Problem: The client encountered a 'Critical error' on their website while a page was open in the browser. The error was related to the WPML plugin and was caused by a missing auto-increment on a primary key in one of the database tables. Solution: We recommend checking the ICL tables manually to ensure that they all have at least one primary key and that they are set to auto-increment. This also applies to the
wp_options
,
wp_post
, and
wp_postmeta
tables, which should all have a primary key with auto-increment. If you're experiencing this issue, please verify these database table configurations.
Problem:
How can I change the default language of existing products, from English to Ukrainian?
Solution:
- Backup database
- Go to the edit screen of the product (original language)
- Change the language using the Language switcher at the top admin bar to Ukrainian
- On the right sidebar, select "none" at "This is a translation of" and save
- Now, on the right sidebar, "This is a translation of" select back original language page.
- Popup will appear asking you if you wish to change the default language of the product.
- Confirm by selecting checkbox and Assing.
Solution:
Please contact your hosting provider and ask them to whitelist the following:
- wpml.org
- cdn.wpml.org
- api.wpml.org
If you still have issues:
Make sure that the PHP cURL extension is currently configured and updated on your server. In doubt, contact your hosting service so they can update the cURL extension to the latest version and they will also need to allow SSLV3.
Problem:
I am trying to:
Add a translation to a post/page.
1. Write the post title and content for a new post.
2. Click Save Draft or Publish.
3. Add a translation to that post.
4. Click the plus icon on language.
5. WordPress opens the translation page
6. Write the title and content.
7. Press Save Draft or Publish.
I expected to see:
Draft saved or post published.
Instead, I got:
Updating failed. You are probably offline.
- - -
I added a screenshot with the console log. It seems that WPML can't connect with the REST API and it fails. GET shows the REST url, but it's missing a slash.
Problem:
I just purchased WPML and I get the following error only when the 'WPML String Translation' plugin is activated.
Warning: ftp_fget() expects parameter 1 to be resource, null given in /wp-admin/includes/class-wp-filesystem-ftpext.php on line 146
Warning: ftp_mkdir() expects parameter 1 to be resource, null given in /wp-admin/includes/class-wp-filesystem-ftpext.php on line 560
When I deactivate the 'WPML String Translation' plugin the error goes away.
This error will occur on the published website and also when I edit a webpage within WordPress. Any ideas what is causing this? I literally just installed WPML and I'm using the Avada WordPress theme which is said to be 100% compatible.
**EDIT**
I resolved the first error by increasing the Memory Limit to 256M. I am still getting the second error:
Warning: ftp_mkdir() expects parameter 1 to be resource, null given in /wp-admin/includes/class-wp-filesystem-ftpext.php on line 560
Solution:
I found the solution to the issue. The owner of the core wordpress files was set to my personal user. I changed this permission to be apache and everything seems to be working.
Problem:
I intend to copy the same content of the original products in other languages, but the problem is that if I go through WooCommerce Multilingual, I have to translate the products one by one. How can I bulk duplicate them?
Solution:
Go to WPML > Translation Management > Translation Dashboard.
Under the "Select items for translation" use the filter to select your products.
Under the "Select translation options" set all languages to "Duplicate content".
Problem:
The shortcode [wpml_language_selector_widget] used for showing the language switcher in the header includes the path to the CSS file like so "sitepress-multilingual-cms/templates/language-switchers/legacy-list-horizontal/style.css?ver=1" It is missing the HTTP or HTTPS part, which can cause a security issue.
Solution:
Our developers checked this issue and concluded that there was no security risk by not having the HTTP or HTTPS part in the CSS URL link, and it should not be included due to a specific reason.
Problem:
Using bbPress, topics and Replies are not being displayed on the translated profile pages. The same thing happens when using the shortcode to show forums [bbp-topic-index].
Solution:
- Go to wp-content/plugins/sitepress-multilingual-cms/classes/query-filtering/class-wpml-query-parser.php:418
Problem: i get the following error in WPML > Support > Advanced Translation Editor: "Site Moved or Copied - Action Required - ATE communication locked"
Solution: This is happening because you haven't selected a choice in the notification about what to do with the migrated site. when this happens it's very likely that there's a plugin or a custom code interfering with the notification trigger. disable everything and use the default WordPress theme "twentytwentyone" and you'll see the notification appearing in WPML > Translation Management.
- Go to Woocommerce > Woocommerce Multilingual > Settings.
- Select the Add separate download files for translations when translating products option from the Products Download Files section. (check the screenshot).
- Save the settings.
- Go to the product in the dashboard and do a small change, for example, change the title to force the need to update the translation.
- There you will see a separate section for translating the downloadable product items.
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