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37,125 Responses to “Pre-sales Questions”

  1. Hi,

    I still can’t understand how to manage automatic traditions.

    I have a site that currently has around 370,000 words, and will be up to 1,100,000 words in the next 12 months.

    I would like to translate it with Microsoft.

    but now I ask:
    if I wanted to start translating into 4 languages ​​now, how can I manage the costs and spend as little as possible on translations?

    Do I have to buy 1,100,000 words right away?

    Thanks for your help.
    Stefano

    • Hello,
      No, you don’t have to buy 1,100,000 credits right away.
      And you don’t have to translate everything immediately.
      Please start with only one language and with the translation credits you will receive in the CMS Multilingual package (90 000 credits) and select only some posts/pages in the WPML Translation Management. To follow this scenario, please don’t select the “Translate Everything” mode when setting up WPML. If you are happy with your translation, you can consider using the Pay-as-you-go option. On this page you will see the credit calculator: https://wpml.org/documentation/automatic-translation/automatic-translation-pricing/ – please scroll down to the FAQ section and click on “How much does automatic translation cost?”
      You should also select the Microsoft engine in WPML settings before you start translating anything. The default one is DeepL which costs twice as much compared to Microsoft (but DeepL provides better quality).

  2. Hi team,

    we have input source as excel & PDF in multiple languages. We would like to embed this webpage. Will WPML will be able to translate content of PDF/excel embedded in webpage? this contents are collected via formidable form.

    • Hello,
      No, WPML cannot translate content of PDF/excel embedded in webpage. If you have a few pages with PDF/excel content you can consider the following:
      a) disable the WPML translation editor on these pages and start translating these pages independently (this page explains the details)
      b) translate these documents outside WPML
      c) embed the translated versions

    • Hello,
      We don’t provide a free version of WPML but our 30-day refund policy allows you to test WPML for 30 days without risking your money. Here’s the list of themes compatible with WPML tested by our Compatibility Team. Most of the themes are compatible with WPML even if not tested by our team. Themes that have not been tested and which might have issues with WPML are themes that provide custom Elementor widgets or themes that provide what we consider “plugin functionality” (for example, a theme that allows you to add listings/ads to your site). Standard themes should work fine.

    • Hello,
      We no longer provide life-time deals but subscription renewals are optional and you can still use WPML (and keep your translations) even if you cancel your subscription. In this case, you will stop receiving updates and lose access to our support assistance but the plugin itself will continue working.

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