’t have any free trials but our refund allows you to test WPML for 30 days. https://wpml.org/purchase/refunds-policy/
No, buying extra quota for the automatic translation won’t help in your case because we are not ready with providing machine translation for products at all. Not yet. This is coming but I don’t know when exactly. Once I get the information from our developers, I’ll let you know. For now, you would need to provide your translations manually. For now, we provide machine translations only for regular posts and pages.
I will be using it with the plugin WP Crowdfunding in different languages. WP Crowdfunding is meant to be compatible with WPML. However, I need to use the fixed currency feature for different currencies.
1) So a user from France starts a project in Euros while in the UK a user will start it in Pounds. These will be uploaded in the two different currencies and other users will be able to see the different currencies for either project and support it in the project currency.
2) Also, once a project is supported, the payment would be made in the project currency (Pounds or Euros).
Is this possible?
3) Also can the different currencies be allocated different payment systems?
Hello,
I’m not sure if this plugin is compatible with WPML (I cannot see it on this list). Let me check with the developers from our Compatibility Team.
Hello,
thanks for sharing the links with me. They look interesting and promising indeed. Let me get back to my compatibility team and ask how they see it.
My colleagues from the Compatibility Team say that it happens that the theme/plugin author announces something on their site without consulting us and then when you give it a closer look it turns out that there are many things they didn’t check properly. Most of the Crowdfunding features are working, but unfortunately not everything. We cannot consider this one compatible since there are still issues that require some changes in our WooCommerce Multilingual plugin. Our developers put it on their list of tasks.
Hello,
I have just purchased WPML, but there was a problem with my card – On your site there was a popup with information “Card was declined”, but money has gone, and i didnt get any response.
How can i now get access to my account or something?
Hello
I have a question I need my website in englisch & german. At the moment I have only german content. I want to know if I can export my content in a excel file – translate it and upload it again. Is there a option for this? Thanks a lot
Kind Regards
Isabelle
eu representing another “site” within multisite that can have its OWN language translations
__________________________________
The reason for this is due to varing content changes by region and the need to support a combination of Regions (handled via multisite) and language for that region within WMPL (Hopefully)
I have seen other comments come through today that has been answered but my ticket/comment from this morning is still not approved. Not sure how to get my questions addressed if my comments are not being approved. Feel free to discard this as it is redundant but I have been trying to monitor this page all day and see responses to other messages that have come in after my initial comment
Hello Josh,
yes, you can use WordPress Multisite for subdomains (and each for a specific region) and then within each of your subsites configure languages as subfolders using WPML. This is how our discover-wp.com service works. For example, please check this site: https://drag-and-drop-wordpress.discover-wp.com/ If you create a new one with your user, a new subsite will be created with the following languages: en, fr, es (see the footer in my demo link). I hope I understood your case correctly.
Hi,
I am looking to make my site into multilingual and not sure if your plugin will do the job.
We are using Flatsome theme and all our category pages are driven by theme itself dynamically. Individual pages can be translated but how can your plugin translate dynamic generated category pages?
Have provided you website address if you can run through category pages and give me your feedback.
Also can check if any part of website which cannot be translated.
We will be holding around 800 categories and site will go upto 200000 products. Will your plugin cause any performance hit on website?
is possible to translate WordPress Dashboard from cyrillic to latin? When site lang is set to Serbian (example), site WP dashboard is cyrillic and I need plugin to convert it on latin.
Hello Vladimir,
I’m not sure if I understand your question. What WPML does is it allows you to add more than one language to your WordPress site. So if your WordPress site is currently in Serbian, you can add more languages, for example, English, Arabic, German etc. In WPML settings, you can choose in which language the Dashboard will appear for the user. If a given language uses Cyrillic, the user will see and use Cyrillic.
If however, your need is different and you need only one language for you site and some parts of your site don’t correctly in Serbian, you need a plugin such as LocoTranslate. WPML is for making sites multilingual.
Hello,
We currently have qTranslate X for our website and we would like to purchase WPML but we’re not sure which version would fit our needs. What are the added features that the 79 dollars version offer over the 29 dollar option, and would they apply in our case? For instance I saw that the cheaper option did not have the ability to translate widgets – that might be a problem as we have widgets in 4 languages. What’s your advice?
Hope to hear from you soon
Julianne
Hello Julianne,
the biggest advantage of using the CMS package is that it allows you to translate additional strings, (for example special strings coming from your theme) but maybe you don’t need it. You can start with the Block version and in case it turns out that you need to translate something that cannot be done with the Blog version, you can upgrade to the CMS version. CMS version uses the same main WPML plugin, so you don’t need to change anything in your site. The CMS package simply includes additional plugins. Our system will charge you only the difference in price in this case.
I want to purchase your plugin but I have a couple of questions:
I have a site written in English but I want it to be displayed in Italian by default. Is this possible?
Also, using your plugin, could my site be displayed in the language relative to the IP address of the country? For example, if a user is browsing from Spain will my site be automatically translated to Spanish? Or do I need another plugin for this?
Hello,
i want to buy your product and i want to ask, if I can’t renew my license, the translations I’ve made in different languages will be deleted from my site?
Hello,
no, nothing will be lost. Your content and the WPML plugins will still be there (on your site) working. If you don’t renew you will only lose to our support forum and new releases.
Dear Friends
I want to translate this website http://www.geopeen.gr/
Can i do it with wpml? do you have to see the theme? is any free edition for test? wich packet i need to buy. The words are about 4000
If so, this theme hasn’t been checked by our Compatibility Team. It means, that you should be able to translate all basic elements (posts, pages, menu, categories, etc) but you might have issues with translating some features of this theme.
You can start with the Blog package and if it turns out that you need some extra features from the CMS package you can upgrade later for the difference in the purchase price.
As I explained, this theme wasn’t tested by our team. Usually, themes from themeforest.net work with WPML but this one doesn’t say anything about WPML compatibility so we simply don’t know. You should be able to translate pages and posts but you might have some issues with other elements. I really don’t know. You can buy WPML keeping our refund policy in mind. It allows you to test WPML for 30 days without risking anything. You can also ask for help in our support forum: https://wpml.org/purchase/refunds-policy/ and https://wpml.org/forums/forum/english-support/
Sorry, I’m just not clear on exactly how this works.. So as an example, let’s say I have a website with 3 pages and its currently in English and contains 600 words. I would like to have this be available in Spanish by having the user select the appropriate flag for Spanish. How will the pricing model work for this example assuming the site is accessed 200 times for a Spanish translation?
Hello Frank,
let me explain. When you install and active WPML you will see a simple wizard that will guide you through the initial setup. You need to choose your primary language (English in your case) and then select other languages (Spanish). You will need to choose where the language selector will appear (it will be created automatically by WPML), for example, it can be added to your main navigation. Now, you are ready to translate your content. You can do it manually or if you need automatic (machine) translation, you can use our ATE editor. You will get a free quota of of 2000 words. It should be enough for you site. If you need more credits, you need to buy them, and our current pricing is here: https://wpml.org/2018/12/machine-translation-quotas-for-wpmls-advanced-translation-editor/
After translating your pages and publishing them they users (visitors) will see the translation on the front-end when switching to the other langue using the language switcher. I hope it helps.
Thanks for the reply. I’m still wondering about this question:
How will the pricing model work for this example assuming the site is accessed 200 times for a Spanish translation? So in other words , once the site is translated, and let’s say it’s 600 words, will there be any additional costs for customers accessing the website or is it a ONE time translation cost with unlimited web views?
My website was built and installed by TemplateMonster company. They installed for me a life time access to WPML plugin. Unfortunately WPML plugin stopped working and my Czech site dissapeared. TemplateMonster support asked me to contact your directly but I cannot contact your technical support because it is available for customers who paid you directly. Please can you help me? Many thanks.
Hello Josef,
yes, you need to be our customer and have an active subscription to get our support help.
What do you mean that your site disappeared? Please note that if your site no longer exists even our supporters won’t be able to help you. But if you mean, that your site just stopped working, all you need to do it to provide access to it to our supporters and they will find the cause of your problems (if of course they are cased by WPML).
You can also ask your customer to share his WPML credentials with you and you can report the issue on your customer’s behalf. We cannot do much here via comments… I hope you understand.
Pre-Sale Questions: Divi (Eleganttheme) Support, Indonesian Language, automated Translation, Post vs Page and SEO Implementation:
Hi, I am wondering if
1) your plugin is fully compatible with the latest ElegantThemes and Divi Themes? On your site it showed that last testing happened in 2018 only.
2) is the Indonesian language fully supported when it comes to icons, flags, ID etc?
3) if I chose to use automatic translation which provider can I select? Only Google Translate or do you have your own proprietary built?
4) Is there any difference in functionality and value to use WPML solely for “Pages” in WordPress rather than “Posts”?
5) Could you please comment on the SEO compatibility of WPML as standalone or in conjunction with known plugins like Yoast or Monarch (ElegantThemes).
Thanks in advance
Hello,
Thank you for your interest in WPML.
1. Yes, it is. We need to update the info on the Themes Compatible page. When you find any incompatibility issues, please open a thread in our forum and our supporters will get in touch with the developer from the Compatibility Team to get in touch with the Divi authors again.
2. Yes, https://wpml.org/documentation/getting-started-guide/language-setup/pre-configured-languages/
3. We don’t use Google Translate, we use Azure’s MT engine.
4. It’s totally up to you for which parts of your websites you will use WPML.
5. We recommend Yoast since we use it ourselves on our sites. But there are more SEO plugins compatible with WPML. Please check the list here: https://wpml.org/documentation/plugins-compatibility/
Can I add WPML blog to a WordPress.com website? Or does it only work at a WordPress.org installation?
With regards
Aletta
Hello,
As far as I know, you can also install WPML plugins on WordPress.com but you would need a special account that allows you to install 3rd party plugins. I mean a special account at wordpress.com – they will know better which one.
Hi there.
A few questions before I purchase the plugin:
1. Is it compatible with Foundry theme? https://themeforest.net/item/foundry-multipurpose-multiconcept-wp-theme/12468676
2. Does the “Multilingual CMS” support automatic translation or will I need to pay extra?
3. Can the plugin be used on a custom coded part of the website (not a cms)?
4. How much time on estimation is needed to translate a website with about 20 pages?
Thank you.
Hello Diane,
1. Yes, we tested Foundry theme and it is compatible https://wpml.org/theme/foundry/
2. The CMS version includes the Advanced Translation Editor, which gives you a free quota of 2000 words for automatic translation. If you need more you will need to purchase one of our word packages https://wpml.org/documentation/translating-your-contents/advanced-translation-editor/automatic-translation-pricing/
3. No, it will only work with WordPress sites
4. Do you mean automatic translation or what translation method? https://wpml.org/documentation/translating-your-contents/
Hello I have 3 quick questions:
1) Assuming the plugin automatically just translates the content… is there a place where I will be able to go in and manually change the content myself?
2) Does the plugin support Vietnamese and
3) If I just did the free version for 2,000 words, but then added more content to the site, could I purchase the package deal and have it translate the rest?
Thank you!
Matthew
Hello,
1. No, the plugin doesn’t translate automatically. We provide machine translation and you can read here how it works. But yes, you can edit the machine translations.
2. Yes, it does.
3. Yes but please check the page I linked above to see how it works. There is a video there.
Will it be possible to transfer the plugin from one domain to another if I wish to change my domain?
Yes, you need to have an active subscription to delete your domain and register a new one.
If I purchase your smallest package now can I upgrade to the next package up later?
Yes, and you will pay the difference in the purchase price in that case.
Hello,
we are a small NGO located in Spain, currently using Q-translatex for our multilingual website. We are thinking about passing to WPML as our multilanguage plugin, as we think we need a more professional, SEO friendly and complete solution for improving our ranking and therefore subscriptions, so considering WPML.
We have some question though:
1) Is that really impossible obtaining a discount on the final CMS version?
2) Is there a smooth way for moving our website to q-translate-x to WPML keeping our SEO indexing and tags, slugs and so on?
3) Many pages are already translated in Englsh and German, can we keep those pages translated and configure the no-translated pages as automatically translated by the service you provide?
Many thanks for your answers and your great job!
1. We don’t provide any discounts but some of our affiliates might have something. You would need to look around. I don’t know who exactly.
2. Yes, we have this tool: https://wpml.org/documentation/related-projects/qtranslate-importer/ but I need to check with the developer in charge what exactly can be moved.
3. Yes, but please note that the machine translations need to be manually approved. Please watch the video: https://wpml.org/documentation/translating-your-contents/advanced-translation-editor/ to understand how machine translations work.
Thanks Agnes,
please let me know what contents can be moved from q-traslate-x to WPML with than plugin you mentioned.
Is there any limitation of word number for the automatic translation service and the CMS version of WPML?
When will be the automatic traslation for Woocommerce products available? What is working for Woocommerce until now?
Many thanks.
Hi Giorgio,
Agnes is no longer available for today. Have you checked this article? https://wpml.org/documentation/related-projects/qtranslate-importer/
The Advanced translation editor comes with a free quota of 2000 words, if you need more words you will have to buy one of the word packages https://wpml.org/documentation/translating-your-contents/advanced-translation-editor/automatic-translation-pricing/
You can translate your WooCommerce site fully with WPML. We have another plugin for that https://wpml.org/documentation/related-projects/woocommerce-multilingual/
Thanks for the quick reply. In the WPML versus other plugin comparing page it says that WPML has 70 automatic translation services included. What I am asking is if there is any other service which is not the advanced automatic translator, such as google and so on, that can be used to translate the pages? The problem is that 2000 words is a hard limitationg for us, and a “simple” translation as the free Google one would help, meanwhile we can edit it and correct the inevitable mistakes. Thanks for the reply.
Hello Giorgio,
The translation services are not automatic but integrated https://wpml.org/translation-service/, they have an extra fee. The only method for automatic translation we offer is through Microsoft translation and as I described in the link I shared before.
Let me know if this answers your question.
Hello,
I consulted the SEO aspect with the developer of the aTranslate-WPMLmigration plugin and he says that the link structure will change so that the slugs will be different, at the end of the migration process you will need to add appropriate entries to .htaccess (the plugin will show you what). so users and crawlers will know that the entries are at the new address. SEO should not be affected.
Hello,
I don’t really understand payments and versions of WPML, please advice what’s best for us.
We want to translate our website on WooCommerce, we need translation of each product and page, for now only Polish-English but in the future more language. As there is a lot of text We need automatical translation with posibility to easy correct possible mistakes.
What option of WPML should we choose?
Thanks for answear,
Hello Zuzanna,
Machine translations for WooCommerce products are coming soon – we have them implemented but we are waiting for the official release. Let me check with the developers what are the plans. It should be soon.
And yes, you can edit the machine translations and you will need the Multilingual CMS package.
Okey, so for now we only can use additional work packs to get products description be traduced automaticaly?
Is there posibility to get trial version of full WPML for WooCommers for example for 7 or 14 days to try it out?
Hi again,
I don’t know what you mean by “additional work packs”? Other plugins?
We don’t have any free trials but our refund allows you to test WPML for 30 days. https://wpml.org/purchase/refunds-policy/
Sorry, I’ve meant additional worD pack for autimatic translation
No, buying extra quota for the automatic translation won’t help in your case because we are not ready with providing machine translation for products at all. Not yet. This is coming but I don’t know when exactly. Once I get the information from our developers, I’ll let you know. For now, you would need to provide your translations manually. For now, we provide machine translations only for regular posts and pages.
Hi,
I’m very likely to buy your wpml plugin.
A few pre-sale questions:
I will be using it with the plugin WP Crowdfunding in different languages. WP Crowdfunding is meant to be compatible with WPML. However, I need to use the fixed currency feature for different currencies.
1) So a user from France starts a project in Euros while in the UK a user will start it in Pounds. These will be uploaded in the two different currencies and other users will be able to see the different currencies for either project and support it in the project currency.
2) Also, once a project is supported, the payment would be made in the project currency (Pounds or Euros).
Is this possible?
3) Also can the different currencies be allocated different payment systems?
Please let me know.
Many thanks
Joao
PS – https://www.themeum.com/product/wp-crowdfunding-plugin/
Hello,
I’m not sure if this plugin is compatible with WPML (I cannot see it on this list). Let me check with the developers from our Compatibility Team.
I’ve checked it with our devs. Turns out that this plugin is not compatible with WPM due to the lack of the author’s cooperation.
Hi Agnes,
Thanks for your reply.
That’s a bit disconcerting….
The weird thing is I went back to look at their features and they claim that it’s supported. Please take a look at this link:
https://www.themeum.com/wp-crowdfunding-v1-8-8-gets-wpml-support-better-time-counter/
also: https://www.themeum.com/forums/topic/wp-crowdfunding-pro-wpml/
can they claim that, if it isn’t fully compatible?
How come? I wonder…
Hello,
thanks for sharing the links with me. They look interesting and promising indeed. Let me get back to my compatibility team and ask how they see it.
Thanks Agnes! looking forward to their views. Cheers
My colleagues from the Compatibility Team say that it happens that the theme/plugin author announces something on their site without consulting us and then when you give it a closer look it turns out that there are many things they didn’t check properly. Most of the Crowdfunding features are working, but unfortunately not everything. We cannot consider this one compatible since there are still issues that require some changes in our WooCommerce Multilingual plugin. Our developers put it on their list of tasks.
Sorry, I’ve meant additional worD pack for autimatic translation
Hello,
I have just purchased WPML, but there was a problem with my card – On your site there was a popup with information “Card was declined”, but money has gone, and i didnt get any response.
How can i now get access to my account or something?
Hello,
I have replied to your mail about this. Let’s go on there.
Kind regards,
Hello
I have a question I need my website in englisch & german. At the moment I have only german content. I want to know if I can export my content in a excel file – translate it and upload it again. Is there a option for this? Thanks a lot
Kind Regards
Isabelle
Hello Isabelle,
you can translate your content in different ways, you can add your translation manually, you can also use the so-called XLIFF files but if you would like to use excel, the closes solution would be to use the WPML All Import plugin. Please read more about it here: https://wpml.org/documentation/related-projects/wpml-all-import-plugin-website-import-with-wpml/
Hello,
Is WPML support Khmer language translation? I want to use it in my site (English and Khmer language).
Look forward to hearing from you soon.
Thank you,
S.
Hello Sovann,
Yes, WPML supports Khmer as well as any other language https://wpml.org/documentation/getting-started-guide/language-setup/#site-languages
Kind regards,
Hi there-
I just want to confirm a few things about how to set this up and what WPML can support.
We will be leveraging a multi-site instance for our build and the sites will be formatted as such.
https://XX.domain.com
https://XX.domain.com/YY
The premise here is as follows
XX – Represents a regional sub site
YY – Represents a language powered (Hopefully) by WPML
Here is a another example that might help elaborate.
https://domain.com
https://domain.com/es
https://domain.com/fr
https://domain.com/de
1. Representative of one regions site and various languages
____________________________________
AND
https://eu.domain.com
https://eu.domain.com/es
https://eu.domain.com/fr
eu representing another “site” within multisite that can have its OWN language translations
__________________________________
The reason for this is due to varing content changes by region and the need to support a combination of Regions (handled via multisite) and language for that region within WMPL (Hopefully)
Is this construct possible within WPML
I have seen other comments come through today that has been answered but my ticket/comment from this morning is still not approved. Not sure how to get my questions addressed if my comments are not being approved. Feel free to discard this as it is redundant but I have been trying to monitor this page all day and see responses to other messages that have come in after my initial comment
Hello, your previous comment has been awaiting moderation. I have just replied.
Hello Josh,
yes, you can use WordPress Multisite for subdomains (and each for a specific region) and then within each of your subsites configure languages as subfolders using WPML. This is how our discover-wp.com service works. For example, please check this site: https://drag-and-drop-wordpress.discover-wp.com/ If you create a new one with your user, a new subsite will be created with the following languages: en, fr, es (see the footer in my demo link). I hope I understood your case correctly.
Is there a limit on the number of languages?
Hello Nick,
No, you can set up your site with as many languages as you want. The limit is on the number of sites you can register WPML.
https://wpml.org/documentation/getting-started-guide/language-setup/#site-languages
Kind regards,
Hi,
I am looking to make my site into multilingual and not sure if your plugin will do the job.
We are using Flatsome theme and all our category pages are driven by theme itself dynamically. Individual pages can be translated but how can your plugin translate dynamic generated category pages?
Have provided you website address if you can run through category pages and give me your feedback.
Also can check if any part of website which cannot be translated.
We will be holding around 800 categories and site will go upto 200000 products. Will your plugin cause any performance hit on website?
Looking forward to your prompt reply at earliest.
Hello Yas,
Thanks for asking WPML and Flatsome are not 100% compatible, I am afraid. We are waiting for them to get back to us to complete the work.
Sorry not to have better news.
Hello,
is possible to translate WordPress Dashboard from cyrillic to latin? When site lang is set to Serbian (example), site WP dashboard is cyrillic and I need plugin to convert it on latin.
Hope to hear soon from you
Best regards
Hello Vladimir,
I’m not sure if I understand your question. What WPML does is it allows you to add more than one language to your WordPress site. So if your WordPress site is currently in Serbian, you can add more languages, for example, English, Arabic, German etc. In WPML settings, you can choose in which language the Dashboard will appear for the user. If a given language uses Cyrillic, the user will see and use Cyrillic.
If however, your need is different and you need only one language for you site and some parts of your site don’t correctly in Serbian, you need a plugin such as LocoTranslate. WPML is for making sites multilingual.
Hello, we considering to buy a WPML plugin for CMS and would like to ask after purchase will we receive a invoice for that purchase?
Yes, you can download the invoice in a pdf file from your WPML account.
Hello,
We currently have qTranslate X for our website and we would like to purchase WPML but we’re not sure which version would fit our needs. What are the added features that the 79 dollars version offer over the 29 dollar option, and would they apply in our case? For instance I saw that the cheaper option did not have the ability to translate widgets – that might be a problem as we have widgets in 4 languages. What’s your advice?
Hope to hear from you soon
Julianne
Hello Julianne,
the biggest advantage of using the CMS package is that it allows you to translate additional strings, (for example special strings coming from your theme) but maybe you don’t need it. You can start with the Block version and in case it turns out that you need to translate something that cannot be done with the Blog version, you can upgrade to the CMS version. CMS version uses the same main WPML plugin, so you don’t need to change anything in your site. The CMS package simply includes additional plugins. Our system will charge you only the difference in price in this case.
Does it work?
Yes, it does.
Hi
I want to purchase your plugin but I have a couple of questions:
I have a site written in English but I want it to be displayed in Italian by default. Is this possible?
Also, using your plugin, could my site be displayed in the language relative to the IP address of the country? For example, if a user is browsing from Spain will my site be automatically translated to Spanish? Or do I need another plugin for this?
Many thanks
Peter
Hello Peter,
You can set up Italian as the source language (or any language you want) https://wpml.org/documentation/getting-started-guide/language-setup/#site-languages
We have redirection based on browser language https://wpml.org/documentation/getting-started-guide/language-setup/automatic-redirect-based-on-browser-language/
Let me know if this answers your question.
Hello,
i want to buy your product and i want to ask, if I can’t renew my license, the translations I’ve made in different languages will be deleted from my site?
Thank you
Hello,
no, nothing will be lost. Your content and the WPML plugins will still be there (on your site) working. If you don’t renew you will only lose to our support forum and new releases.
Dear Friends
I want to translate this website
http://www.geopeen.gr/
Can i do it with wpml? do you have to see the theme? is any free edition for test? wich packet i need to buy. The words are about 4000
Do you use this theme?
https://themeforest.net/item/oars-creative-organic-store-fresh-food-wordpress-theme/20850476/comments
If so, this theme hasn’t been checked by our Compatibility Team. It means, that you should be able to translate all basic elements (posts, pages, menu, categories, etc) but you might have issues with translating some features of this theme.
You can start with the Blog package and if it turns out that you need some extra features from the CMS package you can upgrade later for the difference in the purchase price.
But if you would like to use machine translations, you will need the CMS package. This post explains how our machine translations work: https://wpml.org/documentation/translating-your-contents/advanced-translation-editor/ and you can learn more about the pricing for machine translation in this post: https://wpml.org/2018/12/machine-translation-quotas-for-wpmls-advanced-translation-editor/
Yes this is our template. Will work?
As I explained, this theme wasn’t tested by our team. Usually, themes from themeforest.net work with WPML but this one doesn’t say anything about WPML compatibility so we simply don’t know. You should be able to translate pages and posts but you might have some issues with other elements. I really don’t know. You can buy WPML keeping our refund policy in mind. It allows you to test WPML for 30 days without risking anything. You can also ask for help in our support forum: https://wpml.org/purchase/refunds-policy/ and https://wpml.org/forums/forum/english-support/
Sorry, I’m just not clear on exactly how this works.. So as an example, let’s say I have a website with 3 pages and its currently in English and contains 600 words. I would like to have this be available in Spanish by having the user select the appropriate flag for Spanish. How will the pricing model work for this example assuming the site is accessed 200 times for a Spanish translation?
Thanks,
Frank
Hello Frank,
let me explain. When you install and active WPML you will see a simple wizard that will guide you through the initial setup. You need to choose your primary language (English in your case) and then select other languages (Spanish). You will need to choose where the language selector will appear (it will be created automatically by WPML), for example, it can be added to your main navigation. Now, you are ready to translate your content. You can do it manually or if you need automatic (machine) translation, you can use our ATE editor. You will get a free quota of of 2000 words. It should be enough for you site. If you need more credits, you need to buy them, and our current pricing is here:
https://wpml.org/2018/12/machine-translation-quotas-for-wpmls-advanced-translation-editor/
After translating your pages and publishing them they users (visitors) will see the translation on the front-end when switching to the other langue using the language switcher. I hope it helps.
Thanks for the reply. I’m still wondering about this question:
How will the pricing model work for this example assuming the site is accessed 200 times for a Spanish translation? So in other words , once the site is translated, and let’s say it’s 600 words, will there be any additional costs for customers accessing the website or is it a ONE time translation cost with unlimited web views?
It’s a one-time translation cost with unlimited web views.
My website was built and installed by TemplateMonster company. They installed for me a life time access to WPML plugin. Unfortunately WPML plugin stopped working and my Czech site dissapeared. TemplateMonster support asked me to contact your directly but I cannot contact your technical support because it is available for customers who paid you directly. Please can you help me? Many thanks.
Hello Josef,
yes, you need to be our customer and have an active subscription to get our support help.
What do you mean that your site disappeared? Please note that if your site no longer exists even our supporters won’t be able to help you. But if you mean, that your site just stopped working, all you need to do it to provide access to it to our supporters and they will find the cause of your problems (if of course they are cased by WPML).
You can also ask your customer to share his WPML credentials with you and you can report the issue on your customer’s behalf. We cannot do much here via comments… I hope you understand.