Our license was expired. We would like to renew the license. In addition, we would like to change the account as our technical support has changed. What can we do?
Hello Jesse,
I have found the url registered through our system with an active Blog subscription. Can you please let me know the username of the expired account you are looking to renew?
You can send me the details to hello@wpml.org
Hi,
Do you offer discount pricing for nonprofit – 501(c)3 – organizations in the United States? Also, how do I go about getting set up for tax exemption before I make the purchase?
WPML can make your site available in other languages and it can also translate automatically. The main difference (compared to plugins that translate on the fly) is that your translations are saved in your database and new pages with translations are created. It has a better impact on your site’s SEO. When you translate with WPML, the Google Translate engine is used by default but you can also use DeepL if you want.
Do you have a free trial option that would allow us to install the WML plugin in our staging environment, to really assess it before making a purchase?
Hello,
no, we don’t have a free trial option to be installed in your staging environment. If you have any pre-sales questions, please feel free to ask them here or you can buy WPML keeping our refund policy in mind that allows you to test it for 30 days without any risk.
Hello Francisco, we don’t have lifetime offers. If you want to use WPML on many domains, you can buy the Agency plan or you can buy the CMS package at first and upgrade to the Agency plan later and pay the difference in the purchase price between the two.
I’m sorry but we don’t accept bank transfers. But you can use your credit card. On the “checkout” page you will see a link entitled “Use a different payment processor” (at the bottom of the page, under the orange button). Please click on it.
Hello,
to receive the discount you need to use WPML continuously and renew it before it expires. We send two email reminders before your WPML account expires. I can see that your WPML expired on May 8, 2020. You can renew it but at the full price.
On our websites, a communication agency installed WPML but with their accounts. We want to create our own WPML account. But if we change our account in wordpress will we lose our content and translations?
Is see the Multilingual CMS license supports up to three production websites. Our website uses a WordPress multi-site setup, with a separate site for each brand (all in one WordPress installation on the same physical server). Does this deployment counts as a single website, or does each brand counts as a separate production website?
Hi, can WPML automatically create duplicate pages? I use the Impreza template and need an option for WPML to create duplicates of my existing pages for another language. I do not seek an automated translation, just duplicate pages of my existing site so I don’t need to create them from scratch.
Hello Tobias, WPBakery Page Builder is compatible with WPML, thus you should be able to translate content created with it using our Advanced Translation Editor.
Regards
Building a auction marketplace WP. Can the automatics translation editor translated instantly, automatically and without human intervention , say any new auction post in English to Arabic page of the correspondence post since WooCom uses page builder. Thanks,
you may guide me via a link in your web site as i failed to find.
Hey there,
It would depend on how the action market place was built. If you are using only WooCommerce, it should be possible. However, if you are using other extensions and/or custom code, it would depend if everything is multilingual ready.
I have a website in english. I also want it in arabic as a drop down language option. With wpml, after a visitor on my website clicks arabic does it automatically become rtl and ltr when english is clicked?
Current website is in english. I want to add arabic as well with rtl along with it. Is it possible with wpml? rtl when arabic is clicked and ltr when english is
I am having issues while buying wpml, paypal keeps saying an error occured. Is ther eany alternative payment method please. This is urgent need to buy it asap
Yes, you can use your credit card. On the “checkout” page you will see a link entitled “Use a different payment processor” (at the bottom of the page, under the orange button). Please click on it.
Yesterday I bought by mistake the Multilingual Blog version for $39.
Could you please send me instructions or let me know how I can update to the Multilingual CMS version of $99, paying the $60 difference, please?
Please log into your WPML account and check if you see on the sidebar a link to upgrade options (/compare-between-wpml-versions/). If you can, please click on it and it will direct you to a page with the options to upgrade and you can select the CMS from there.
I’m talking about this page: https://wpml.org/purchase/
when you click the on the Buy now page and then below the “Privacy and security” you should see “Use a different payment processor”
Maybe your country is blocked from using cards? What’s your country?
We are UK based home decor furniture brand and would like to use WPML plugin to translate our site to advertise on Germany,
Any way to do a demo call with you to demonstrate the way it works?
We will have few requirements regarding the way it works:
1. Germany version for website will need to have custom slug address accross entire website for example https://carmehome.com/de
2. EUR price can be fixed to run as default on Germany site /de after loading
3. We can do manual translate edits on top on automatic to ensure the translated website will load instantly for German customers (without translating in real time)
This is a new one for me and I need some advice here.
Have been suggesting WPML to my customers. Several implementations. Satisfied customers: great plugin. Thank you!
New one now. But I have some questions. Their current site was using qTranslate and Advanced Custom Fields (plus qTranslate integration). Trying to disable these plugins made the site completely dysfunctional. When I advise them to migrate to WPML, will that work? Does your migration tool cover the problems I am experiencing right now in deactivation their current plugins?
Thank you for your advice,
Bert, Amsterdam.
I’m currently developing a new testing website for the above domain http://www.centroespigas.edu.uy in a subfolder.
When the final website is approved, I’m not sure if I will redirect the domain to that subfolder or transfer everything to the main domain.
Which domain should I register when buying? Or as the multilingual CMS allows for 3 developments it won’t matter?
Also, is it necessary to renew the subscription at the end of the year? Or will the WPML CMS still work if I do not renew it? Will all the translations be still there?
Hello Madelon,
The CMS version allows you to register 3 production sites and 9 development sites.
See here https://wpml.org/faq/install-wpml/#register
If you don’t pay for the renewal you will lose updates and support but you will keep the translated content.
Hello,
I have a question, is that WPML can compatible with Learn Press?
Thanks.
Hello, no, the LearnPress plugin is not on our WPML-compatible plugin page: https://wpml.org/plugin/ which means it wasn’t tested by our COmpatibility Team. Some of our users use it but some report issues:
https://wpml.org/forums/topic/learnpress-integrate-the-element-of-different-language-course/
https://wpml.org/forums/topic/learnpress-translate-only-course-description-without-duplicating-course/
We need to translate what shows on every page of our site and on forms that are on our wordpress site, no more than that. What version do we need?
You will need the CMS package because translating forms often requires using either the Advanced Translation Editor or the String Translation plugin.
Our license was expired. We would like to renew the license. In addition, we would like to change the account as our technical support has changed. What can we do?
Hello Jesse,
I have found the url registered through our system with an active Blog subscription. Can you please let me know the username of the expired account you are looking to renew?
You can send me the details to hello@wpml.org
Thanks!
Hi,
Do you offer discount pricing for nonprofit – 501(c)3 – organizations in the United States? Also, how do I go about getting set up for tax exemption before I make the purchase?
Hello,
Yes, can you send me the certificate to hello@wpmlorg?
Thanks
Seeking a solution to replace google translate widget for our multisite product. Can this solution do that?
WPML can make your site available in other languages and it can also translate automatically. The main difference (compared to plugins that translate on the fly) is that your translations are saved in your database and new pages with translations are created. It has a better impact on your site’s SEO. When you translate with WPML, the Google Translate engine is used by default but you can also use DeepL if you want.
Do you have a free trial option that would allow us to install the WML plugin in our staging environment, to really assess it before making a purchase?
Hello,
no, we don’t have a free trial option to be installed in your staging environment. If you have any pre-sales questions, please feel free to ask them here or you can buy WPML keeping our refund policy in mind that allows you to test it for 30 days without any risk.
Offer lifetime plugins to use many domains??
Hello Francisco, we don’t have lifetime offers. If you want to use WPML on many domains, you can buy the Agency plan or you can buy the CMS package at first and upgrade to the Agency plan later and pay the difference in the purchase price between the two.
Hello,
I want to pay not via PayPal but via a bank transfer. Do you support this type of payment?
I’m sorry but we don’t accept bank transfers. But you can use your credit card. On the “checkout” page you will see a link entitled “Use a different payment processor” (at the bottom of the page, under the orange button). Please click on it.
Your Multilingual Agency account has expired. To download WPML and get support, please purchase a new account
why i am cannot renew my account also why there are no discount ???
Hello,
to receive the discount you need to use WPML continuously and renew it before it expires. We send two email reminders before your WPML account expires. I can see that your WPML expired on May 8, 2020. You can renew it but at the full price.
Hi,
On our websites, a communication agency installed WPML but with their accounts. We want to create our own WPML account. But if we change our account in wordpress will we lose our content and translations?
Thanks,
Hello,
No, you will not lose any translations. You just need to register your site again.
Best regards,
Is see the Multilingual CMS license supports up to three production websites. Our website uses a WordPress multi-site setup, with a separate site for each brand (all in one WordPress installation on the same physical server). Does this deployment counts as a single website, or does each brand counts as a separate production website?
Hello Joeri,
You are welcome to register each subsite independently or WPML as a multisite plugin and it will count as one install.
https://wpml.org/documentation/support/multisite-support/
Hi, can WPML automatically create duplicate pages? I use the Impreza template and need an option for WPML to create duplicates of my existing pages for another language. I do not seek an automated translation, just duplicate pages of my existing site so I don’t need to create them from scratch.
Hello, yes, we provide the duplicate option.
Thanks, is the duplicate feature available in the basic option
To translate your site with Impreza, you will need the CMS version.
See here https://wpml.org/documentation/theme-compatibility/build-multilingual-websites-using-the-impreza-theme-and-wpml/
What is the discount for 501c3 non-profit organizations?
And if there a trial period? I’d like to try before I buy.
Hello Sue,
Can you please send me your non-profit details to hello@wpml.org?
We don’t have free trial period but you can try it for 30 days.
Kind regards,
Hi, does the advanced translation also works with wordpress pages with bakery?
Hello Tobias,
WPBakery Page Builder is compatible with WPML, thus you should be able to translate content created with it using our Advanced Translation Editor.
Regards
Hi,
Building a auction marketplace WP. Can the automatics translation editor translated instantly, automatically and without human intervention , say any new auction post in English to Arabic page of the correspondence post since WooCom uses page builder. Thanks,
you may guide me via a link in your web site as i failed to find.
Hey there,
It would depend on how the action market place was built. If you are using only WooCommerce, it should be possible. However, if you are using other extensions and/or custom code, it would depend if everything is multilingual ready.
You can find a list of compatible plugins here:
https://wpml.org/documentation/plugins-compatibility/
I hope it helps.
I would like to use the “connect different domains your translations”, for example hotels-4sale.com for english and hotelsavendre.fr for french, ect…
Are the strings on the url gone be set like a different website, eg. http://www.hotels-4-sale.com/for-sale/fs for english and http://www.hotelsavendre.fr/a-vendre/fs for french.
Or are the not original domains only gonne show http://www.hotelsavendre.fr
Hello Dieter,
Yes, you should be able to translate your pages slug, in that way not only the domain would be different but the whole URL.
Regards
Greetings.
I have a website in english. I also want it in arabic as a drop down language option. With wpml, after a visitor on my website clicks arabic does it automatically become rtl and ltr when english is clicked?
Hello, yes, WPML supports RTL but please check if your theme supports RTL too.
Current website is in english. I want to add arabic as well with rtl along with it. Is it possible with wpml? rtl when arabic is clicked and ltr when english is
I am having issues while buying wpml, paypal keeps saying an error occured. Is ther eany alternative payment method please. This is urgent need to buy it asap
Yes, you can use your credit card. On the “checkout” page you will see a link entitled “Use a different payment processor” (at the bottom of the page, under the orange button). Please click on it.
Yesterday I bought by mistake the Multilingual Blog version for $39.
Could you please send me instructions or let me know how I can update to the Multilingual CMS version of $99, paying the $60 difference, please?
Thanks
J
Please log into your WPML account and check if you see on the sidebar a link to upgrade options (/compare-between-wpml-versions/). If you can, please click on it and it will direct you to a page with the options to upgrade and you can select the CMS from there.
It is not showing the option that you are describing
it only shows
1. terms and condition
2. Privacy and security
There is no option for use a different payment method
What country are you from?
I’m talking about this page:
https://wpml.org/purchase/
when you click the on the Buy now page and then below the “Privacy and security” you should see “Use a different payment processor”
Maybe your country is blocked from using cards? What’s your country?
Hello,
We are UK based home decor furniture brand and would like to use WPML plugin to translate our site to advertise on Germany,
Any way to do a demo call with you to demonstrate the way it works?
We will have few requirements regarding the way it works:
1. Germany version for website will need to have custom slug address accross entire website for example https://carmehome.com/de
2. EUR price can be fixed to run as default on Germany site /de after loading
3. We can do manual translate edits on top on automatic to ensure the translated website will load instantly for German customers (without translating in real time)
I look fotward to hearing from you,
Tomasz
CARME HOME LTD
https://carmehome.com
3.
Hello Tomasz,
Unfortunately we won’t be able to schedule a demo call, but let me answer your questions and see if it helps:
1. If you choose German as secondary language and our URL option “Different languages in directories“, your german language will have the /de/ slug.
If you are using as main language, you will need to activate also our “Use directory for default language option“.
2. Sure, you can set a currency per language.
3. It is also possible, you can always review and modify your automatic translations.
I hope it helps,
Andrés
This is a new one for me and I need some advice here.
Have been suggesting WPML to my customers. Several implementations. Satisfied customers: great plugin. Thank you!
New one now. But I have some questions. Their current site was using qTranslate and Advanced Custom Fields (plus qTranslate integration). Trying to disable these plugins made the site completely dysfunctional. When I advise them to migrate to WPML, will that work? Does your migration tool cover the problems I am experiencing right now in deactivation their current plugins?
Thank you for your advice,
Bert, Amsterdam.
Hi Bert,
We have a qTranslate import tool https://wpml.org/documentation/related-projects/qtranslate-importer/
I suggest that you ask for help in our tech forum after you purchase the subscription and they will be able to assist you.
We have a 30-day Refund policy in case you want to get your money back if WPML doesn’t suit your needs.
https://wpml.org/purchase/refunds/
Kind regards,
Hi,
I’m currently developing a new testing website for the above domain http://www.centroespigas.edu.uy in a subfolder.
When the final website is approved, I’m not sure if I will redirect the domain to that subfolder or transfer everything to the main domain.
Which domain should I register when buying? Or as the multilingual CMS allows for 3 developments it won’t matter?
Also, is it necessary to renew the subscription at the end of the year? Or will the WPML CMS still work if I do not renew it? Will all the translations be still there?
Thanks for your assistance.
Regards,
Madelon
Hello Madelon,
The CMS version allows you to register 3 production sites and 9 development sites.
See here https://wpml.org/faq/install-wpml/#register
If you don’t pay for the renewal you will lose updates and support but you will keep the translated content.
Kind regards,